I have booked this Hotel yesterday and was looking forward to my holiday. Today I received a rude email from the hotel, saying that one of the workers did a mistake with the total cost of the double room. He suggested I should cancel my reservation, or he would have to pay the difference in cost. They didnt even offer me a different option and the emails were very rude. He pointed out a couple of times that I def shouldnt stay there...like its for my own good and I should understand that its his money he would have to pay if I come and stay there...So I cancelled the booking. The way of dealing with the whole situation was very unprofessional. Hey everybody is doing mistakes - its not a problem at all - but doing them on the cost of your guests - thats not acceptable!
- Official Description (provided by the hotel):
- In an historic "Limoania", directly on the lake with beach and private pool. Very quiet area but only 5 minutes walk from the center. Unique view. School Kite-surfing, SUP and Sail direct in hotel ... more less
- Reservation Options:
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- Also Known As:
- Romantica Hotel Limone Sul Garda
- Hotel Villa Romantica Limone Sul Garda, Lake Garda, Italy