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“Four Seasons Vilamoura - Outstanding quality”

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Four Seasons Vilamoura
Ranked #2 of 36 Hotels in Vilamoura
Certificate of Excellence
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Four Seasons Vilamoura - Outstanding quality”
Reviewed 17 January 2013

Just returned from a 4 day break at the Four Seasons in Vilamoura. We were utterly delighted at the service we received on every level. Quality from the minute we arrived and the staff could not have been more helpful, friendly and attentive. The resort is in beautiful condition and we cannot fault any aspect of our stay. The standard of food in the restaurant was excellent, and in particular the seafood was exceptional and very reasonably priced. Every member of staff we encountered went out of their way to make our stay special. The team in the main bar (in particular Domingos and Tony excellent on every level). Very refreshing to receive such great cutomer service. We would have no hesitation in returning to this resort. Loved it!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank SusanCollins_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaquimEusebio, Guest Relations Manager at Four Seasons Vilamoura, responded to this review, 19 January 2013
We are extremely pleased that you thoroughly enjoyed your short stay with us and are very grateful for the plethora of compliments. Domingos and Tony were thrilled to get a mention and send you their thanks.
Thank you for posting a review, for rating us with five stars and for any potential recommendations.
We look forward to the opportunity of welcoming you back and hope that you can stay longer next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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751 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
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  • Danish first
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  • English first
  • French first
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English first
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 January 2013

This was the second time in two years we came to Vilamoura. We had requested the top floor and were given a middle floor. Unfortunately, last year we had a better apartment. We were disappointed in the food of the restaurant and also in the layout the apartment. We found the staff less friendly than last year. In the whole we were less impressed than last year.

Stayed January 2013, travelled as a couple
Helpful?
2 Thank Rojomillar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaquimEusebio, Guest Relations Manager at Four Seasons Vilamoura, responded to this review, 15 January 2013
Thank you for taking the time to post a review.
I am very sorry that we failed to live up to the expectations, that you formulated during your previous visit.
I also apologise for your disappointment regarding our staff and the food. However, we have not received any other comments regarding the points that you raised.
We sincerely hope that you will give us the opportunity to improve our standing, with you, and impress you to the previous level, by visiting us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 January 2013

We have just returned from our second visit at FSV and have already booked for March. The staff at the resort are very helpful. A BIG thank you to all of you for making us feel welcomed and being accommodating when we had a request. We have been visiting Vilamoura for 15 years and we have stayed in all the hotels and various private apartments but staying at FSV makes you feel as if you have come to stay with friends. Everyone from reception, bar staff, maids, maintenance and security staff are courteous, friendly and helpful. I look forward to seeing you all in March


Mary

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mfitz1931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaquimEusebio, Guest Relations Manager at Four Seasons Vilamoura, responded to this review, 9 January 2013
We are very pleased that you discovered FSV and are grateful that you have decided to keep using us. Thank you very much.
We truly appreciate your kind compliments and thank you for your review and for rating us with five stars.
We look forward to seeing you in March, too.
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Larbert, United Kingdom
Level 6 Contributor
114 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 7 December 2012

This was our first visit to this resort and we were delighted. It is a beautifully kept resort and when you arrive its most impressive. Its a bit out of the town but that has its advantages too. The staff are very helpful and pleasant in particular the bar and restaurant staff. Its also worth saying that the food is fantastic reasonably priced both of which are fairly rare in timeshare resorts. When we were there it was too cool to use the outdoor pool which looked lovely but we made good use of the indoor pool. All in all we'll be back.

Room Tip: Get an upper floor for a view of the ocean.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank larbert999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaquimEusebio, Guest Relations Manager at Four Seasons Vilamoura, responded to this review, 10 December 2012
Thank you very much for taking the time to write and post a review. Thank you also, for choosing to stay with us and for rating our resort with five stars.
We are thrilled that you had such a great time and are grateful for your compliments.
We sincerely hope that you will visit us again and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 19 November 2012

We have been owners for the last 4 years, we have just returned from our 3rd visit this year and once again we have not been disappointed.
The welcome we recieved from all the staff was one of welcoming returning friends, the management should be proud of their staff as they are a credit to the resort.
The room was spotless and clean and we now have a nice comfortable bed, the restaurant and bar were welcoming as always, the food was excellent, perhaps the menu could do with up dating but that just me being picky.
Over all a fantastic weeks holiday thank you.
.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MickS48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaquimEusebio, Guest Relations Manager at Four Seasons Vilamoura, responded to this review, 20 November 2012
Thank you very much for taking the time to post a review and for your wonderful compliments.
Thank you also, for coming to visit us so often, we truly appreciate your outstanding loyalty and patronage.
So that you know; we are extremely proud of our staff and realise what a valuable asset that they are to our business. However, it is always enjoyable when our guests recognise their efforts, thank you.
We hope that we can give you that warm, friendly welcome again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 November 2012

I recently contacted the Villamoura reservations team and asked for help arranging a surprise meal for my husband's parents who were staying at the Fourseasons. My query was answered and then fully dealt with by Bridget. Bridget went out of her way to arrange wine and fruit in the room and then a meal in the restaurant. My parents-in-law were delighted with the special treatment they were given and commented on how helpful Bridget had been. I'm hoping one day we can visit ourselves and say a personal thank you but in the meantime I would like Four Seasons to know that they have an employee working at Villamoura, in the Reservations team, who deserves to be recognised for her fantastic customer service. Bridget - thank you very much for your help. It has made our family very happy.

  • Stayed October 2012, travelled with family
    • Service
Helpful?
4 Thank khappy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaquimEusebio, Guest Relations Manager at Four Seasons Vilamoura, responded to this review, 12 November 2012
Thank you for taking the time to write a review in recognition of Bridget's efforts.
Bridget is thrilled to have a review dedicated to her, as are we.
We sincerely hope that you will have the opportunity to come and visit us and perhaps meet Bridget personally.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wirral
Level 6 Contributor
162 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 10 November 2012

We are members here since 2004, and stay twice a year a week at a time, since the resort is now open for non members to book through normal sites the amount of guests has increased giving the complex a more busier feel which is for the good, as normal the service from the staff is excellent all of them English speaking and could not be more curteous and polite, they recognise you when you return and welcome you warmly. The accommodation is looking a bit tired in areas if you were being picky, but overall it is bright, very clean and modern with the emphasis on the size of the appartments, lots of space. The Old village area is lovely, well maintained and safe. The Jaffers' supermarket is handy but is starting to close 1330-1600 daily and all day Sundays this could be a poor decision, people will stock up somewhere else? Four Seasons Vilamoura is an excellent choice for your base, for couples, families or groups of golfers, the complex has its own very well run bar and restaurant, the Marina isn't too far away and is a good visit, if you want to stay in, your room has all the facilities and flat TV with all the channels, taxis can be there in 5 mins, Albuferia is only 20 mins drive away, Faro airport 25 mins drive.

Room Tip: Rooms are pool or golf facing specify what you want when booking, if you have children some of the a...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 80marines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaquimEusebio, Guest Relations Manager at Four Seasons Vilamoura, responded to this review, 12 November 2012
Thank you very much for your outstanding loyalty over the past eight years.
We are extremely pleased that you still enjoy your time with us and have such pleasant comments to make regarding our staff.
We look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Vilamoura

Property: Four Seasons Vilamoura
Address: Apartado 507, Vilamoura, Quarteira 8125-474, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Vilamoura
#2 Spa Hotel in Vilamoura
#3 Family Hotel in Vilamoura
#4 Romantic Hotel in Vilamoura
Price Range (Based on Average Rates): £
Hotel Class:4 star — Four Seasons Vilamoura 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Four Seasons Vilamoura Hotel Vilamoura
4 Seasons Vilamoura
Vilamoura Four Seasons
Four Seasons Vilamoura Portugal - Algarve

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