We booked a week in the Eden Complex and never got to stay. When we arrived we were told there was a problem with the electricity in 2 rooms and were sent to a residential complex to stay. We were given a key and then dumped. I believe a few of the apartment owners in solar monteverde have started renting out their apartments to the Eden Complex so I think the whole electricity story in a hoax as the Eden Complex get to cater for more guests but they don't need to provide a service for all.
We ended up staying in a beautiful complex but our apartment was dirty and while some of the furniture was ok a lot was something you would pick up for buttons in a flea market.
On the first night we had to ring an emergency number to get a cot that was flat. The one left in the room was broken and unfit for any toddler. Both myself and my wife woke up with sore lower backs from our bed. My 3 year old daughter slept ok but no one older could have slept in her bed as the mattress was just an inch thick.
The next day we realised you had to hold the toaster done for it to work and hold the toilet seat which was loose. We had to unplug one lamp as it flickered and the balcony was filthy.
But the main issue was no service. We had to figure everything out ourselves. Find a map, figure out where the local services, etc.
One other problem was that because we were not in a tourist complex there was no kids or other families on holiday to hang with.
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- Also Known As:
- Complexo Eden Vilage Vilamoura, Portugal - Algarve