Just returned from 10 nights stay at Duinrell.
Al Fresco customer service poor. Caravan Plot had a tree in the decking and was shaded neatly all the time. Worse still was the bird mess every morning and we gave up cleaning this and sitting out - what a waste. Barbecue was flimsy and disgusting. Asked to get moved and was told by the supervisor that he would get back to us - it never happened. Girl that took us to caravan on day one was asked where the beach was and her response was - I do not know I have only nene here 4 weeks and have not had time to go! We visited Eurocamp office which had excellent maps and people happy to help. Al fresco chap on the last day said they could not put up guides like Eurocamp as head office dictates what goes on the notice board. We'll done to the Eurocamp staff. We paid more to go with al fresco and we're left very disappointed - save your money and go with another operator.
The good stuff which were really good - Park excellent - very clean. Rides excellent for 8 year old and 10 year old. Local town of Wassenar beautiful. C1000 good supermarket and on site supermarket good although more expensive. Visited miniature village outside den Haag which was great, Amsterdam excellent - park and ride at the Olympic stadium which was 8 euro for parking and 8 euro for tram for 4 return to Amsterdam - excellent value. Visited Leinden which was good. Took cycles and had a great time as a family in the cycle tracks to the beach and back.well worth visiting. The Netherlands and the people are excellent and very helpful. Swimming complex on site is fantastic and we visited this twice. Braved the falcon roller coaster as a family on last day - awesome and not as frightening as we thought. Overall great holiday let down by al fresco plot and al fresco staff
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