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“Picture perfect”

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Chateau St. Gerlach
Ranked #2 of 47 Hotels in Valkenburg
Certificate of Excellence
Netherlands
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Picture perfect”
3 of 5 bubbles Reviewed 30 July 2013

We were attracted by the pictures of the romantic chateau, the immaculate grounds, the restaurants and the spa facilities. And they were all there, exactly like on the pictures. So if you are looking for that kind of storybook scenery “live” you will not be disappointed !

Also, you will not be disappointed by the food. Both the bistro and the restaurant are really nice, with very friendly staff, good quality food, care for detail, and if you are lucky, a table next to the fountain.

The grounds are truly awesome, and it must take an army of gardeners to keep the place as manicured as it is.

Moving on to the Spa you are getting yourself into muddy waters however. If you are lucky and there are few or no other guests you’ll find heavenly bliss. If however you stumble into a couple of kids your peace and quiet go down the drain. Guaranteed. No effort is taken to restrict access to the facilities or even just keep them quiet. Worse yet, some of the resident kids (the hotel not only caters to regular hotel guests but also to permanent residents who bought apartments in the complex) seem to have obtained a carte blanche to occupy the Spa facilities and turn it into their personal playground. So you’d better look elsewhere for those relaxing Spa treatments !

Moving on to the hotel rooms, that could be OK if and as long as the temperatures do not rise over 25 degrees Celsius. Any warmer than that and the lack of air conditioning will have you up all night. That would probably happen anyway since the chateau's church bells chime all hours all night long, so what should be a good night’s sleep turns into 8 naps of 59 minutes each.

All in all: if you are looking for scenery or a lovely dinner/lunch you’ll be fine and I would rate St Gerlach as a five star experience without a doubt. Spend the night in the hotel and use the Spa facilities and you could easily be disappointed. Definitely not worth the money, and therefor a three star rating.

  • Stayed July 2013, travelled as a couple
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Helpful?
2 Thank Marcel343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauStGerlach, Guest Relations at Chateau St. Gerlach, responded to this review, 1 August 2013
Dear Marcel 343,

Thank you very much for your stay in Château St. Gerlach. We appreciate the time you took to note down your remarks. It is a pleasure to hear you have enjoyed your stay and the dinners. We apologies for the inconvenience of the children in the Spa & Wellness.

We hope we may welcome you again at our hotel in the nearby future.

Kind regards,

Kathleen Savelkoul, Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,545 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
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English first
Tilburg, Noord-Brabant, Netherlands
Level Contributor
189 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
5 of 5 bubbles Reviewed 19 July 2013

A monastery and chappel, originating from the 13th century several times devastated and destroyed by fire, finally rebuild between 1995 and 1997 as a luxurios hotel with several appartments, hotel rooms, conference facilities, a spa and wellness and 2 restaurants.
We had a splendid time in one of the appartments, very comfortable, an outstanding breakfast with champagne in the morning. The staff was extremely kind and helpful.
Chateau St Gerlach is just worth to stay. See for details the site: www.chateauhotels.nl.
We had a biking arrangement, staying the first night in St. Gerlach and travelling the next day by bike to the Winseler Hof, Landgraaf (near Kerkrade), after a stay-over there returning by bike the next day back to St Gerlach again. In the mean time, our luggage was brought to the Winseler Hof and back to St Gerlach ahead of us.
We received a fully equipped "picnic" back pack with delicious bread, snacks, wine, drinks and fruits for lunch during the journey by bike. The bikes were equipped with a 7 gear Sturmey Archer rear hub. A 24 gear derailleur would be better, giving the terrain, which we recommended afterwards.
The journey is a bit demanding, 20 km through a hilly terrain, however, for people, used at biking, it should not be a problem. Otherwise, electrical motorized bikes are available.
We were blessed by perfect wheather conditions and the trip was fantastic, absolutely to be recommended.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diederick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauStGerlach, Guest Relations at Chateau St. Gerlach, responded to this review, 30 July 2013
Dear Diederick W,

First of all thank you for your stay in our hotel with your family and thank you for your nice feedback. We hope to welcome you again at our estate!

Kind regards,

Kathleen Savelkoul
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 July 2013

Chateau St Gerlach was a truly wonderful experience. The Location is exquisite. The facilities magnificent. The service amazing. The food excellent. The staff attentive and very skilled in hospitality. The grounds are spacious and serene.

We were in Maastricht to attend an Andre' Rieu concert. I had left the hotel arrangements too late, but am delighted that I did. One of the diminishing options was a country estate which seemed very nice. Blessed with gorgeous summer weather, the stay at Chateau St. Gerlach was memorable.

An added highlight was renting bikes from the hotel and exploring the Valkenburg area.

We will definitely return to repeat what was a delightful break.

Willie

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Willie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauStGerlach, Guest Relations at Chateau St. Gerlach, responded to this review, 30 July 2013
Dear Willie L,

Thank you very much for your stay in Château St. Gerlach. We appreciate the time you took to note down your remarks. It is a pleasure to hear you had a magnificent stay and an excellent dinner. We hope we may welcome you again in the nearby future.

Kind regards,

Kathleen Savelkoul
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosport, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 July 2013

My Partner booked this hotel as a belated birthday surprise, I had no idea where we were heading as we drove through France, Belgium and finally Holland. The grounds and gardens were stunning. Our room was on the top floor and was lovely although maybe a little dark with the beams and dark furniture. We had a swim in the pool and sat in the sunshine which was perfect.
In the evening we ate in the Bistro as we needed to be out early to go to the Andre Rieu concert in Maastricht. The menu was limited but what we had was very good. The following morning we had a very nice breakfast on the patio in the sunshine again which was plentiful and tasty.

For the remaining couple of hours we had a walk round the gardens which were lovely particulary the fruit garden with cherry, apple and pear trees. My only dissapointment was the rose garden which seemed neglected, at this time of year you would expect the roses to be in full bloom but most of the bushes looked very sad and the beds needed weeding.

On the whole it was a lovely relaxing stay and we both enjoyed the weekend.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield
Level Contributor
478 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
5 of 5 bubbles Reviewed 9 June 2013

Excellent location in large grounds. Nothing was too much trouble for the management and the staff. The only minor downside is that there is no covers on the walkways between buildings. The food was fabulous serviced by a professional team in excellent suroundings.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Netherlands
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 May 2013

We booked a 2 night stay at this wonderful hotel and enjoyed our stay very much.
The staff is very friendly and professional, the food excellent and the atmosphere is great.
The breakfast is very good and be sure to make a diner reservation for the Bistro or the restaurant.
For hikers, a wonderful start as there are many tracks in the area.
We did a hike of 15 km and there a many places on the track to have a coffee, a drink etc,
The panoramas are wondeful.
Have a drink on the terras and enjoy the gardens.
Don't forget to visit the church for a tour.
It is a very relaxing and luxery hotel and we are intending to come back again.

Room Tip: When you are a tall person, taking a shower can be a problem. You shower in the bath and the hight...
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarijkeBoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidelberg, Germany
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 May 2013

Chauteur St. Gerlach is Small and Luxury Hotels of the world. We stayed in the bed room apartment at the behind building. Staff are friendly and efficient. It,is a very beatiful hotel and romantic hotel, surrounded by nice nature. We like having breakfast in open very beautiful nature. We would recommend to stay this hotel.

Only one point down is because when we woke up in the morning (we checked in at night) and found that a big cementary, about 10 meters, was just in front of our window It is not scary but better to tell us before not just by surprising.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Chay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau St. Gerlach

Property: Chateau St. Gerlach
Address: Joseph Corneli Allee 1 | KK Valkenburg a.d. Geul, 6301 KK Valkenburg, The Netherlands
Region: The Netherlands > Limburg Province > Valkenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Valkenburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Chateau St. Gerlach 4*
Number of rooms: 97
Official Description (provided by the hotel):
Could anything be more attractive? The irresistibly attractive Geul valley, the marvelous Ingendael wild life reserve, our own extensive parks, stylish baroque gardens, a farmhouse herb garden, a standard-tree fruit arboretum, and a rose garden – features that as such have given cause to the fame of Chateau St. Gerlach.It’s a unique place to escape from the pressures of everyday life. Pamper yourself in true five-star style in these picturesque surroundings, where historic buildings nestle in magnificent countryside. You will find a splendid hotel with 97 hotel rooms, suites and hotel apartments, a la carte Restaurant Chateau St. Gerlach, Bistrot de Liege, Spa & Wellness St. Gerlach, a Roman indoor swimming pool and several meeting and banqueting rooms for business meetings and receptions. ... more   less 
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Also Known As:
Chateau St. Gerlach Hotel Valkenburg
Chateau St Gerlach Valkenburg

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