We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“NOT QUITE 5 STAR BUT VERY GOOD”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Crowne Plaza Vilamoura - Algarve
Ranked #6 of 36 Hotels in Vilamoura
Certificate of Excellence
The Algarve
Level 6 Contributor
133 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“NOT QUITE 5 STAR BUT VERY GOOD”
Reviewed 16 February 2014

Stayed here for Valentines Night and booked a Deluxe room. Check in was quick and efficient and we found our room on the 5th floor. The corridors are very soothing with the room numbers noted on the carpet outside each room. The entry system is high tech, whereby swiping the room card opens the door. Well usually, but later in the day the key ceased to work due to apparently it having been near to my smartphone. A trip back to reception quickly encoded the card again so no real problem. The room was very clean, modern and comfortable. There is a Nespresso machine, but no pods or explanation where they could be obtained. It had a minibar which was empty, apparently packages ranging up to €50 could be bought. A room safe, iron, ironing board and wall mounted flat screen tv were also provided. The beds were very comfortable, the pillows were nice and the linen of good quality.

The bathroom was beautiful, with a huge bath, over bath shower, wash basin and partitioned off wc and bidet. Bathrobes and slippers were provided. The towels were disappointing being quite small and not really bath size. On trying to use the bath, the stopper stubbornly refused to stay down but a maintenance man came to attend to this after a call to reception. Another disappointment was the toiletries. Soap dispensers are provided, and also some small bottles of shampoo, body lotion. However there is only one of each which when the room is occupied by two people is a little mean.

The balcony had a view over the sea and the nearby casino, but was only provided with one chair so you could enjoy the view by turns!

We had come in from a wet golf course and quickly used the bath towels. As I left the hotel to go for dinner I asked if there was a turn down service when new towels might be provided for the morning. No they did not do this, but they were happy to provide fresh towels. These were there on our return, but also so were the wet ones we used earlier which I thought was a bit bizarre.

Sleep quality was good and the hotel was very quiet. This could not be said of the street outside which even on a cold February night was frequently used by very loud and shouting passers by. Not the fault of the hotel at all but an irritation.

Breakfast was buffet style and we were quickly shown to a table and provided with coffee. The room is large and pleasant but the buffet is laid out on several round tables in the middle and the result is was a bit chaotic with people at all angles. The food was fine, although I would have preferred small packs of butter, jam and honey rather than the butter pats, jam dish and runny honey jug that they provided.

Checkout was fine, and although nothing major was wrong I feel the above small things let the hotel down. That having been said I would still recommend this hotel as overall it was very nice.

Room Tip: Superior rooms (basic) overlook Quarteira and have a side view of the sea. DeLuxe looks over the cas...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, 26 February 2014
Dear Sandra S,
I am glad to read that apart from the small things you would still recommend this hotel as overall it was very nice.
We are conscious that there is still much work to do in order to achieve higher standards and do rests assure that we will keep on working hard in order to achieve it.
May we have another opportunity to welcome you at the Crowne Plaza Vilamoura and show you the improvements done.
Kindest Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,415 reviews from our community

Traveller rating
    1,201
    800
    269
    89
    56
See reviews for
572
1,216
33
60
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (669)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Faro, Portugal
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2014

We had a great stay, one week in a exelent hotel with great view, large rooms, duplex just a dream. Choose a hight floor facing Vilamoura or front sea view.Reception very helpfull and nice.

Francois et Louise

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 4niko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, 26 February 2014
Dear Francois et Louise,
I would like to thank you for taking your time and gives us such kind feedback regarding your stay at our hotel.
Looking forward to welcome you again at the Crowne Plaza Vilamoura.
Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portishead, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 February 2014

After having had a nightmare at our previous hotel two weeks ago in Tenerife this hotel was just wonderful. Let me start with the few little negatives and get them out of the way. My girlfriend found the toilet paper to be a little too hard. (I have to agree with her on that one) and in this day and age just about every man and his dog has an iPhone, my 5s did not connect to the WiFi in our room but my girlfriend's iPhone 5 did (just about) in one specific spot in the room. My MacBook Air did however connect with no problems what so ever and had very strong signal. The room could do with a mirror at the dressing table. (I don't wear make up but my girlfriend found it a bit of a problem) Complaints over.

The Portuguese people are the friendliest and most polite people ever and this is all to evident with the hotel staff, they are all really genuinely well mannered, friendly and ever so helpful. I'd like to single out Miguel who works at the front desk (his parents lived in Angola) he is the politest most helpful person I have ever dealt with at a hotel front desk and is a real asset to this hotel.
The hotel is well maintained and there was nothing I noticed that needed fixing or repairing, the whole hotel is clean and smells clean.
The bathrooms are actually shower rooms but are brilliant and once again nothing to complain about there.
The balcony is one of the best sun traps in the morning that anyone could ever wish for and you have just enough of a view over the Atlantic.
In short, I'd return to this hotel in a heart beat and I've told everyone who has asked about my trip to Portugal to go and experience Portugal and to book in to the Crowne Plaza.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, 7 February 2014
Dear Jo M,
We would like to thank you for taking your time and posting such enthusiastic review about our hotel, services and team.
Such comments will certainly helps in continuing the good work.
Looking forward to welcome you back again at the Crowne Plaza Vilamoura.
Kindest Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, Scotland, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 February 2014

We stayed here last august for a week with our 3 year old. Being the first time to vilamoura I was slightly worried after reading a lot of this hotel reviews.
We shouldn't have worried at all, it is a fab hotel, very clean, modern and staff were friendly.
We didn't have any issue getting a lazy boy beanbag any day and didn't have to be up at a ridiculous time to get one. We spent most of the week by the kids pool obviously and this is a great little area for kids, shallow pool with a fountain and a big pirate ship for older kids.
Rooms are good size and have the most comfiest beds ever.

Vilamoura itself is beautiful, 10 minutes walk to the marina and lots of really nice restaurants and bars to choose from. Miles of sandy beach. Funfair at the end of the marina for kids and a train running around the resort which is a great way of seeing it all.

Hotel is great, the only slight downside is there is not much entertainment in the hotel, a couple of nights there was something on but think they could put on a bit more!! And we had requested a low floor which we didn't get.

We went half board but I wouldn't recommend it, there are far too many restaurants to choose from.
Booked again to go back this April.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Debby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, 7 February 2014
Dear Debby,
We would like to thank you for the preference you showed on choosing the Crowne Plaza Vilamoura for your next visit in Vilamoura and for taking the time to post your review regarding your stay last August.
We do look forward to welcome you in April at our hotel.
Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Yorkshire
Level 6 Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 2 February 2014

My partner and I decided to have a few days away in early January to chill out. We decided on the Crowne Plaza and we were not disappointed. We arrived early evening after booking a transfer with shuttle direct from Faro - only 20 mins and very good value. We were greeted on arrival and quickly checked in. We had booked a superior room with side sea view. Our room was on the 4th Floor - room 425. We had requested a large double bed and this was provided. The room was lovely, very clean and had views of Quarteira - the bed was the most comfy I have ever slept in.

The staff were really friendly and always smiling. The breakfast was great too - plenty of choice and Buck's Fizz if you want it.

The hotel is about a 10 minute walk from the marina and a 10 minute walk to Quateira. The marina is lovely, although it was quiet when we went there were still a few places open.

We also went to Faro for the day - well worth it. The buses are very regular and stop outside the Hotel Eva in Faro. Go to the tourist information shop in a Faro and get a map of the old town - lovely to walk round the cobbled streets.

We didn't try the spa facilities at the hotel - we were lucky with the weather as it was sunny and 20 degrees while we were there so we were out and about every day. It costs 10 euro per day to use the indoor pool so would be worth it if the weather is bad outside.

I would highly recommend this hotel if you are staying in a Vilamoura - facilities are first class.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank footiefan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, 3 February 2014
Dear Guest,
Thank you so much for your kind comments regarding the hotel staff, facilities and services and also for the recommendations.
It’s very rewarding to receive our guest’s recognition and see that we exceeded your expectations.
Looking forward to welcome you again at the Crowne Plaza Vilamoura.
Kindest Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scottish borders
Level 6 Contributor
226 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 2 February 2014

This is the third year we have had a short break at this hotel and it seems to get better and better!
We had booked a suite and on arrival we were upgraded to a "full front sea view" suite. Fantastic! It was very large and very well furnished with a sliding net curtain partially separating the lounge area from the bed area. The lounge area had a very comfortable sofa and two easy chairs, two coffee tables and three lamps. The sleeping area had a huge bed and a good selection of pillows. Bath robes and slippers are provided of course! As are tea/coffee making facilities. The suite was extremely quiet.
Breakfast is fabulous and not to be rushed in view of the choices on offer.
There is a delightful pool area and terrace for soaking up the sunshine.
Highly recommended and we look forward to returning next year.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank romagScottishBorders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, 3 February 2014
Dear Guest,
I am so glad to read that this is your 3rd time at the Crowne Plaza Vilamoura.
Thank you so much for the preference and for taking your time and gives such kind feedback.
Looking forward to welcome you again at our Hotel next year.
Kindest Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kinrooi, Belgium
Level 6 Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 February 2014

We stayed at this hotel as a stopover to catch a morning flight at Faro airport. The hotel is situated a 5 minute walk from the main attraction here, the Vilamoura marina, which is surrounded by restaurants and bars.
The rooms in this hotel were spacious and clean. The bathroom had a very nice rainshower, no bathtub. Breakfast buffet was very good, as was the service. All in all a good experience.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ruksma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, 3 February 2014
Dear Guest,
Thank you so much for choosing our hotel for your stopover in Vilamoura.
It’s really rewarding to see that we met your expectation.
Looking forward to welcome you back at the Crowne Plaza Vilamoura
Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Vilamoura
0.4 mi away
Tivoli Marina Vilamoura
Tivoli Marina Vilamoura
#7 of 36 in Vilamoura
5,126 reviews
1.5 mi away
Hilton Vilamoura As Cascatas Golf Resort & Spa
0.2 mi away
Vila Gale Ampalius
Vila Gale Ampalius
#9 of 36 in Vilamoura
1,682 reviews
Show Prices
Show Prices
Show Prices
3.1 mi away
EPIC SANA Algarve Hotel
EPIC SANA Algarve Hotel
#2 of 154 in Albufeira
1,072 reviews
0.3 mi away
Dom Pedro Marina
Dom Pedro Marina
#10 of 36 in Vilamoura
1,233 reviews
1.2 mi away
Four Seasons Vilamoura
Four Seasons Vilamoura
#2 of 36 in Vilamoura
763 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Vilamoura - Algarve? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Vilamoura - Algarve

Property: Crowne Plaza Vilamoura - Algarve
Address: Rua do Oceano Atlantico Algarve, Vilamoura, Quarteira 8125-478, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Vilamoura
#5 Spa Hotel in Vilamoura
#6 Business Hotel in Vilamoura
#6 Luxury Hotel in Vilamoura
#8 Romantic Hotel in Vilamoura
#9 Family Hotel in Vilamoura
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Vilamoura - Algarve 5*
Number of rooms: 327
Official Description (provided by the hotel):
Totally renovated, the Hotel offers 327 spacious rooms and suites, all with private balcony, individual air conditioning, wireless high speed internet, TV, Nespresso coffee machine and in room safe. Other facilities include a dedicated Golf Reception desk, an outdoor Putting Green and a Multi-sports area. The Almond Tree Wellness Spa includes treatment rooms, Hamman and dry Sauna, a modern Fitness Center, indoor heated pool and extra large whirlpool. Also available is an outdoor pool with apx. 1000 m2 and a large sundeck, with full view over the Vilamoura beach. Local and International gastronomy is available in the Restaurant Cataplana with daily buffet, a la carte options as well as dinner Al Fresco in the Patio. The Caravela Bar & Lounge by the pool area is the perfect choice for enjoying a drink or having a light snack. For Meetings & Congresses the Hotel offers 1488 m2 of meeting space, all on same Floor, equipped with modern technology and benefiting of natural sunlight. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Expedia, Booking.com, TravelUp, Hotels.com, Evoline ltd, HotelQuickly, Cancelon, TripOnline SA and Ebookers so you can book your Crowne Plaza Vilamoura - Algarve reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
Crowne Plaza Vilamoura - Algarve Portugal

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing