On the plus side: hotel was lovely, rooms and bathrooms great, lots of swimming pools, separate adult pool area, breakfast was fabulous, great spa, staff very friendly and willing to assist (e.g. got a late check out). Great family resort.
However, making this an average rating was the following: Nothing out of the ordinary/special for a 5 star resort, it was very over-priced (the spa, food and drink at the hotel), lack of availability of water (could buy small bottles at a huge price), there was only one place to eat during the day with a horrible menu filled with processed foods at excessive prices (I therefore came home feeling ill due to the food), it's location is out of the way which is fine as they supply good shuttle buses but it means you are stuck with the pool bar for lunch every day if you are at the hotel unless you want a big journey to get something else to eat, there is no free wi-fi (it costs €9 a day). The staff at the poolside bar for lunch were friendly, but very poor with service (e.g. it would take 30 mins for a drink to arrive and they kept forgetting, food would be brought out that we hadn't ordered) and items kept being added to our bill that we hadn't consumed or asked for - although this happened outside of the resort too in the marina, so be careful and check your bill!
- Official Description (provided by the hotel):
- Treat yourself to a fabulous spa weekend, enjoy a fun-filled family holiday, or experience the perfect golfing break at the award-winning Hilton Vilamoura As Cascatas Golf Resort & Spa, one of the leading family-friendly Algarve hotels. This attractive, modern Algarve hotel is situated in five acres of glorious manicured gardens in the heart of the sun-kissed Algarve, Portugal. Set amid the lush greenery of some of Portugal's finest golf courses, the Hilton Vilamoura As Cascatas Golf Resort & Spa is replete with distinctive Moorish architecture, spectacular covered and outdoor pools and glorious cascading waterways. ... more less
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- Also Known As:
- Hilton Vilamoura As Cascatas Golf Hotel Vilamoura
- Hilton Vilamoura As Cascatas Golf Resort And Spa
- Hilton International Vilamoura
- Vilamoura Hilton
- Hilton Vilamoura As Cascatas Golf Resort & Spa Portugal - Algarve