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“Clean and comfortable” 4 of 5 bubbles
Review of Vila Gale Marina

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Vila Gale Marina
Ranked #11 of 36 Hotels in Vilamoura
Certificate of Excellence
Barnsley, United Kingdom
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Clean and comfortable”
4 of 5 bubbles Reviewed 18 May 2012

Stayed here for 5 nights on a half board basis. Location is excellent, few minutes to Marina lots of fabulous restaurants, cafes and bars, and minutes to the wonderful beach. Breakfast was ok, dinner was dissapointing and dining room quite empty(most people on b&b basis). Rooms were good, spacious, modern and very clean, theres also use of a fridge at no cost, 2.50euros a day for safe. It was full of mainly male golfers, so the hotel and pool are very quiet during the day. Staff in my opinion were indifferent and very sloppily dressed. Drinks are a rip off 2.70euros for a small glass of orange from a pump. I would go to this hotel again but on a b&b basis as the location is great and it is very clean and comfortable. Good places to go to is Urban Cafe on the marina, lovely lunches, and for a good night 19th hole pub also on marina.

Room Tip: Ask for a high floor good views of the marina
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  • Stayed May 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Angie-travel-junkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Marina, responded to this review, 21 June 2012
Dear Guest,

Thank you for sharing your review, we do appreciate your observations regarding the dinner and the staff uniform. These will be noted in our future replacement.

We hope to welcome you again in the near future

Kind regards

Margarida Antunes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (316)
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English first
dublin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 17 May 2012

stayed with 7 x fellow golfers for a week on half-board basis . whilst the hotel , its facilities and location were very good the food was truly awful especially at dinner time . all the hot mains were luke warm and not a chef to be seen . one of our party fell ill after eating on the first night and not one of us enjoyed any of the food . the eight of us dined out for the remainder of our stay .breakfast was o k .moral - book in future on a b and b basis . IMCD

Room Tip: the higher the better with DIRECT marina view i.e not peering out sideways .
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  • Stayed May 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank broncoDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Marina, responded to this review, 21 June 2012
Dear Guest,

Thank you for sharing your review. We do regret that you did not find our restaurant to your standard.
We are glad you enjoyed the hotel facilities and hope we welcome you again in the near future

Kind regards

Margarida Antunes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 bubbles Reviewed 17 May 2012

We stayed here for 3 nights at the start of May (unsurprisingly!) as part of a golfing weekend package. On arrival at the hotel it's obvious that a lot of others stay there for the same reason... golf bags and golfers aplenty in reception waiting to be taken to the course.

The hotel is listed as 4-star but to be honest it's more like 3. Basic but very clean in both the bedrooms and public areas.

Our bedroom was pretty much what you'd expect from a 3-star twin room with a couple of single beds, a TV with next to no English channels (no big deal) and a basic but decent enough bathroom. The room had a mini-safe within the wardrobe but you had to buy a key from reception to use it.

We had a balcony which overlooked the pool and although we were only on the first floor, we could just about see the marina out to our right. The pool area itself is good and although we didn't try the pool, some were braving the cold water temperature! There's also a jacuzzi and a pool bar, although as it was early season this was only open briefly during the day.

Breakfast was included with our package and I have to say the choice was excellent. Cooked breakfast with eggs, bacon, sausages, beans etc. for your traditional English style, or continental style with cold meats, fruit and a selection of breads. Have to say the selection was very good and very welcome on a couple of our hungover mornings!

I have to say that the service from the hotel's reception staff was excellent. If you're a golfer, staying here is great as the hotel provides a free shuttle bus service to and from the local golf courses. Just tell them where you're going and within a few minutes you're being picked up and whisked off to the course; so much better than having to book and pay for taxis back and forth.

Also on the day of departure we were able to pay for a late check-out, so bearing in mind we were playing golf that morning it was great being able to leave our luggage and clothes in the room, then go back to the room and get showered/ready to leave once we'd finished golf. The hotel offers various options for late check-out and the later you leave the more it costs... but we had the room until 6pm and only had to pay an extra €30. Well worth it.

Location wise the hotel is a one minute walk to the marina, so all the bars and restaurants etc. are within very easy reach and it was nice to be set a bit further back away from the hustle & bustle.

Overall I was very pleased with the stay we had at the Vila Gale Marina, and we'll definitely be back next year.

Room Tip: Obviously a room higher up will give you a better view where you can see the marina. All face the po...
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  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Marc_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Marina, responded to this review, 20 February 2013
Dear Mr. Marc,

Thank you for sharing your review, as it is with great pleasure to find you have enjoyed your stay with us. We are very happy to read your review as our main objective is the satisfaction of our guests .

We hope to welcome you back to our hotel. Thank you

Kind regards,

Margarida Antunes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway, Ireland
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 17 May 2012

just returned from a 4 night family break here, hotel rooms basic but very clean. the best point is the staff, all staff very friendly and welcoming to adults and children.
The pool area very clean and safe. the highlight of the time was receiving a bottle of champagne by the hotel on my birthday, this was very thoughtful and a great surprise.
Thank you to all staff to making it a lovely relaxing holiday, would definitely recommend this hotel to friends and family.

Room Tip: our room had a view of the harbor with balcony which was beautiful both morning and night. our room...
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  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank sarahtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Marina, responded to this review, 20 February 2013
Dear Guest,

Thank you for your wonderful review .... will be passed on to all staff who will be very pleased to welcome you back at Vila Galé Marina !

Kind regards,

Margarida Antunes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northumberland, England
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 15 May 2012

Stayed for 5 nights first week in May. This is our 3rd time at the Vila Gale Marina. We are a group of 3 couples, men who golf and ladies that like to sunbath and lunch around the marina (Gavea on the marina is great for salads and calamari and of course Sangria).

This hotel is in an ideal location as you are only a minute away from the marina with all the bars, restaurants and shops. Having said that, the best food can be found off the marina up in the squares. Our best meals were at ‘A Broa’ and ‘Bocca Della Verita’ both I would definitely recommend. A Broa for great atmosphere, service and food and Bocca Della Verita for the best streaks, and friendly service.

The hotel is very much geared up for golfers and so many groups of men are around at this time of year therefore it can get a little noisy around the pool at certain times. Rooms were cleaned everyday and staff were all very helpful. For a week’s break it is ideal and we will be back.

Room Tip: High Floors have FAB views
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  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank LINTZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Marina, responded to this review, 21 June 2012
Dear Guest,

Thank you so much for sharing your review. It is with great pleasure to find you have enjoyed your 3rd stay with us.
We hope to welcome you again.

Kind Regards,

Margarida Antunes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesbrough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 13 May 2012

My wife and i have just returned from this hotel on the 12th of may 2012 and it may seem that by rating this hotel as average might seem unfair but as my wife and i stayed here 6 years ago it seems that standards have slipped in regards to guests not being asked to dress for dinner guests being allowed to walk through the lounge area in just shorts and with no shoes, even the restaurant manager was dressed at night in just normal "working clothes" this might seem pompous of me but i think for a great hotel like this it has let the whole image slide downwards so come on Vila Gale give the staff a shake and get it back to where it was before starting from the top down, dont forget that people can spend their money anywhere...!!!!!.Another 2 complaints are that when i asked for a cup of hot water from the bar it was to be at a charge of 2 euros 50. When i asked why ,it was explained it was a tea service!!!!!! 2 euros 50 for a cup of hot water, where is the tea and where the hell is the service?????? The same appliied when i asked for some ice ,2 euros 50 same ice service needless to say i declined both offers...I know some things can get lost in translation but are margins so tight that they have to ,what seems to be ripping people off with such petty costs. That took the shine off the hotel for my wife and i and to be honest on principal we took our trade to the 19th hole pub where the hot water was free and yes it cost me 10 euros for 2 drinks but that was 10 euros the Vila Gale lost out on....I do hope that this is not seen as some tirade but hopefully the Gale management read these things and get the hotel back up there where it belongs Gordon Stein

  • Stayed May 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank gordon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Marina, responded to this review, 21 June 2012
Dear Mr. Gordon,

Thank you for sharing your review.
About our tea and Ice service, we are forced to charge it, almost all our guests ask for that, but I can understand your disapointment.
About guests not being asked to dress for dinner, guests being allowed to walk through the lounge area in just shorts and with no shoes, we have in all rooms the A-Z manual with Rules of Behaviour:
•It is not allowed to walk barefoot or naked torso in the Hotel facilities
•It is not allowed to put towels and clothes on the balconies.
•It is not allowed to reserve sun loungers with towels. If the reservation is done, the towels will be removed.
•All items exposed in the buffet are meant for consumption in the restaurant and can not be taken outside.
Unfortunately, we have guests that don't read that or don't respect it!
About the restaurant manager was dressed at night in just normal "working clothes", your comments will be noted in our future staff uniform.

Hope you may visit us again soon

Kind regards

Margarida Antunes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 May 2012

The top rooms (5 store and above) are the best price-vue ratio in Vilamoura.

  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 89d073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Marina, responded to this review, 21 June 2012
Dear Guest,

Thank you for sharing your satisfaction.

Kind Regards,

Margarida Antunes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Marina

Property: Vila Gale Marina
Address: Alameda Praia da Marina, Vilamoura, Quarteira 8125-408, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Vilamoura
#10 Luxury Hotel in Vilamoura
#12 Family Hotel in Vilamoura
#13 Romantic Hotel in Vilamoura
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vila Gale Marina 4*
Number of rooms: 243
Official Description (provided by the hotel):
The hotel is located directly in the tourist centre of Vilamoura a mere 200 m from the beach and 50 m from the marina. It is right near all the shops, restaurants, bars and transportations in Vilamoura. The nearest airport is in Faro only 25 km away. The hotel was built in 1995 and renovated in 2002. It has a total of 243 rooms from which 44 standard rooms with ocean view and 14 suites suitable for families. The facilities are air-conditioned and include a lobby with a 24-hour reception, lifts, a coffee shop, a newspaper stand, a bar, a buffet or a la carte restaurant with a separate non-smoking area (children's highchairs available on request), a conference rooms, free Wi-Fi internet access in public areas, car park. For an additional cost guests may use the hotel safe, the laundry services and the garage. The rooms are attractive and decorated in a maritime style. They are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel features an outdoor swimming pool with a pool bar, sun loungers and parasols. Guests may also enjoy the Health Club equipped with an indoor swimming pool, a Jacuzzi, a steam room, a Gym and 2 tennis courts (part of a neighbouring hotel and available for an additional fee). There are deck chairs and parasols available on the sandy beach and an entertainment programme rounds off the hotel's offerings. A fine buffet is on offer on every meal of the day. Lunch and dinner may also be taken a la carte. ... more   less 
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Also Known As:
Vila Gale Marina Vilamoura, Portugal - Algarve
Vila Gale Marina Hotel

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