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“Close to Airport”

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Hotel Ibis Schiphol Amsterdam Airport
Ranked #2 of 4 Hotels in Badhoevedorp
GreenLeadersGold level
Reviewed 4 June 2014

A return to Amsterdam arriving at 9pm we decided to stay at Schiphol as opposed to the City Centre and having stayed here before decided to return for a third time
The bus transfer from the terminal takes 5-10 minutes as the hotel is situated just to the North of the Terminal
Check in was a little slow and no formal queue which meant it was a lottery how long you waited
Our room was in the new annex and was very clean and comfortable An added bonus was a view toward the airport in the distance so we could see aircraft taking off and landing
Breakfast is in the main hotel building on the 4th floor and is self service open from 4am til 1130
There was a reasonable selection of hot and cold food but not worth Eu 17
We ate an enjoyable dinner in the restaurant which was very clean, good service and quite good value
The bus transfer to the airport was scheduled for 1208 but was running late picking up at 1235 As bus drops off and picks up at the Ibis Budget hotel first, there were some passengers unable to get on and had to wait for the next service

  • Stayed: June 2014, travelled as a couple
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1  Thank steve_brown14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadja R, Director of Sales at Hotel Ibis Schiphol Amsterdam Airport, responded to this reviewResponded 5 June 2014

Dear guest,

We very much appreciate your comments regarding your stay at the ibis Amsterdam Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Nadja Ruiter
Sales Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,221 - 1,227 of 3,782 reviews

Reviewed 2 June 2014

Large reception area so no lines waiting to check in, shuttle bus to airport is very convenient with a published schedule, bed was very comfortable, wifi worked well, and the hotel restaurant had good meals at reasonable prices. I had the ribs which were done to perfection. Restaurant meal was slow to serve but I didn't mind.

  • Stayed: May 2014, travelled solo
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    • Rooms
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2  Thank Dany L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadja R, Director of Sales at Hotel Ibis Schiphol Amsterdam Airport, responded to this reviewResponded 5 June 2014

Dear guest,

We very much appreciate your comments regarding your stay at the ibis Amsterdam Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Nadja Ruiter
Sales Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014 via mobile

Very good hotel for passengers who departure or arriving from Schophol airport. Although rooms are small, they are always clean. Good service and friendly staff make a pleasant experience of this hotel.

  • Stayed: June 2013
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1  Thank Julia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadja R, Director of Sales at Hotel Ibis Schiphol Amsterdam Airport, responded to this reviewResponded 2 June 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Amsterdam Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Nadja Ruiter
Sales Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Its location from schiphol is perfect for those ok transit for a night or 2. Excellent feeder to n from airport which is pleasantly punctual adds it great value too. The room is spotless n appropriate.

  • Stayed: November 2013
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1  Thank Essie208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadja R, Director of Sales at Hotel Ibis Schiphol Amsterdam Airport, responded to this reviewResponded 30 May 2014

Dear guest,

We very much appreciate your comments regarding your stay at the ibis Amsterdam Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Nadja Ruiter
Sales Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
1  Thank Julia D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nadja R, Director of Sales at Hotel Ibis Schiphol Amsterdam Airport, responded to this reviewResponded 30 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
3  Thank eloba33
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nadja R, Director of Sales at Hotel Ibis Schiphol Amsterdam Airport, responded to this reviewResponded 27 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 May 2014

Chose this airport hotel for a one night weekend stay. Most hotels in Amsterdam have a 2 to 3 night minimum, so this, along with all the other airport hotels were more or less the only choices.

They claim to have frequent shuttles but this is a big lie. The shuttles do not keep to the published timings because one big bus makes a stop at 3 properties. Airport > Novotel > Ibis Budget > Ibis>Airport. On some trips it goes in the opposite direction, but it does not matter because it will still stop at 3 properties and you will need to 1) squeeze up 2) wait 3) squeeze down. The bus goes in loop and when delayed, it waits at the airport for the next departure timing, essentially missing the previous trip. It was a big waste of time.

I paid more for this hotel, compared to the Ibis budget, but I really can't imagine how much more "budget" the Ibis budget could be!. It was a simple twin bedded room with just 2 plastic disposable cups and 2 towels. There was no kettle, no floor mat, no bottled water. The bathroom did not even have a shower curtain, or a door. It was only a HALF glass partition which meant that the water would splash out when you turn on the shower. And there wasn't a bath towel mat provided.

We were placed in a room very close to the lobby, but looked like a container. At all times of the day, we could easily hear the footsteps of other guest, along with those dragging their luggage.

We checked in at 12 noon on a Saturday and wanted to look for food at the hotel. The breakfast was closing and none of the restaurants were open. The only option was the sandwiches and cold meal (with microwave).

I would not stay here again. If I had to do a similar trip, I would just stay at a different airport hotel that does not share its shuttle service.

Room Tip: Get a room in the main building
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  • Stayed: May 2014, travelled with friends
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1  Thank Canicie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadja R, Director of Sales at Hotel Ibis Schiphol Amsterdam Airport, responded to this reviewResponded 27 May 2014

Dear guest,

Thank you for taking the time to tell us about your experience at the ibis Amsterdam Airport. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

As of next week our shuttle service will drive more frequently during the morning to make sure that our shuttle service is as efficient as possible. The time table displays the time that the shuttle bus leaves at that stop. All hotels and the airport time schedules are different because of that reason. Our busses always leave on time or with a minor delay which can be due to traffic.

Because our shuttle bus drives for 3 hotels, which are within 5 minutes of each other, it has more seats than other Amsterdam Airport shuttle services. Also our shuttle bus drives the most hours per day. We apologize for any inconvenience caused during your stay. It is not standard procedure for the bus to wait for the next departure time at the airport. We would like to know from you when this happened so we can have a conversation with that bus driver.

Last week we have reopened our Grand Café which opens at 11:00 and closes at 01:00 for drinks and snacks. The hotel also has a Take Away which offers food and beverages of local producers 24 hours per day. This way guests can have a drink or snack at any moment of the day.

At the Take Away you can also buy coffee and tea. If you would like to make your own, we have coffee and tea making facilities for rental at the reception. At the reception desk you can also
ask for more towels when needed. Our staff is available 24 hours per day to assist you.

We apologize for any inconvenience caused by the noise in the hallway. during your next stay you can ask reception for a room at the end of the corridor.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Nadja Ruiter
Sales Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ibis Schiphol Amsterdam Airport

Address: Schipholweg 181, 1171 PK Badhoevedorp, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Haarlemmermeer > Badhoevedorp
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Badhoevedorp
Price Range: £53 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Schiphol Amsterdam Airport 3*
Number of rooms: 644
Official Description (provided by the hotel):
Hotel ibis Amsterdam Airport is is the largest hotel in the Netherlands, featuring 644 guestrooms. The hotel is close to Schiphol International Airport (free shuttle service to and from Schiphol from 05.05 to 01.15. Just 30 min from the centre of Amsterdam, it is ideal for a business trip or holiday visit. Close to the RAI Exhibition Centre and the central business district. Book one of our 644 airconditioned rooms and benefit from our facilities, 2 restaurants, bar, 5 meeting rooms for seminars and conferences, WiFi Internet access and private pay parking. ... more   less 
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Also Known As:
Hotel Accor Amsterdam Airport
Hotel Ibis Schiphol Amsterdam Airport Badhoevedorp, The Netherlands - Haarlemmermeer

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