I spent one night at this hotel as the other ones in which I normally stay were booked or did not get good rates.
Overall it was a dissapointing experience. After check-in, I found most of the lights of my rooms did not work, so it was very dark and I could not see anything in the bathroom. I requested this to be fixed. the employee told me he would send somebody. After 45 minutes waiting went again to the reception and they told me they were too busy now, but that in 15 minutes they would give me another room. So, after waking up at 6AM that day, arriving hotel at 9PM, I still had to wait more than hour before going to sleep. This is not acceptable.
Hotel looks quite tired and first floors (where I got my first room) need renovation. Second room was better, so I do not understand why they did not sent me there on the first instance. Internet was free of charge, so that is a good point. Breakfast was just ok, nothing special, but it was included in the rate. There is free parking outside of the hotel.
I will not go back to this hotel after this experience, as the rates are not low for what you become.
- Official Description (provided by the hotel):
- Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Deluxe Hotel Zoetermeer offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an lcd television, air-conditioning and relaxing lounge chairs. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / Accessibility Bastion Deluxe Hotel Zoetermeer is situated along the A12, exit 7. Because the hotel is easily reached by car, this location is ideal for business guests who want to be on their way quickly. The nearby train station Zoetermeer - Oost has a good connection with several big cities. Zoetermeer is a contemporary city just a milestone away from Den Haag (The Hague), Leiden and Rotterdam. It has excessive facilities in sport and recreation such as Snowworld and the multifunctional ice centre PWA Silverdome. Rooms The hotel offers 50 deluxe and 40 comfort rooms. The comfort rooms are equipped with a television, a modem, airconditioning, a bureau, a safe, a minibar, free coffee and tea making facilities and a bathroom with a shower and toilet. The Deluxe rooms are more spacious than the comfort rooms and are equipped with a television, a modem, airconditioning, a bureau, a safe, a minibar, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage At Bastion Hotel Zoetermeer guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 Till 09.00 And in weekends from 07.00 Till 10.30. The atmospheric hotel is opened from 11.00 Till 23.00 For lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotel bar is opened till 23.30. ... more less
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