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“Oct 2013 review of Vila Gale Ampalious”
Review of Vila Gale Ampalius

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Vila Gale Ampalius
Ranked #7 of 36 Hotels in Vilamoura
Certificate of Excellence
UK England
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Oct 2013 review of Vila Gale Ampalious”
Reviewed 4 November 2013

Just left this hotel on 3rd of November with my partner.

Location is very good, very near the beach and only a 5 minute walk to the Marina with all its restuarants and bars.

Breakfast at the VGA very good with lots of choice, buffet style. It filled us up substantially until our evening meal out at a different restaraunt each night.

The restuarants at Vilamoura all look the part, very plush, clean and inviting. Average cost, including a bottle of wine between 35 and 45 Euros total for the two of us.

The hotel has free sauna, gym, turkish bath, indoor and outdoor pools and pool towels on request.

The room was clean, well decorated, ample size and was 'inviting'. Free Wi-Fi in the lobby area and restaurant.

The only complaint we had which didn't really detract from our break at all, was that the towels in the rooms are threadbare. They look good but do not dry well and the hotel should address this and replace them ASAP. Others have mentioned this shortfall too in recent reviews.

Apart from that we would recommend this hotel, staff, location and food to anyone considering it. We would stay again definately.

One small tip - for a very good restuarant, where the locals and tourists also eat and is fantastic value in price and portion size and taste is the 'Snack Bar Universal' situated on 'Odilia Coelho Martins salvador' - less than a 5 minute walk from the hotel.

DIRECTIONS:
...when you leave the hotel and turn right (away from the beach) there is a bus stand 100 metres away which you will see easily. Walk past the bus stop and cross to the other side of the road. Carry on a few hundred metres past a couple af small bars on a raised level. A little further on on the same side, 10 metres down the next side street you will see this 'snack bar'. It is not actually a snack bar and the name is obviously misleading but the food is great as is the prices. We wish we'd discovered this place before our last night. My steak was twice the size of any other in Vilamoura and the trimming equally generous.

Hope this review helps you out.

Room Tip: One small tip - for a very good restuarant, where the locals and tourists also eat and is fantastic...
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Rooms
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    • Service
Helpful?
5 Thank mikelouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 18 November 2013
Dear Guest
We really appreciate the feedback we receive and welcome every opportunity to improve.
Hoping that we can welcome you again at Vila Galé Ampalius.

Kind regards

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Fermoy, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 November 2013

My husband & I stayed at the Vila Gale Ampalius in mid October for a week. It's a really nice hotel in a great location. Right beside the beach, 5 minutes walk to the marina, close to restaurants, pubs & shops...oh and the Casino Vilamoura is right behind it...Had a couple of good nights there too!
The hotels public areas are all lovely, the reception, bars, restaurant & spa. There is also a hairdressers there.
We had dinner only one night in the hotel restaurant and it was lovely. No complaints.
The real gem for this hotel though is the staff. All of them were professional, but also friendly and enjoyed a chat & a joke too. Hope the hotel management appreciate the people working for them!!
The bedroom was lovely...great views of both the marina and the ocean from our room (824) and we only had to ask for a kettle and we had one straight away. The kitchen area is tiny, but who wants to cook on holidays anyway??!! There was a fridge, sink and a two-ring cooker.
We would definitely come back to this hotel again!!

Room Tip: We were in room 824...lovely view of both the marina and the ocean.
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  • Stayed October 2013, travelled as a couple
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Helpful?
3 Thank NormaOBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 18 November 2013
Dear Guest
We would like to thank you your review, which deserved our best attention, and we are very glad that you enjoyed your accomodation and the hotel location.
Thank you also for your wonderful comments and these will be passed on to our staff as it is very motivating for them.
We hope to welcome you again in a near future.

Kind regards

Elia Figueiredo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weymouth, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 November 2013

We spent 4 nights in a junior suite on the top floor which really had the most excellent views from a very good sized balcony and also was a sun trap during the afternoon. On our second night of our stay the Purobeach located across the street hosted a table opera evening. Having listened to the rehearsals during the afternoon we actually caught the end of the show from the balcony after returning from dinner. It sounded superb and we would have loved to have known in advance and been able to attend and purchase tickets.

The room itself was spacious with a lounge area with a 3 seat sofa, an enclosed kitchenette with fridge and cooker and a full array of pots and pans. I'm not sure if anybody would want to use these facilities as you are completely spoilt for choice with the vast array of restaurants around the marina. Adjacent to the kitchenette was a dining area and there was also good sized wardrobes containing a room safe which was available for €2.50 per night whereby you purchase the lock from reception. Not too may hangers though. The bathroom had a shower over the bath which was powerful and also a bidet and our towels were fine and fluffy. No towelling robes but for a 4 star hotel we weren't expecting them. We would have liked a kettle in the kitchenette and maybe an ice cube tray but wondered if this wasn't provided in case the temptation to use tap water resulted in gippy tums. One small gripe was that the rubbish from this area wasn't emptied daily and in our case was only paper waste and bottles but would have been a concern if there had been fruit peelings or so forth.

We were surprised to find a baby cot at the side of the bed especially since this was a trip to celebrate a 65th Birthday and it did obstruct the means of getting into bed on the far side. We would have thought these sort of things are only placed in rooms upon request and otherwise kept in a storage room. However no great problem as we tipped it up on end and deposited it in the dining area since we didn't intend to use this part of the room as were eating out for the duration of the trip.

The chap on reception was courteous and efficient and all staff we encountered were polite and friendly and both check in and out was virtually instantaneous with no queuing. There are two banks of lifts with one facing on the outside of the building with a glass side which we found by far the better.

The breakfast had something for everyone and appeared to be regularly replenished. Ok it didn't have anybody cooking fresh omelettes but what was available was very nice and we thought a good choice was available. There was a little confusion locating the ordinary black coffee but after that we actually thought the breakfast service was good as you could sit where you wanted and eat what you wanted when you wanted and didn't have to queue or wait. Finished plates appeared to be cleared promptly and it seemed a very efficient way of providing breakfast especially when some people are on their way either to the airport or to play golf.

We had a few drinks in the bar over our stay and service was friendly and efficient at night and there was also entertainment in the form of a magician one night we stopped for a drink. We didn't eat in the hotel as were overwhelmed with the vast array of restaurants within a few minutes walk. However if the weather had been inclement we wouldn't have hesitated to have used the restaurant.

The outside pool area was quite pleasant but the day we sat around the pool we were pestered by wasps and retreated to the upper area of what is like a castle turrets and they weren't a problem there.

We looked around the indoor pool area which seemed quite nice and were going to have a swim and use the jacuzzi but on the day we went down this wasn't in use. This was a shame since we have a hot tub at home and like to use one every few days to keep back pain at bay.

We loved the area and found it ideal for walking and it is easy to explore to the end of Quarteira in one direction and towards Albufeira and the beaches in the other. The beach bar Maresia had a good ambience with nice music and good drinks which is located towards Quarteira. However be careful outside the hotel on this road as even though it may intitially appear to be a walkway it isn't and is used by cars - beware! All around the marina are plenty of opportunities for drinks, coffee, iceceam and watching the world go by. The vast majority of guests in the hotel appeared to be on golfing holidays but this certainly shouldn't be viewed as a prerequisite to enjoying the area. We would certainly recommend the hotel and wouldn't hesitate to return.

Room Tip: We didn't see the size of the standard rooms but the junior suites were of a good size and we ce...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beachseeker52_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ampalius, Manager at Vila Gale Ampalius, responded to this review, 16 February 2014
Dear Guest,

We appreciate the feedback we receive and welcome every opportunity to improve.

Hoping that we can welcome you again at Vila Galé Ampalius or in any other Vila Galé Hotel,

Best Regards,

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dumfries
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 November 2013

My wife and I spent a week here 22 - 29 October 2013. Chose a junior suite which was the best decision I made . I e-mailed the hotel in advance requesting a high room if possible, they gave me a room that blew us away, 9th floor (top floor) with great views over the beach and the marina. The room was so spacious and comfortable,double bed ,3 seater sofa with easy chair , well appointed kitchen with dining area and modern bathroom, the balcony was large. The weather that week was iffy with rain for at least 3 days so the room was a godsend as we made use of the room more than we hoped. The staff were pleasant and attentive. Although the food was relatively good, breakfast in particular lacked a bit of imagination, the same food every day in exactly the same service position. This I feel let the hotel down.

Room Tip: The higher the better, also consider a junior suite
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Doonhamerwul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ampalius, Manager at Vila Gale Ampalius, responded to this review, 16 February 2014
Dear Guest,

We appreciate the feedback we receive and welcome every opportunity to improve.
Hoping that we can welcome you again at Vila Galé Ampalius.

Best Regards,

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 October 2013

We've stayed at the Ampalius several times and have been happy to come back. The sea view rooms overlook the beach and the Atlantic rollers yet we're only a 5 minute walk from the Marina. Helpful and friendly staff and good facilities - indoor and out.

Room Tip: If it costs extra for a sea view room, be prepared to pay it
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RogerB254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ampalius, Manager at Vila Gale Ampalius, responded to this review, 16 February 2014
Dear Guest

We would like to thank you your review, which deserved our best attention, and we are very glad that you enjoyed your accomodation and the hotel location.

Hoping that we can welcome you again at Vila Galé Ampalius.

Kind regards

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Appleby Magna, United Kingdom
Level Contributor
106 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 28 October 2013

I am always intrigued as to why the bath towels are so threadbare at this hotel. Stayed here three times over the years and it is always the same? Otherwise things are average, service, bar,breakfast etc. If you want a reasonably comfortable and basic place to stay this is it. Generally fairly cheap rooms.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ampalius, Manager at Vila Gale Ampalius, responded to this review, 16 February 2014
Dear Guest
Thank you very much for your comments about our hotel, every comment that we receive allow us to constantly improve our standards and service.
Hoping that we can welcome you again at Vila Galé Ampalius.

Kind regards

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northants
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 October 2013

This hotel could have it all - its in a lovely location, but and its an enormous but we did not have a hot breakfast or dinner for the whole 10 days we stayed. Even food just coming out of the kitchen was cold. Our bedroom was comfortable and spacious. The pool area needed a big sort out - the sun beds always had bird dirt on them and no cushions provided. This is definitely not a four star hotel. Vilamoura is really stunning with the marina and a short walk to the fish market at Quartaria and they have a lovely prom.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank relaxedNorthants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ampalius, Manager at Vila Gale Ampalius, responded to this review, 16 February 2014
Dear Guest,

We appreciate the feedback we receive and welcome any opportunity to improve.
We took good notice regarding the comments you've made and we garantee that we are going to do all efforts to improve.

Best Regards,

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Ampalius

Property: Vila Gale Ampalius
Address: Alameda Praia da Marina, Vilamoura, Quarteira 8125-408, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Vilamoura
#5 On the Beach Hotel in Vilamoura
#6 Family Hotel in Vilamoura
#7 Luxury Hotel in Vilamoura
#7 Spa Hotel in Vilamoura
#11 Romantic Hotel in Vilamoura
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Vila Gale Ampalius 4*
Number of rooms: 357
Official Description (provided by the hotel):
This attractive hotel is situated directly next to the Marina beach and is located in the tourism centre of Vilamoura. Just across the street guests will find the local casino and the marina just 100 metres away with a huge offer of shops, restaurants, bar and other entertainment attractions in the immediate vicinity. The nearest golf course lies 2 km from the hotel and it is just 50 metres to the nearest public transport connection. The hotel was built in 1992 and completely renovated in 2003. It has 357 rooms divided by 10 floors, including 84 suites suitable for families. Guests are offered a large, peaceful garden and pool area, a stylish lobby with 4 lifts, and a reception that is open to guests around the clock with a safe. It also has parking lot, a game room, a newspaper stand, a shop, a cosy bar and an air-conditioned restaurant with a non-smoking area and highchairs available for small children. The hotel is fully equipped with a conference room and the public Internet terminal room. For an additional cost guests may take advantage of the laundry service and the garage. The impeccable rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel has an outdoor pool with a children's area, a snack bar, sun loungers and parasols. In addition, it offers an indoor swimming pool, a gym and a spa centre with Jacuzzi, sauna, massage service and beauty treatments. It is also possible to take advantage of offers such as tennis, golf and snooker/billiard tables. There is a fine buffet available at breakfast and in the evening. At lunch and at dinner guests may dine a la carte or chose from the set menu. It is possible to book a half-board stay. The hotel accepts American Express, Diners Club, Eurocard, MasterCard and VISA as payment options. ... more   less 
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Also Known As:
Vila Gale Ampalius Vilamoura, Portugal - Algarve
Ampalius Hotel Vilamoura
Hotel Vila Gale Ampalius

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