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“great location...” 4 of 5 bubbles
Review of Vila Gale Ampalius

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Vila Gale Ampalius
Ranked #7 of 36 Hotels in Vilamoura
Certificate of Excellence
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“great location...”
4 of 5 bubbles Reviewed 3 July 2014 via mobile

Me & my friend Jo stayed in this 4 star hotel for a long weekends get-away.... How I wish we could have stayed there a bit longer... The hotel is very clean, breakfast is very good but the evening meal was quite a disappointment- very limited choices considering it was quite expensive!!! Loved the courtesy red wine though, local produce at it's finest.... Loved the indoor jacuzzi & swimming pool... Loved the spa- it's worth having a massage while on holiday! Lucky to get the discount too!! The hotel is nearby the Vilamoura Marina, fisherman's village, town & of course the beach.... What else could I want for my holiday!!!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Leah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 21 July 2014
Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Ampalius or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,501 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (428)
Date | Rating
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English first
Dublin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 July 2014

Stayed at Ampalius for a week in June with my wife. As others have reviewed, the hotel is in a prime location close to the beach, marina, bus stop, supermarket etc. Pool and sunbeds were good and beds always available. The breakfast was quite good with a good selection, but all cooked food was cold as there was apparently no provision of warming plates or keeping food hot. Coffee machines sometimes ran dry and staff did not appreciate being told so. We had dinner in the restaurant on one evening and the food was poor, and with a poor selection. We were glad we had not opted for half board at the hotel. We did get a complementary bottle of wine included in the dinner offer, but this was almost undrinkable. The wifi service worked only at reception area and in dining room, but constant logging-in was required due to system timing out. We eventually used wifi in restaurants we visited, to get emails etc. Room service was adequate but done at random times, with no cleaning on one day of our stay. A nightclub is located close to the main entrance to the hotel, loud music from here did not appear to keep us awake though. The staff were generally very good and dedicated, but they appeared to be overworked and unsupervised. While we enjoyed our stay, we would not return there again.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank TS37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 21 July 2014
Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester Park, Surrey
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

Stayed here when visiting Portugal for a wedding. The hotel is in a great location, facing the beach and within 5 minutes walking distance of the harbour and all the wonderful restaurants and bars. Very clean, has a small indoor pool and sauna/steam which was nice as the weather was quite changeable. Stayed on bed and breakfast basis, the breakfast was good, normal scrambled eggs, bacon, sausages and all the continental varieties. Staff were friendly. The hotel looked as though it was well maintained and probably gets a certain amount of regular visitors.
Not a flash hotel by any means, but perfectly adequate and good value for money. Booked via Travel Republic and booked flights separate, was very easy to get to from airport. All in all a good trip.

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Gill050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 21 July 2014
Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Ampalius or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 28 June 2014

This hotel is in an excellent suitation, opposite the beach and only a few minutes walk from the marina. It has a lovely outdoor pool (indoor too) with loads of sunbeds so no need to rush to get the towels on the beds! Rooms were nice and the reception staff were helpful and mostly quite friendly. Supposed to supply tea and coffee facilities in the room but when I arrived I was told it depended on availability. Asked to pay for wifi in my room but signal was rubbish. Wifi was free and reception ok in the public rooms. The cleaning staff were generally miserable and spoke no English. Rooms often were not serviced until as late as 5pm. A nuisance if you wanted a shower or nap. Tea and coffee seemed to be rationed as they never replenished it. It has to be the worst breakfast that I have had in any European hotel. Coffee was so bad that it was completely undrinkable and we used to go to a lovely nearby bakery every morning for a proper cup of coffee. The first night there we decided to have buffet dinner in the restaurant and again the food was dreadful. Apart from the dreadful food the hotel was clean and nice enough. Position was really wonderful. Would not stay there again.

Room Tip: Book a sea view with balcony, well worth it.
See more room tips
  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank LouLou56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 21 July 2014
Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear the positive points that you referred and we took due note of the negative ones.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

Stayed here in June for 4 nights as part of a golf package, this was our third time in the hotel and standards were still as good as previously. We arrived early our rooms were not ready but our luggage was stored for us so we could enjoy the pool. Pool area isn't huge but plenty of sun loungers and the beach is only a couple of minutes walk away. The pool bar is quite reasonable compared to other hotels I've stayed at. Staff on reception were helpful booking our shuttle buses for the golf courses and even came and sorted out our air con at 2.45am. We only ate breakfast at the hotel which offers a wide choice of hot and cold buffet options. Hotel is ideally located a 5 min walk from the marina which has some great restaurants especially if you wander a few rows back. The hotel was ideal for a what we wanted, it was quiet by the pool as we were there the week after school holidays, but great nightlife was only a 5 mins away. Would definitely stay here again.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MelsR16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 21 July 2014
Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Ampalius or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ireland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

Lovely hotel in excellent location with good facilities. This hotel cost alot less than others with similar location, it is therefore great value for money; even though it is not cheap. Vilamoura is a lovely resort and the hotel is situated across the road from beach and 5 minute walk from all the lovely restaurants at the marina. It is also close to Faro airport, only 25 mins in taxi. The hotel has good family facilities including a tennis court, a basic playground, indoor playroom, and toddler pool. Everywhere was clean, although the pool would have benefited from regular cleaning throughout the day due to insects etc..
We had reserved a seaview junior suite. We could see the sea but the view wasn't brilliant. When booking the suite, I understood from an agents website that we had a seperate bedroom to the living area. Instead, the bedroom and living area are all in the one large room. We were still happy
with room. Kitchen was well equiped and cleaning staff excellent. Reception staff not very friendly
or welcoming but all other staff in bar, restaurant, etc. were most helpful. Overall happy with hotel and would love to return.

Room Tip: Insist on a full seaview room if paying for it.
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank ruby78Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 21 July 2014
Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Ampalius or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bradford
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 26 June 2014

Just spent ten nights here and couldn't t wait to leave due to noise from night club opposite main entrance complained to management who said they have reported this to authorities but nothing happening to stop it it will get worse as season goes on on our last night bus loads were shipped in from other resorts what a shame for this other wise great location

  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank alan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this review, 21 July 2014
Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services.

About the noise we are solving the problem with that authorities.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Ampalius

Property: Vila Gale Ampalius
Address: Alameda Praia da Marina, Vilamoura, Quarteira 8125-408, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Vilamoura
#5 On the Beach Hotel in Vilamoura
#6 Family Hotel in Vilamoura
#7 Spa Hotel in Vilamoura
#7 Luxury Hotel in Vilamoura
#11 Romantic Hotel in Vilamoura
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vila Gale Ampalius 4*
Number of rooms: 357
Official Description (provided by the hotel):
This attractive hotel is situated directly next to the Marina beach and is located in the tourism centre of Vilamoura. Just across the street guests will find the local casino and the marina just 100 metres away with a huge offer of shops, restaurants, bar and other entertainment attractions in the immediate vicinity. The nearest golf course lies 2 km from the hotel and it is just 50 metres to the nearest public transport connection. The hotel was built in 1992 and completely renovated in 2003. It has 357 rooms divided by 10 floors, including 84 suites suitable for families. Guests are offered a large, peaceful garden and pool area, a stylish lobby with 4 lifts, and a reception that is open to guests around the clock with a safe. It also has parking lot, a game room, a newspaper stand, a shop, a cosy bar and an air-conditioned restaurant with a non-smoking area and highchairs available for small children. The hotel is fully equipped with a conference room and the public Internet terminal room. For an additional cost guests may take advantage of the laundry service and the garage. The impeccable rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel has an outdoor pool with a children's area, a snack bar, sun loungers and parasols. In addition, it offers an indoor swimming pool, a gym and a spa centre with Jacuzzi, sauna, massage service and beauty treatments. It is also possible to take advantage of offers such as tennis, golf and snooker/billiard tables. There is a fine buffet available at breakfast and in the evening. At lunch and at dinner guests may dine a la carte or chose from the set menu. It is possible to book a half-board stay. The hotel accepts American Express, Diners Club, Eurocard, MasterCard and VISA as payment options. ... more   less 
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Also Known As:
Vila Gale Ampalius Vilamoura, Portugal - Algarve
Ampalius Hotel Vilamoura
Hotel Vila Gale Ampalius

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