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Vila Gale Marina
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Reviews (1,357)
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All reviewspool areaplenty of choicehalf boardgolf tripgolfing partiesbars and restaurantsreception staffexcellent locationevening entertainmentsister hotelhigh floordecent sizebed and breakfastcold meatsgolfing holidaycleaned every daylovely hotel
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646 - 651 of 1,357 reviews
Reviewed 29 July 2014

my husband and i loved this hotel everything was great the staff are lovely the room spot on great view from the balcony the beds comfy usefull fridge as well air con great needed it all the time and it wasnt noisy like they can be. we went half board and the meals were all brill very very good selection and at breakfast the bacon was the best we,v ever had abroad!!! we never had a problem with the sunbeds plenty to go round but you have to wait about 1hr for the sun to come fully round the pool.never tasted any pool meals but they did smell nice.we will be going back as soon as poss as we rate this hotel as 1 of the best we have stayed in !!!

Room Tip: 7th floor marina view
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
4  Thank pamela h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 3 September 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

The reception are really helpful. The wifi is only available in the bar/foyer. You have to pay if you want it in your room. The room was clean and the beds comfy. The bathroom was clean with soap, shower gel, shampoo and conditioner. The room got cleaned every day. The balcony was big enough for the 2 of us. There is no tea or coffee in the rooms. You can get a kettle from reception, they only have a few. We took a small travel kettle. There is a small fridge in the room which has water in it You have to pay for it.. We took that out as its not a mini bar and put milk, orange and beers in it. The breakfast is good. A mixture of hot: scrambled egg, fried egg, omelette, sausages (small hot dog style), beans, mushrooms, bacon and freshly made pancakes with jams and chocolate to with them. Cold: fruit, yogurt, cheeses, meats, cereal, breads, pastries, croissants, cake. Juice, tea, coffee. It says it gets busy around 10.00 for breakfast. we found it was busier at 9.30 and less busy at 10 - 10.15. As in all hotels, this also had the sunbed towel brigade. 8am!!!!! it started. There is a letter in the hotel room asking you not to reserve sunbeds with towels. We spoke to reception about it. They brought more sunbeds out. There is a middle island in the pool with sunbeds on. We found these the best for sunbathing as you can follow the sun. The beds opp the tree have the sun all day and you can move them round. We had lunch at the pool bar. It was freshly made and very tasty,

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
10  Thank jay66Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 28 July 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

We were pleased to hear the positive points that you referred and we took due note of the negative ones.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We are staying at the vila gale at the moment and it is our tenth stay at this hotel and we can only say that everything about this hotel is perfect.
Lovely rooms, we have the same room every year a perfect room with amazing views.
The staff are wonderful and so helpful, the reception staff, the dining room staff, the cleaners and of course Carlos who provides the entertainment.

We would highly recommend this hotel to anyone who wants a relaxing time in Vilamoura.

Room Tip: Higher floors fantastic views.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank anngre1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 28 July 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Lovely hotel ideal for central location for marina. Room was clean but has no tea / coffee making facilities. The only complaint I would have is the reserving sun beds by its visitors as this is unfair. Guest are in receipt of a letter requesting not to do this however obviously is not monitored or managed appropriately. The jacuzzi is used by children and the hotel should be reminded of the health and safety this poses. However despite these minor concerns our stay was pleasant and would defiantly stay again.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
2  Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 28 July 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

A bonus was checking in early and room on 9th floor. No problems with hotel noise. Food was very good, plenty of choice. Room was very clean.

A couple of things which need to be improved on are the towels left on sun beds, even though we received a letter on checking in saying towels not to be left on beds, every morning it was the same problem, so annoying to the fact, that we didn't bother going to the pool, spent all our time at the beach.

Second point, was the cost of bottled water in the fridge, it was even more expensive than buying it in the restaurant. Was surprised at the cost, as there isn't any tea/coffee making facilities. You can go on a waiting list to get a kettle in your room!

Still had a great holiday and would go back.

Room Tip: Higher floors have better views and less pool noise, there are 9 storeys
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Jayrey916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 21 July 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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