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“Great hotel”

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Tivoli Marina Vilamoura
Ranked #6 of 36 Hotels in Vilamoura
Certificate of Excellence
Petersfield
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great hotel”
Reviewed 25 June 2014

Stayed for 10 nights as part of a group family holiday. Could not fault the hotel at all. Excellent service, rooms, breakfast and pool area.

It is expensive, but the quality is really good. The hotel dominates the marina and seems to us to be the place to stay in Vilamoura

Room Tip: As a tip ask for a ninth (top) floor room overlooking the marina - you won't regret it.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank AlanandAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this review, 26 June 2014
Dear Guest,
Thank you for sharing your experience of staying at Tivoli Marina Vilamoura.
It is a great pleasure that your family holiday met your expectations. We are pleased to know that you enjoyed our facilities and our breakfast service, which we give special attention so as to provide a range of quality products which are fitting for a hotel of our status.
We expect to welcome you again soon.
Best regards,
Jorge Beldade
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2014

Stayed at the Hilton hotel last year in villamoura - just had a week in the tivoli which was far superior - lovely friendly staff - rooms cleaned to a high standard daily and very accommodating pool staff - nothing was a problem. We stayed in room 435 and had a breath taking view of the marina. Breakfast was great with a good choice. Can't wait to return - had dinner in the hotel 3 nights - bit more expensive but worth it. ( steak was rather fatty - wouldn't order it again ) but over all it's a fabulous hotel. Ideal location. We arrived on 17 th June - lunch time and did not have to wait for our room - check in staff very informative and pleasant. Well done to all staff !!

  • Stayed June 2014
    • Value
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    • Service
Helpful?
2 Thank Gillian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this review, 26 June 2014
Dear Gillian,
Thank you for sharing your experience of staying at Tivoli Marina Vilamoura.
We are pleased to know that you enjoyed your stay and that our breakfast and housekeeping services met your expectations.
We would like to thank your words dedicated to our staff. It is always good to know that our efforts are recognized.
We look forward to welcoming you back soon.
Best regards,
Jorge Beldade
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 June 2014

This is my 3rd time that I have stayed at the Tivoli Marina. Each time it gets better.

The staff are so friendly and very accommodating, nothing is too much trouble.

As soon as you enter the hotel you feel a sense of ease. Everything that you could ever need is at your fingertips.

Gym, sauna, spa, a beautiful pool, plenty of loungers, towel provisions, waiter service. You can relax and do as little or as much as you want.

The private beach area is lovely too. Purobeach spinning tunes to chill you out as you relax in the sun. The staff at Purobeach are so friendly and certainly now how to mix the best cocktails.

The food at the hotel is so varied that it suits the needs of everybody. It is all very fresh and beautifully presented.

The rooms all have an amazing view of either the marina or the beach. Lots of space and very comfortable and crisp clean beds.

The hotel it situated in a prime position, with walking distance to all the shops, bars and restaurants.

I wouldn't stay anywhere else now. I will definitely be returning ASAP!

  • Stayed June 2014, travelled with friends
    • Value
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Helpful?
2 Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this review, 26 June 2014
Dear Donna,
Thank you for sharing your experience of staying at Tivoli Marina Vilamoura.
It was a pleasure to welcome you again in our hotel. We are pleased to know that you enjoyed your stay and the facilities we provided.
We would like to thank you on our staff behalf. We shared your comments with them and they were very proud of your recognition.
Grateful for your preference, we look forward to welcoming you back soon.
Best regards,
Jorge Beldade
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 June 2014

Stayed here in February and from the moment you arrived the staff could not have been more helpful. The room was excellent with all you would expect from a 5 star hotel. Breakfast gave you a wide choice from the healthy option through to omelettes and pastries... We only ate there once and the food fine although my steak was a little fatty. The only niggle was the gym which was poor for a 5 star hotel...Would stay again.

  • Stayed February 2014, travelled on business
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Helpful?
2 Thank Trevor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this review, 19 June 2014
Dear Trevor,
Thank you for sharing your experience of staying at Tivoli Marina Vilamoura.
It is a great pleasure to know that you enjoyed our breakfast and the facilities we provided.
We would like to thank your words dedicated to our staff, that we shared with them and they were very proud of your recognition.
Regarding the gym, we are sorry that it did not meet your expectations. We much value your comments and will take it into consideration.
We look forward to welcoming you back on your next stay in Vilamoura.
Best regards,
Jorge Beldade
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 June 2014

This is our 4th stay at the Tivoli Marina and there are simply no words to describe how good this hotel and staff are. 5 star, 1st class.
There is a great choice for breakfast and there are always beds around the pool area, however if you like that little bit of exclusivity, then venture over to the Tivoli's Private Beach known as Purobeach. Chilled out music all day and Super king size beds to lie on. The weather has been fantastic this last week. We have thoroughly enjoyed ourselves and will continue to holiday here for many more years.

Room Tip: Room 514 looks out over the Beach at the back of the hotel.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank tonybarton007 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this review, 19 June 2014
Dear Guest,
Thank you for sharing your experience of staying at Tivoli Marina Vilamoura.
It was a pleasure to welcome you again in our hotel and we are glad to know that your stay met your expectations.
We much appreciate your recommendation and look forward to welcoming you back soon.
Best regards,
Jorge Beldade
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 June 2014

Arrived before noon so understandably ad to wait for our room which was a deluxe.
Original room was lovely and overlooked pool but had twin beds.
We were quickly moved to a similar room with a view of the marina which was superb.
The room was visited at least twice a day by the maids who were excellent.
Buffet breakfast was faultless.
Pool area and beds excellent.
Bars expensive but it is 4/5 star.
Only problem was the presence mon/fri of a corporate event hosted by Nike.
Whist understanding the need for the hotel to maximise its revenue over 400 mainly young shop managers do not ft into the setting of such a hotel and to be frank was noisy!
It culminated in an its a knockout style event on the Thursday which totally took over the pool area.
To be fair when I complained one of the managers Silvana Pombo was very good and we received a free meal in the restaurant.
That said we could have been far more vociferous in or complaint!
The management should really consider the type f corporate client it aims for!
That said, Nike apart, would return.
Brilliant location at the hub of the marina.

Room Tip: Go for a deluxe room if you can.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevs069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this review, 26 June 2014
Dear Guest,
Thank you for sharing your experience of staying at Tivoli Marina Vilamoura.
We are pleased to know that you enjoyed our location and our breakfast service as well as the provided facilities.
Regarding the event, please accept our apologies for the circumstances and disturb it might have caused you. We understand your frustration but we would like to mention that, group apart, all the facilities were available. The hotel is a Congress & Conference Hotel and despite of our efforts and although we have communicated with the group coordinator there were situations that we could not control, for which we apologize once again.
We expect your best understanding and look forward to welcome you back on your next visit to Vilamoura.
Best regards,
Jorge Beldade
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2014

Have just returned from a week here , hotel very good we were lucky to get an upgrade to a suite , highly recommended . Breakfast is excellent even catered for gluten free which was great for me .Unfortunately our stay was spoilt by the very loud music from the Puro beach area , we only got 3 quietier nights out of 7 , is it necessary to have the music so loud till +2am ? Area around the marina is excellent for a stroll , we had some great meals in a square behind the marina very good value for money . unfortunately we will not be returning because of the noise at night .

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunnyjersey2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this review, 19 June 2014
Dear Guest
Thank you for sharing your experience of staying at Tivoli Marina Vilamoura.
It is a great pleasure to know that you enjoyed our hotel and our breakfast service, which we give special attention in order to provide a range of quality products which are fitting for a hotel of our status.
We sincerely apologize if the music from the beach bar disturbed your stay. We have a co-branding with Purobeach, an urban concept that provides a special service and a different way to enjoy the beach. Nevertheless, these reviews are very important for us since the comments of our guests are the best way to improve our standards.
Looking forward to welcome you back on your next stay in Vilamoura, we would like to apologize once again.
Best regards,
Jorge Beldade
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tivoli Marina Vilamoura

Property: Tivoli Marina Vilamoura
Address: Marina de Vilamoura, Vilamoura, Quarteira 8125-901, Portugal
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Vilamoura
#4 On the Beach Hotel in Vilamoura
#6 Luxury Hotel in Vilamoura
#6 Romantic Hotel in Vilamoura
#6 Spa Hotel in Vilamoura
#7 Family Hotel in Vilamoura
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Tivoli Marina Vilamoura 5*
Number of rooms: 383
Official Description (provided by the hotel):
With the famous Marina on one side and its own concessioned beach, Tivoli Marina Vilamoura is a reference for luxury tourism in the Algarve. A stage for large events, important meetings and the launch of new products, the congress centre of this 5-star Vilamoura hotel has a capacity for 3200 people simultaneously. The lively social and nightlife of Vilamoura attracts many local celebrities from different areas who come to enjoy the holidays and weekends of complete relaxation, where there is plenty to do such as shopping, a visit to the casino and golf. In the gardens of this resort in the Algarve, guests can pamper themselves at the Angsana Spa choosing from a vast range of invigorating treatments in the best oriental tradition and enjoy delicious delicacies in the hotel's restaurants and bars. ... more   less 
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Also Known As:
Tivoli Marina Vilamoura Hotel Vilamoura
Tivoli Marina Hotel Vilamoura
Tivoli Hotel Vilamoura
Vilamoura Tivoli Marina Hotel
Tivoli Vilamoura
Tivoli Marinotel Vilamoura
Tivoli Marina Vilamoura Portugal - Algarve

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