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“Don't listen to all the moaners!!!!!!”
Review of Vila Gale Marina

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Vila Gale Marina
Ranked #14 of 36 Hotels in Vilamoura
Certificate of Excellence
Reviewed 5 August 2014

Me and my partner stayed for 8 nights 23rd-31st July and after reading reviews on trip advisor we were unsure about what we were expected to find when we got here. The 4 star hotel proved to be this we were more than happy with our stay here and the reception was very helpful.The room was lovely and was cleaned every day also fresh towels and beds made every day.there was a small fridge to keep a stock of beers and water just what we needed! We were bed and breakfast and was happy with the choice of foods and service in the morning. We were able to use hotel towels which were handed out freshly clean everyday to us! We don't have kids but the staff round the pool Carlos, Anna and team were fab with the kids and also got us involved in games off pool, bingo,volleyball and ping pong which was enjoyable to join in with and meet nice people! There isn't loud disco beat music played all day and 20 minutes of bingo by the lovely host Carlos isn't something people should be moaning at u can win a drink at the bar or a scuba diving lesson all good fun especially winning on a line myself :) we really did enjoy this hotel met some lovely people round the pool which was very clean and as for sun loungers after a lazy ly in on Saturday and Sunday we still managed to get sum loungers after half 1 we recommend this hotel and will definitely be back again :)

Room Tip: Ask for room with a view :)
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Clair D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 3 September 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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614 - 620 of 1,320 reviews

Reviewed 5 August 2014

This hotel was very nice, but did not have a "wow" factor. The rooms were pleasant but small and basic. There were plenty of sunbeds which was good, and the pool was good. Entertainment was provided as well which seemed to be popular with children. The breakfast and dinner were nice, but completely self-service, even for tea and coffee which meant long queues. Another negative is that there was noise/disruption each night which seemed to be from people walking along the main road next to the hotel. All in all a good hotel with a great location.

Room Tip: All rooms have nice views but recommend a high room to minimise noise and get the best view of the m...
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank PianoPlayer_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 3 September 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services.

We were pleased to hear the positive points that you referred and we took due note of the negative ones

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Just back from Vilamoura today and found the stay at the Vila Gale Marina very enjoyable. The staff were all very pleasant and the hotel was spotless. The choice of food at breakfast and dinner were very good.My son who is 11 years found the choices great and had a great time selecting the different courses at dinner. The only thing that could improve is the entertainment at night. Some nights it was disappointing for any age group. But all in all, I would have no problem recommending this hotel.

Room Tip: We got room 815 and it was a brilliant view. It was a view of the marina and the pool.
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank MDJ56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 3 September 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

My husband and I took our kids aged 20, 16 and 5 years for 10 nights. We had 2 rooms but had to ask for a larger suite for ourselves and the 5 year old as the second bed had been squeezed in and there was no room. The suite we got was well worth the extra 14 euros per night - gorgeous view, large balcony but no drawers! Quite basic but clean. Small fridge for cans in the rooms.
Vilamoura itself is lovely if not a bit pricey. Lots of restaurants and nightlife.
The pool area is ok. No lifeguard on duty, the pool is quite deep at one end and is not heated. There is a separate jacuzzi in which people let their young kids play alone in and the hotel didn't seem to bother about this despite the strong suction drain at the bottom. Kids club was rubbish. There seemed to be enough sun beds and you got a new beach towel each day. Service at the pool bar/ restaurant was slow. Food average. Breakfast was reasonable but busy and sometimes there were queues. Never stayed to watch the entertainment but it looked a bit disappointing. We enjoyed ourselves but would stay elsewhere next time. This was an expensive holiday and I feel we could have got a better hotel with better service for what we paid.

Room Tip: Upgrade to a suite for an excellent view.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank milli3008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 3 September 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services.

We were pleased to hear the positive points that you referred and we took due note of the negative ones

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

This hotel is your key to the town. Vilamoura is amazing place, the harbour and restaurant a just make it! The hotel served good food and the hotel was nice. The pool area was always full! Make sure you also 'Swim with the Dolphins' at Zoomarine: it's better than Florida!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 3 September 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

The staff at reception at this hotel are definately 4 star plus, they are calm and helpful and knowledgable.The staff in the breakfast room are 3 star, no eye contact or good morning, just rushing around a little under pressure. The ambience layout furnishings etc are 4 star, just about. We arrived at 12.00 noon and decided to relax on the balcony for a few hours. This was not possible due to a man at the swimming pool below calling out bingo numbers on a loud speaker. The hotel is built in a U shape so noise (children's playful screams) from the swimming pool echoes up the floors. Staff at the swimming pool play loud disco beat music all day. This is a noisy hotel!. No English/Irish standard tea, just little bags with strings with some obscure brand name and hot water from a vending machine, the tea did not taste good. They probably cost more than standard tea bags so someone in management needs to understand better the requirments of UK/Irish customers. Tea in a teapot is a not too onerous task for a 4 star hotel I would have thought. The price was €980 for a twin room with balcony on the 8th floor for 7 nights. I rate this a 3 star hotel. We will not return

Room Tip: book a high level room overlooking the sea with a balcony
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Bernard2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 3 September 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services.

We were pleased to hear the positive points that you referred and we took due note of the negative ones

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

Stayed at the vila gale marina for a week in early July. Having read the reviews as you always do, this is an honest view. Arrived early afternoon and were allocated a room on the 6th floor (room 622) which has great views of the hotel pool & harbour.

Stayed half board and I will say that the food was excellent ( I put 6lbs on!!!) usual breakfast items always available both cooked and continental style. Evening meals were varied - steak chicken pork in various sauces all cooked fresh good selection of desserts and a good cheese board

You can swap your evening meal for a dinner voucher if you want to eat out at the many restaurants on the harbour( the 19 th hole & figos to name a couple all reasonably priced) the dinner menu is varied and of very good quality drinks were reasonably priced 4 euros a pint which seemed the norm but if you venture onto the side streets can be as little as 2:50 euros

A previous review mentioned the loud drongos!!! They were loud but inoffensive as they were just enjoying themselves

Imagine when we went back to out room im the evening to find them in the next 5 rooms to us. I can honestly say that we never heard a sound out of them for the 3 days they were there and I am a very light sleeper& as for the rowdy golfers?? Never saw any of them

Hotel is very clean and the staff were all very polite especially reception and the guys in the restaurant rooms were of a good standard

Great location for the harbour, literally a minutes walk from the hotel. 1 tip would be to take a cardigan or jumper for the night time as can get quite breezy ( no frizzy hair for the ladies)

No
Problem getting a sun bed but you will always get the towel brigade no matter where you go

All in all had a great time and would definatley go back

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Wolstey64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this reviewResponded 3 September 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Marina, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Marina

Address: Alameda Praia da Marina, Vilamoura, Quarteira 8125-408, Portugal
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Vilamoura
#12 Luxury Hotel in Vilamoura
#12 Family Hotel in Vilamoura
#13 Romantic Hotel in Vilamoura
Price Range: £62 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Marina 4*
Number of rooms: 243
Official Description (provided by the hotel):
The hotel is located directly in the tourist centre of Vilamoura a mere 200 m from the beach and 50 m from the marina. It is right near all the shops, restaurants, bars and transportations in Vilamoura. The nearest airport is in Faro only 25 km away. The hotel was built in 1995 and renovated in 2002. It has a total of 243 rooms from which 44 standard rooms with ocean view and 14 suites suitable for families. The facilities are air-conditioned and include a lobby with a 24-hour reception, lifts, a coffee shop, a newspaper stand, a bar, a buffet or a la carte restaurant with a separate non-smoking area (children's highchairs available on request), a conference rooms, free Wi-Fi internet access in public areas, car park. For an additional cost guests may use the hotel safe, the laundry services and the garage. The rooms are attractive and decorated in a maritime style. They are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel features an outdoor swimming pool with a pool bar, sun loungers and parasols. Guests may also enjoy the Health Club equipped with an indoor swimming pool, a Jacuzzi, a steam room, a Gym and 2 tennis courts (part of a neighbouring hotel and available for an additional fee). There are deck chairs and parasols available on the sandy beach and an entertainment programme rounds off the hotel's offerings. A fine buffet is on offer on every meal of the day. Lunch and dinner may also be taken a la carte. ... more   less 
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Also Known As:
Vila Gale Marina Vilamoura, Portugal - Algarve
Vila Gale Marina Hotel

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