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“Never believe you are just at the railway station!”

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Bastion Hotel Bussum Hilversum
Ranked #2 of 2 Hotels in Bussum
Reviewed 12 August 2014

I tried to find a hotel with good accessibility of Amsterdam. This is the right one! Staff is very kind and helpful, equipment of the room is excellent, everything absolutely clean. Weird is the automatically closing door of the bathroom - heavy, impractical and noisy. The breakfast buffet was tasty but take care - it is free of charge during the weekdays but the private breakfast must be ordered for extra money during the weekend days! I definitely will return during my next trip to Amsterdam.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
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Thank Michal Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotelGroep, Eigenaar at Bastion Hotel Bussum Hilversum, responded to this reviewResponded 19 September 2014

Dear Michal Z,

We want to thank you very much for your stay at Bastion Hotel Bussum. We are pleased to find out that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review!

You mentioned in your review that the breakfast is free of chargeon weekdays. Most likely is that you have booked a room with breakfast and then it is inclusive in the price, however normally the breakfast buffet is € 13,00 per person per day.

We are looking forward to welcome you again in one of our hotels!

With kind regards,

Team of the Bastion Hotel Groep

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (128)
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32 - 38 of 128 reviews

Reviewed 13 July 2014

Other than a banging door next to our room, everything was fine for the price. Some items ran out at breakfast eg croissants and I had to ask for bowls for the fruit and plates to be put out when they had all been used. Staff were pleasant and helpful.
As right next to the station, it is very easy to get a train for Amsterdam.

Room Tip: For a quiet night avoid rooms no: 21 and 22 which are by the security door for the accommodation are...
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
Thank Okonkwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotelGroep, Eigenaar at Bastion Hotel Bussum Hilversum, responded to this reviewResponded 17 July 2014

Dear Okonkwo,

Thank you very much for sharing your experience with us. We highly value your view and feedback, as this allows us to constantly improve the service we provide.

Your comments are being shared with the management of the Bastion Hotel Groep and appropriate action will be taken.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

With sincere regards,

Team of the Bastion Hotel Groep

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

Nice and comfortable rooms, big TV, AC, great wifi and tea/coffee making equipment. Staff was really friendly and helpful. Hotel restaurant was quite okay, breakfast was good. It's great that the train station is right in front of the hotel so you can get to Amsterdam in 30 minutes. There are quite a lot grocery stores nearby and also a gas station. Bussum is a lovely and quiet neighbourhood. The only bad thing was that they don't have an elevator so you have to carry your bags up the stairs.

Room Tip: Choose a room that is near the reception so you don't have to go through a long corridor and a l...
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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1  Thank Marie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotelGroep, Eigenaar at Bastion Hotel Bussum Hilversum, responded to this reviewResponded 9 July 2014

Dear Marie V,

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a great experience at our hotel.

We are pleased to find out that you loved your stay! The Bastion Hotel Groep strives to provide an excellent service by trying our hardest to make your stay as comfortable as possible.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon!

With sincere regards,

Team of the Bastion Hotel Groep

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Reviewed 5 June 2014

great location next to bus sum zuid railway station
the guy on reception was a load of fun.
the room seemed a bit 60 ish but everything worked until to my horror I discovered that none of my e mails was leaving my out tray
come on guys !!!
so surprising when virtually all the trains in holland have free wi if that seems to work perfectly . as a result of this problem I had to spend an hour trawling the neighborhood to find a cafe I could work from : ridiculous
when you are staying in a supposedly business hotel

anyways .....

Stayed: June 2014, travelled on business
2  Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotelGroep, Eigenaar at Bastion Hotel Bussum Hilversum, responded to this reviewResponded 26 June 2014

Dear guest,

We want to thank you very much for your stay at Bastion Hotel Bussum / Hilversum-Zuid and for your review which you have posted on Tripadvisor.

We would like to apologize for the fact that we did not meet your expectations, hence we value your comments and recommendations for assessments and to further develop our standards. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest.

We are looking forward to welcome you again in one of our hotels!

With kind regards,

Bastion Hotel Groep

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Reviewed 20 May 2014

I travel a lot on business and stay in hotels all over the world...Staff who treat you as a real life individual and who behave as if they were real people too, rather than fakey-smiley (or gloomy monosyllabic) robots, are what makes the difference everywhere. So hats off to the staff at this Bastion hotel....friendly, helpful and, in the case of Guido, heroic...! With the last of the change in his till, he changed a euro banknote for me so that I could buy a ticket from the coins-only machine at the station to get to Schiphol airport in time for my plane, preventing me from getting fined for not having a train ticket.

Stayed: May 2014, travelled on business
1  Thank Marsi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotelGroep, Eigenaar at Bastion Hotel Bussum Hilversum, responded to this reviewResponded 11 June 2014

Dear guest,

We want to thank you very much for your stay at Bastion Hotel Bussum. We are pleased to find out that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review!

The Bastion Hotel Group strives to provide a great service by just doing something extra for our guests.

We are looking forward to welcome you again in one of our hotels!

With kind regards,

Team of the Bastion Hotel Groep

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014

the formula of Bastion is comfort, good service, good food and still basic, for a fair price.
I think this is right here, but I think this one really needs a big plus for the staff.
Never met staff who where so genuine friendly. Not that friendly because they're boss wants them to smile. But they just are.

I think I don't need to use to much words to give a review to this hotel.

  • Stayed: January 2014, travelled on business
    • Value
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Thank RogerRamakers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bastion Hotel G, Owner at Bastion Hotel Bussum Hilversum, responded to this reviewResponded 21 January 2014

Dear guest,

We would like to thank you for the review which you have posted on Tripadvisor.
As we can see you have experienced the personal atmosphere, hospitality, comfort and good facilities of Bastion Hotel Groep and you have summarized it in a great review!

Thank you very much for that.

We are looking forward to welcome you again in one of our hotels!

With kind regards,

Team Bastion Hotel Groep

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2013

Reasonably priced, the room had all basic facilities and the free wi fi was a plus.

It is conveniently located opposite the station so trips to any part of Holland are easy. Staff are friendly and ready to oblige with train schedules.

The food is ok - the fish dishes are much better than the meat.

It is walking distance to the small Bussum city centre - just shops and restaurants - which was prettily lit and had some decent restaurants. Friday is late shopping - closing is at 9 pm.

I recommend Wong Tong (I think that was the name of this Chinese restaurant - its the first up the main street from Bastion). There are several buffets to choose from - eastern including Sushi - as well as some western dishes.

Room Tip: The rooms either look out on the railway station or on a car park bordered by trees. Depends on your...
  • Stayed: November 2013, travelled on business
    • Value
    • Location
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Thank Krajjy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bastion Hotel G, Owner at Bastion Hotel Bussum Hilversum, responded to this reviewResponded 10 December 2013

Dear guest,

Thank you very much for the positive comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest.

I hope to meet you again in one of the hotels from the Bastion Hotel Groep.

With kind regards,
Maik Willems

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bastion Hotel Bussum Hilversum

Address: Struikheiweg 3, 1406 TK Bussum, The Netherlands
Region: The Netherlands > North Holland Province > Bussum
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Bussum
Price Range: £55 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bastion Hotel Bussum Hilversum 3*
Number of rooms: 64
Official Description (provided by the hotel):
Bastion Hotel Bussum Hilversum offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an lcd television and relaxing lounge chairs. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Location / Accessibility Bastion Hotel Bussum Hilversum is situated on the north side of Hilversum in a natural, green environment. But despite that the hotel is well accessible by car. From the hotel the Utrechtse wolds are well accessible. Guests can find here a number of possibilities of cycling and walking routes. Amsterdam is approximately 30 minutes away. Cities like Hilversum, Utrecht and Amsterdam have a good accessibility by car and public transportation. Rooms The hotel in Bussum Hilversum has 23 comfortable deluxe rooms and 41 comfort rooms. The comfort rooms are equipped with a television, a modem, Air-conditioning, a bureau, a safe, free coffee and tea making facilities and a bathroom with a shower and toilet. The deluxe rooms are more spacious than the comfort rooms and are equipped with a television, a modem, air-conditioning, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage At Bastion Hotel Bussum Hilversum guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 till 09.00 and in weekends from 07.00 till 10.30. the atmospheric hotel is opened from 11.00 till 23.00 for lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotel bar is opened till 23.30. Parking You can park your car free of charge at the parking of the hotel during your stay depending on availability. ... more   less 
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Also Known As:
Bastion Hotel Bussum Zuid

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