We stayed here for 2 nights after our trip from Bergen on the Hurtigruten 'ferry' and it was a very reasonable choice. The location is very central, close to the local bus stops, whilst buses to/from the ferry and airport stop right outside. To be fair, the centre of town is not large so other hotels aren't far. Go for a high, north-facing room if you can - we were on the 5th floor and would probably have got a good view of the Northern Lights if it hadn't been cloudy.
The (standard) room was quite large, clean, in good condition, and with a decent bathroom. The beds were comfortable although, as seems standard in many countries, the pillows were too soft for us. There was enough hanging space and clothes shelves for us, but then we were near the end of our trip and not much was still clean. As someone else said, the place does seem geared to one night stays.
Breakfast was OK, with a good deal of choice, although some of the hot items were lukewarm, and we also had a reasonably priced lunch. We decided against eating dinner there as the prices looked high, although there were quite a few in the dining room on Saturday evening. Constant free tea and coffe were a real bonus.
With friendly and mostly helpful staff, this was a reasonable place to stay, if a bit impersonal in its architecture/decor and general 'feel'. Nothing fabulous, but it did the job.