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Reviewed 27 September 2013

Booked this place in advance after reading all the great reviews and looking at the pictures. The resort itself is beautiful in the middle of the jungle. We booked the oriental room which is the cheapest room at the hotel (at 50$ per night). The room was tiny and not at all as nice as the other rooms seen in the pictures. There was mold on the bed sheet and every time we came back to the room we found that some small animal (perhaps a rodent or a small lizard) has done its business on our bed. There are also tons of mosquitos and very large ants everywhere... The restaurant is definately not world's top 50! The food was not tasty to ok but nothing more. Also the place is very isolated and there is a car ride service only twice a week. The car takes you to the whitesand beach and returns after just two hours to take you back. There is an option to rent a motorbike though for 250 baht per day. The service is good and the staff are nice, but when we came to take some dvds at only 9 pm ( since there is not much else to do at the evening around the area), the entire hotel was dark and there was no one at the reception or anywhere besides the security guy with his flashlight.
The nice things about this place are the setting, the spa treatments and the kayak that is free for the guests to use - but other then that everything was such a big disappointment and I was really looking forward to Koh Chang and this hotel. There are much nicer places to stay in Koh Chang - at better areas and less pricey. (50$ for what you get here is ALOT

  • Stayed: September 2013
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1  Thank Lior S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spateam, Guest Relations Manager at The Spa Resort Koh Chang, responded to this reviewResponded 1 October 2013

Dear Lior,

Warm greeting from The Spa Koh Chang Resort! Thank you very much for your comments. We are truly sorry and would love to apologize for anythings that might have not given you the most convenience during your stay. We will take your advice and improve what was considered as inconvenience. However, we do hope that you will come back and experience our goods.

Thank you again for your feed back, we appreciate that.

Sincerely yours,

Beer

Guest Relation

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Reviewed 17 September 2013

I enjoyed very much my recent stay at the spa resort ko chang. It was incredibly quiet and relaxing, and I loved the fantastic menu (lots and lots of healthy options, even if you are not partaking in any of the detox style diets). The accommodation was nice, and the yoga and meditation fantastic (Kaye is lovely, and I was the only one in the classes so felt very spoilt). Thanks Spa Ko Chang!

  • Stayed: September 2013, travelled solo
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Thank MissBojangle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spateam, Guest Relations Manager at The Spa Resort Koh Chang, responded to this reviewResponded 17 September 2013

Thank you very much for coming to our resort! You have been really kind to all our staff and flexible. We do hope you have a good memory towards our service. Have a nice day.

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Reviewed 7 September 2013

i've been to the spa resort at Koh Chang 3 times, and have done the 7 day and 3.5 day detox. The schedule is very full with supplements and fiber drinks and spa treatments which leaves very little time to rest and relax. This is a great place to go solo, i felt very safe and made friends immediately. This is not the best place for the first timer, as there is not a lot of instruction about fasting except what is written in the papers they give you. Best if you manage your fasting and reactions yourself. The juices are great and plentiful and i still lost 3 or more kgs.
the massages are wonderful and the staff in the restaurant are very attentive and work very hard to please. Be patient as english is a bit limited. i was a bit disappointed in the yoga, only once a day and the class lacked flow and was very beginner oriented.

Room Tip: the lower hill rooms and cottages are nicer than the oriental.
  • Stayed: December 2012, travelled solo
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1  Thank cindy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spateam, Owner at The Spa Resort Koh Chang, responded to this reviewResponded 18 September 2013

Dear Cindy

Hope you are doing well in Kenya

Thank you very much for your valuable review and comments for us.
We will take your comments into our work and work with our best to improve for our service.

Hope to see you again

Poon
Managing Director

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Reviewed 6 August 2013

I booked this hotel based on what I read on trip advisor. It was the best decision I made in a long time. The staff are really friendly and genuine, so I was able to relax completely for 8 days. The food was so delicious and healthy, even though I ate so much but I still came home with 6 lbs less :)
I only wish the pool is bigger, otherwise everything else was perfect.

Thank you !!

  • Stayed: July 2013, travelled solo
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Thank CT L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spateam, Guest Relations Manager at The Spa Resort Koh Chang, responded to this reviewResponded 13 September 2013

Dear Miss Lee,

Thank you very much for your nice comments. We had a good time serving you and having you in our resort as well. We hope to see you back again for your relaxing time.

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Reviewed 3 August 2013

Have had 6 wonderful days on this little pearl! Enjoyed 3,5 days fasting program which was really well organized and I felt I was in good and professional hands!
The food is super, the staff is really kind, pool and spa is great!
I really hope to come back one day!

  • Stayed: July 2013, travelled solo
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Thank Benedikte T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spateam, Guest Relations Manager at The Spa Resort Koh Chang, responded to this reviewResponded 17 September 2013

Dear Miss Benedikte,

Thank you very much for visiting us last time. Hope you rally enjoyed your stay and detox program and we are looking to welcome you for another cleanse :)

Have a good season.

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