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“Pleasant stay at the Pullman”

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Pullman Marseille Provence Airport
Ranked #1 of 4 Hotels in Marignane
Baltimore, Maryland
Level 2 Contributor
5 reviews
5 hotel reviews
“Pleasant stay at the Pullman”
Reviewed 9 April 2014

The hotel is great, the employees friendly and willing to indulge your bad french, or speak to you in English as you prefer. The restaurant and bar are a bit pricey, but good food and atmosphere. There is a shuttle bus that can take you to the airport nearby at your request. If you like to get out and walk there is a path to the airport about 2 miles long. The airport is the only thing nearby and otherwise there is nothing to do, thus my poor location score. from the airport you can bus/train to the city if you are feeling adventurous.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pullmanhotels.com

Helpful?
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMP13, Directeur général at Pullman Marseille Provence Airport, responded to this review, 11 April 2014
Dear Gary S,
We very much appreciate your comments regarding your stay at the Pullman Marseille Provence. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Jean Marc Lepan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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687 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Folkestone, United Kingdom
Level 5 Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 March 2014

Hotel is modern and clean. Staff were fine. The rooms are big enough and the sleep quality was excellent.

We ate in the hotel restaurant and the wrong meal arrived for one of our party and then when the correct meal arrived, it wasn’t cooked as it had been requested. The staff crossed it off the bill, but that never really compensates for the disruption that it causes the whole group.

Giving them the benefit of the doubt over the meal, I would definitely stay there again when in the area.

  • Stayed March 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank shinyredcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMP13, Directeur général at Pullman Marseille Provence Airport, responded to this review, 9 April 2014
Dear Shinyredcar,

We very much appreciate your comments regarding your stay at the Pullman Marseille Provence. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Concerning the restaurant, I would like to transmit you my most sincere excuses for that trouble. Do not hesitate to contact our guest experience manager, Laure Gouiran, to organize your next stay, closer from your expectations.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Jean Marc Lepan - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crawley, United Kingdom
Level 6 Contributor
163 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 21 February 2014 via mobile

As most of the hotels I review, I stayed at this hotel as part of a flight crew.

We checked in late at night and immediately handed our keycard, advised on internet access and directed to our rooms. Hotel is clean and tidy. Staff all seemed friendly. Comfortable large bed in a spacious room. Bathroom spacious too. Breakfast laid out nice, plenty of choice of food, fresh cooked omelettes, juices, cereals etc...

Stayed February 2014, travelled on business
Helpful?
Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 4 Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 February 2014

Reason for stay was a corporate training.

Room was spacious, featuring a large bed, coffeetable with two armchairs, a writing desk and a flatscreen TV. Internet access was free of charge and available as WLAN and LAN. Bathroom was very clean and seemed to have been recently renovated.

Unfortunately, the window does not open and the overall appearance of the room is a little bit oldish.

The food here was generally ok, but quite pricey (e.g. room service: cheapest starter 16 EUR (pumpkin soup with foie gras), cheapest main course 26 EUR (duck tornedos rossini, chestnut risotto)).

Employees were very friendly and attentive, although some tend to answer in French on an English question.

Although it is quite small, the gym should be positively mentioned, as it is open 24 hrs and has a sauna and a steam bath. Towels, water, appels and muesli bars are provided free of charge.

Breakfast: quite nice. You will find various kinds of bread, an egg station, different hot selections (potatoes, grilled tomatoes, rice and ratatouille), ham, sausages, various kinds of excellent cheese, Yoghurt, salmon, cold cuts, jams, etc.

If you have to come to this part of France for whatever reason, this hotel is not the worst place to stay.

Room Tip: Colleagues told me that there are more modern rooms available, whose windows do open.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterAbbeyRichards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northern virginia
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 December 2013

We had a very early morning flight and this hotel filled the bill. Room was clean and spacious. Beds were very comfortable. Had dinner in the restaurant. Selections were good and very attentive service. Would stay here again.

  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
Thank kbtmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederick, Maryland, Usa
2 reviews
Reviewed 10 December 2013

Excellent servcice,easy access, situated on the airport campus perfect for flyers.
The restaurant offers a nice selection of quality dishes,I enjoyed fish and the seafood . The buffet has nice selection of appetizers and desserts.breakfast is great.

  • Stayed December 2013, travelled solo
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    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com

Helpful?
Thank franmichel04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Marseille Provence Airport

Property: Pullman Marseille Provence Airport
Address: Aeroport Marseille Provence | BP 50, 13728 Marignane, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marignane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Marignane
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pullman Marseille Provence Airport 4*
Number of rooms: 178
Official Description (provided by the hotel):
The Pullman Marseille Provence Airport hotel is 3 minutes from the airport and 10 minutes from the Aix-en-Provence TGV train station. The spacious, air-conditioned rooms are perfect for relaxing in. The fully-equipped, modular meeting facilities can accommodate up to 250 guests. WIFI is available free of charge in all areas. The 4-star hotel has a bright restaurant-lounge bar with terraces. It is easy to reach with the 24-hr airport shuttle service, or you can park in the free enclosed car park. ... more   less 
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Also Known As:
Pullman Marseille Provence Hotel Marignane
Pullman Hotel Marignane
Pullman Hotel Marseille Provence
Pullman Marseille Provence Airport Provence-Alpes-Cote D'Azur/Marignane, France

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