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“August family holiday”

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Hilton Vilamoura As Cascatas Golf Resort & Spa
Ranked #4 of 36 Hotels in Vilamoura
Certificate of Excellence
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“August family holiday”
Reviewed 1 October 2012

First time at the hotel - great hotel - friendly staff - everything you need right on your doorstep. Ample restaurant choices, great pools an excellent, quality hotel. Vilamoura is a great place too. We have 2 young children and they loved the holiday - the beach is a short shuttle away(private area) as is the marina. There is a golf course across the road, as I said everything on your doorstep. We liked the hotel because it was in a quie part of vilamoura so a great place to use as a base. We had a 2 bedroom apartment - great room a full (and I mean full) kitchen - not that we used it the hotel has great dining facilites. In short this is a great hotel and definitely worth a visit. We will definitely go back in the next couple of years. Thanks Hilton Vilamoura :-)

Room Tip: Two bed apartments have loads of room - I would say all rooms will be of a high quality
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  • Stayed August 2012, travelled with family
    • Value
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Helpful?
3 Thank RPOVEY99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, 10 October 2012
Dear Guest,

On behalf of the entire team at the Hilton Vilamoura, I thank you for your preference and the excellent review on TripAdvisor.

I’m delighted that we contributed to a great family holiday experience with excellent quality service and everything you needed right on your doorstep.

Thank you for spreading the word and I look forward to the pleasure of welcoming you and your family back again soon.


Kind regards,

David Ecija
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,333 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (407)
Date | Rating
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English first
Bucks
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 30 September 2012

Great hotel, large modern rooms, helpful and friendly staff, usual extensive Hilton breakfasts buffet

Easy 25 mins walk into town if you don't want to wait for shuttle. 20 mins at a trot.

Beer and food prices not out of order for a 5* hotel relative to local bars and restaurants.

The only thing that I really didn't like is the bright orange fake rocks around the pool that look like a ride for 'wet and wild' at a theme park. Oh well, the architect will probably spend eternity in a never ending queue for space mountain with a never ending supply of rug rats.

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
2 Thank sveltediner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, 10 October 2012
Dear Guest,

Thank you for staying at the Hilton Vilamoura and for taking the time to post a review on TripAdvisor.

It seems we succeeded in meeting all the expectations of a 5 star quality hotel in terms of comfort and service however, you were not in the least impressed with the design of the pool setting.

Thank you once again for your feedback and we hope that this particular landscape feature won’t dissuade you from returning at some point in the future.

Kind regards,

David Ecija
General Manager
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Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2012

Stayed at the Hilton with my husband,the hotel is amazing an we were treated like royality!!
rooms are stunning with every extra you could only imagine.....staff went out of their way to help in any way possible an so polite....do not go pass this hotel as you will not be disappointed!!!!

  • Stayed September 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank 935fra1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, 10 October 2012
Dear Guest,

Thank you so much for this wonderful review and excellent rating on TripAdvisor.

I'm so pleased that we contributed to an amazing experience and that our team played a key role in making you feel valued and cared for. They are truly outstanding at upholding our reputation for excellence at all levels of service.

We would be delighted to see you return for another royal treat!

Kind regards,

David Ecija
General Manager
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Liverpool
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 September 2012

Just returned from a 7 day family holiday at this hotel, had a fantastic time, rooms well appointed and spotless. Breakfast was excellent as were the bar meals in the Rubi lounge . The staff were all extremely polite and helpful. Cannot praise this hotel to highly will definately return. We visited a local restaurant O' Pirata, worth a visit particularly if you like fillet steak.

Room Tip: If you like the sun early evening make sure you ask for a west facing balcony
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Stevemarg01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, 10 October 2012
Dear Guest,

Thank you so much for staying at the Hilton Vilamoura and the excellent rating you gave us in your review on TripAdvisor.

I’m delighted that you enjoyed our resort facilities and quality service and that we succeeded in providing you and your family with a fantastic 7 day holiday experience.

We sincerely appreciate your kinds words and are very much looking forward to welcoming all of you back again very soon.


Kind regards,

David Ecija
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Romney, United Kingdom
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 September 2012

If you have ever wanted to spend a holiday in a luxury 5 star resort complemented with excellent and attentive staff who make you the most important person in the hotel. Then this is it. Nothing is too much trouble. This is NOT our first visit as we visited in the first year of their opening. We returned to see how it may have changed. Well, it hadn't changed, it's still a 5 star hotel. Just think of 5 star and everything that you image is there. Obviously Portugal is renown for the golf courses, but I was there to relax. I had no intention of doing anything and but for the odd time I was dragged away from the many pools...that's exactly what I did. I'd been to their own beach which was totally free including transport, but sipping a mojito in the sun was my dream. Howver, we went in late September to avoid the school children and unfortunately picked up the not-yet-at-school babies. Still I did have my headphones and my mojito. It's 5 star so I won't bore you with the details... but even the meals delivered to our room looked and tasted fantastic. Hollywood eat your heart out. And there is of course a 7 Star Spa on site.

Room Tip: They are all excellent.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James_Denise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, 10 October 2012
Dear Guest,

Thank you for returning to the Hilton Vilamoura after the opening in 2007 and the amazing comments you shared on TripAdvisor. I don’t think we could have received a better review!

I’m delighted that you were just as impressed the second time around and your holiday turned out to be exactly what you had anticipated: sipping mojitos in the sun and relaxing by the pool complemented by our 5 star hospitality and friendly service, as you so often point out!

Thank you again so much for your wonderful words of praise and on behalf of the staff and management, we hope to see you back again soon for more indulging moments.


Kind regards,

David Ecija
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 September 2012

I have stayed here twice this year.
Fabulous hotel, realy helpful staff, umpteen pools, great rooms, best spa in Portugal..great for couples and families.
Reasonably priced lunch available at the nearby golf course.
And, oh yes, excellent breakfasts.
Highly recommended

  • Stayed August 2012, travelled with family
    • Value
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Helpful?
3 Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, 26 September 2012
Dear Guest,

Thank you for your continued loyalty and the excellent rating on TripAdvisor.

We are delighted that you had another pleasant stay at the Hilton Vilamoura this year and are very much looking forward to your future return visits for more fabulous holidays.


Kind regards,

David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2012

I can't believe this hotel. The people are great, the food is great and hotel is fantastic. Room is delux plus, so kid gets own room so we can have a beer and watch a movie when he's in bed . Vilamoura is lovely to and Food, beer cheap!! I'm sick of overpaying in Europe and here is old school Europe prices.

Awesome, thank you Hilton , thank you vilamoura and thank you portugal

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank davecorky72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, 26 September 2012
Dear Guest,

Thank you for staying at the Hilton Vilamoura and for the excellent rating on TripAdvisor. From your enthusiastic comments, I can tell you really enjoyed yourselves and had a great time.

I’m truly looking forward to welcoming you and your family back to the resort again very soon.


Kind regards,

David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Vilamoura As Cascatas Golf Resort & Spa

Property: Hilton Vilamoura As Cascatas Golf Resort & Spa
Address: Rua da Torre d'Agua Lote 4.11.1B, Vilamoura, Quarteira 8125-615, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Vilamoura
#3 Romantic Hotel in Vilamoura
#4 Family Hotel in Vilamoura
#4 Luxury Hotel in Vilamoura
#4 Spa Hotel in Vilamoura
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Vilamoura As Cascatas Golf Resort & Spa 5*
Number of rooms: 176
Official Description (provided by the hotel):
Treat yourself to a fabulous spa weekend, enjoy a fun-filled family holiday, or experience the perfect golfing break at the award-winning Hilton Vilamoura As Cascatas Golf Resort & Spa, one of the leading family-friendly Algarve hotels. This attractive, modern Algarve hotel is situated in five acres of glorious manicured gardens in the heart of the sun-kissed Algarve, Portugal. Set amid the lush greenery of some of Portugal's finest golf courses, the Hilton Vilamoura As Cascatas Golf Resort & Spa is replete with distinctive Moorish architecture, spectacular covered and outdoor pools and glorious cascading waterways. ... more   less 
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Also Known As:
Hilton Vilamoura As Cascatas Golf Hotel Vilamoura
Hilton Vilamoura As Cascatas Golf Resort And Spa
Hilton International Vilamoura
Vilamoura Hilton
Hilton Vilamoura As Cascatas Golf Resort & Spa Portugal - Algarve

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