We wanted to stay in the south east of Malta for a couple of nights. I was aware of the Sensi Hotel's mixed reviews and when I booked it was with a degree of optimism.
When we arrived there was nobody available at the check-in area to the side of the bar - a random girl had to be sent off to the Sensi's "cabana" shoreside cafe to fetch a young Englishman. I knew he was English because this fact was tattooed on his arm. Our room key had the old name "Ocean Reef Hotel" on the key ring. We stayed in Room 10.
The room smelt strongly of disinfectant - presumably from a swift mopping of the tiled floor. The furniture was cheap and tatty and this included the double bed whose old and stained mattress was covered with a thin and crumpled sheet that had clearly never been ironed.
The old air-conditioning unit simply didn't work and the large television on our dressing table was useless to us as there were no English language channels on it - subscriptions clearly not having been paid. The small room fridge was yellowed with age and its freezer section was heavily iced up.
Our difficult-to-lock French doors led directly to the pool area but when we arrived there was a massive cabinet outside blocking our way. The pool was quite nice and we enjoyed two or three swims in it.
Close by is the Ristorante San Tomaso where one night we enjoyed an excellent meal - palatable local wine, bruschetta and spaghetti marinara. Delicious. The people who run that place could teach the management of The Sensi Hotel a thing or two about customer service. If you are charging guests 44euros a night for a room without breakfast you need to first achieve a reasonable room quality. Things should work. The bedding should be comfortable. Tatty old furniture should be replaced. Otherwise, you should only be charging about 30euros a night.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, TripOnline SA, Travel Republic (UK) and Cancelon so you can book your Ocean Reef Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ocean Reef Hotel Malta/Marsascala