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“Holiday resort”
Review of New Place Hotel

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New Place Hotel
Ranked #1 of 1 Hotels in Shirrell Heath
Southampton
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Holiday resort”
Reviewed 30 January 2014

Stayed with my boyfriend; was a nice evening.. Its in the middle of no where though? .. We arrived, reception were helpful..but we did get lost to our room; he pointed up in the wrong direction. Then when we finally found it; the room was very dusty; dust and leaves on the carpet and telephone!! - no hair dryer in the room either. Apart from that it was very modern and stylish.. Id stay here again :)

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chelannx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, General Manager at New Place Hotel, responded to this review, 11 February 2014
Dear Guest
Thank you for your review of De Vere Venue New Place, as a standard all of our rooms have hairdryers, I am sorry on this occasion this was not the case. I was pleased to note that you would return and I look forward to welcoming you back.
Kind regards
Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (306)
Date | Rating
  • Dutch first
  • English first
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English first
Southampton, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 January 2014

Our company had a pleasure to book 3 days training here. What can I say - The venue met all our expectations and on many occasions exceeded them. Comfortable spacious Conference Room, plenty of breakout space (it always seems to be an issue at other venues!), tasty snacks, homemade food with plenty to choose from. All members of staff were polite and friendly, nothing seemed to be too much trouble. We really felt well looked after.

Hotel is locaged in a beautiful stately home with lots of original features preserved, hotel grounds are ample and well maintained. The only little downfall is that location of the venue is a bit rural and tricky to get to if you do not have a car. Taxi fare from central Southampton was about £30 one way.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Irina_Sadarova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, General Manager at New Place Hotel, responded to this review, 30 January 2014
Dear Irina
Thank you so much for your comments regarding your training event. I am so pleased we met your expectations. May I suggest if we have the pleasure of welcoming you back that trains run from Southampton central and Southampton Parkway to Botley train station which is only 5 mins from New Place. Which may be a better option.
Kind regards
Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 January 2014

We stayed here on 23rd and 24th January 2014. Was made to feel very welcome right from checking into the hotel. Nice comfortable rooms. Spent some time in the Spa. All the members of staff we engaged with were very friendly and polite. Breakfast is plentiful, well prepared and excellent quality. The main house is full of character with the oak panelled walls and large stone fireplaces. We booked with one of the De vere deals so incredibly good value for money. Will definatley return.

Room Tip: All the rooms are away from the main house in a chalet style layout. From what we could see any woul...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, General Manager at New Place Hotel, responded to this review, 30 January 2014
Dear Guest
Thank you for your lovely review of your two day break at De Vere Venues New Place. Thank you so much for your recommendation it’s much appreciated I look forward to welcoming you back.
Kind regards
Mark
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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 January 2014

Firstly i would just like to say, if your thinking of booking this hotel, do it!
What and amazing experience. Me and my boyfriend booked this on a very very very cheap deal, £20 to be exact! For this amount of money we werent expecting a lot, but on arrival we were pleasantly suprise.
The reception staff were lovely, and very accomodating. Upon opening our room door we were very shocked. The room was spacious, and was very modern. We have stayed in some beautiful hotels before, and this was in the exact same leauge.
Being gym fanatics we went straight down to the leisure and spa facilities. The gym and pool were empty which was perfect for us.
We booked in for dinner at the hotel and I have to say, it was one of the best meals i have ever eaten. The choice was fantastic, and pricing not too bad either. The surroundings were super!
We felt that this hotel has so much to offer, and would gladly return.
Its a short distance to Southampton or Portsmouth shopping, so a great day out on the Saturday!
I just wanted to compliment the staff on how welcoming they were to us!!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EllieHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, General Manager at New Place Hotel, responded to this review, 30 January 2014
Dear Ellie
Thank you so much for your fantastic review and your recommendation. I am pleased you experienced a great deal and an experience to match. I look forward to welcoming you back to De Vere Venues New Place.
Kind regards
Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salisbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2014

We stayed here for 1 night, dinner, bed and breakfast as a treat. We were warmly welcomed at Reception, the room was clean and relaxing and felt like a little apartment with its external front door and windows looking out onto a grassy courtyard at the back. Swimming experience all the better for the roomy individual changing facilities with own space and shower. The three course meal in the oak panelled dining room was absolutely excellent. The food was cooked and presented absolutely beautifully - friendly staff - quirky history to the surroundings. Lovely breakfast - lots of choice, eat as much as you like, and very high quality, not a run-of-the-mill buffet. Check out is a leisurely 11am. Would recommend for a low-key, relaxing break, with pool and gym facilities, clean and well presented rooms, lovely setting and excellent food.

Room Tip: The rooms seem to be arranged around a labyrinth of quirky buildings; converted mews, 2 storey court...
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Stayed January 2014, travelled as a couple
Helpful?
Thank chrisbexboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, General Manager at New Place Hotel, responded to this review, 30 January 2014
Dear Guest
Thank you so much for your excellent review of New Place, I am so pleased that we looked after so well, and you enjoyed the food. We do pride ourselves on being quirky but hopefully in a good way.
I look forward to welcoming you back to De Vere Venues New Place.
Kind regards
Mark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bristol
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 January 2014

We stayed her on the fourth of feb, It was easy to find and very impressive on arrival, My only gripe would be the car park was dark when we arrived at 7pm and it was not sign posted clearly to show where reception was , so we walked around for a bit before someon pointed us in the right direction, maybe some lights on signs would work?, The room was lovely, bathroom was warm and inviting, we used the swimming poole sauna and Jacuzzi and it was good, the temperature was just right, We ate in the bar rathe that then restaurant although it did feel a bit uncomfortable as jno one else was, The bar was a little pricey but the food was cooked really well and tasted great, The breakfast in the morning was lovely along with the setting , we didn't stay long enough to explore the grounds but will deffinately return in the summer months, The gentleman on reception who checked us in was great and very helpful. the staff that checked us out on the sunday morning looked lik they had been up all night clubbing their unifroms were dishevelled and they didn't look like they had brushed their hair, Such a contrast from the night before!!

Room Tip: they are in little stable block style , room 17 is a good location
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melanie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, General Manager at New Place Hotel, responded to this review, 30 January 2014
Dear Guest
Thank you for your constructive feedback, I am pleased you enjoyed your stay, here at De Vere Venues New Place. I hope we can welcome you back in the near future, so that you may view the positive steps we have taken in light of your feedback.
Kind regards
Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 13 January 2014

We booked one night stay in beginning January and I must say we were really impressed.
The room was clean newly decorated and spacious. The wifi worked really well, as well as everything else in the room.
The sauna, swimming pool and Jacuzzi is a must.
We had a lunch in main building, in the bar and the food was delicious! The building is so beautiful. For the dinner we booked a room service, the meal was very tasty and inexpensive.
Breakfast is self service, cooked hot and fresh including continental selection.
Staff very friendly and polite.
I would not hesitate to stay there again.

Room Tip: Some rooms have bath with shower and some shower only, these with bath seem to be bigger
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klaudia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, General Manager at New Place Hotel, responded to this review, 11 February 2014
Dear Guest
Thank you for your lovely review, I look forward to welcoming you back to De Vere Venues New Place.
Kind regards
Mark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Place Hotel

Property: New Place Hotel
Address: New Place , Shirrell Heath, Shirrell Heath SO32 2JY, England (Formerly De Vere New Place)
Region: United Kingdom > England > Hampshire > Shirrell Heath
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Shirrell Heath
Price Range (Based on Average Rates): £
Hotel Class:4 star — New Place Hotel 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
De Vere Venues New Place Hotel Shirrell Heath
New Place Southampton
New Place Hotel Southampton
New Place Hotel Shirrell Heath, Hampshire

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