The Barbarossa is a decent hotel where Turkish hotels are considered. All the hotels in Kizkalesi seem to have an inflated version of themselves when it comes to the 5 Star hotel rating. Maybe they grade themselves on a curve only with the other Kizkalesi hotels? I dunno, but Barbarossa nor any other hotel in “Kiz-Town” are the 5-4 star ratings that most their signs suggests. Normally when we visit Kiz-town I stay in a hotel that I’ve grown fond of. But this trip I was forced to stay in the Barbarossa for lack of vacancy at our usual spot. The Barbarossa is friends with many travel agency’s or owns contracts with them, therefore a lot of people I know have stayed there through package deal accommodations, whom said it was good or the best, but I can only think they came up with this assessment due to their lack of venturing to stay anywhere else within the city to compare. First off, parking is always difficult in Kiz-town. While checking in, we discovered that we had reservations made, but they did not submit it in the system due to a technicality that they did not receive a faxed copy of the reservation! So we were subjected to many a fierce clicking (the traditional noise Turks make when they disagree, or are upset at someone/something) and scolding in broken English by the receptionist. Then we had to wait 20mins for them to move rooms around to accommodate our previous reservation. Meanwhile our children are restless and the grandparents are tired wanting to relax in their rooms, not wait in a lobby. During this time a supervisor arrives on the scene and apologizes for the mistake and the receptionist’s attitude saying it’s a training issue on their part and no fax was ever needed. Furthermore I paid attention to what rooms and keys they gave us. One was a family suite and the other a queen size bed room. I promptly picked up our luggage to deliver to our rooms, when the Doorman refused to allow me to carry it. Accepting his services I patiently followed him while he took us to the wrong room. (Which I told him it was the wrong room and we need to switch with the grandparents). Not listening Or not even using common scene that he dropped a five person family off to share a room with one queen bed, he left me in a room that was not even ready and had maids still cleaning. Meanwhile he leads our elderly grandparents up three flights of stairs to our family room. The grandparents get confused thinking the room and extra space is theirs and they are much enjoying it and start to unpack! Going upstairs I correct the mistake myself and start moving the luggage to their proper rooms. While moving the last piece of luggage the Doorman shows back up seeing me carrying luggage again and takes it from me to carry. He then delivers it with me to my room, and realizes his mistake but does not offer any apology, but stands waiting for a tip; which I still pay him to get him to leave. During this time the grandparents have walked back down the stairs to their room which is now smaller and mediocre in compare to the family suite, so they are slightly disappointed not to mention winded and take a nap for the rest of the evening missing time with the family. The rest of the stay was fairy nice. The pool is enjoyable but it was other Turkish families whom were guests staying there with their friendly attitude that made it so. We ate in the covered court yard, but it took a lengthy time to receive our drinks while we say waiting in the heat and even longer to receive the food. But the food itself turned out good. The Barbarossa’s dinner buffet is good and comparable with many other buffets at the surrounding hotels. One great feature is the Barbarossa’s beach front where they have designated lawn chairs and umbrellas just for their guests. All the beach hotels have this but an employee was on the beach keeping track of the chairs and which were still being utilized or empty, therefore he was able to single out front row chairs to designate us to sit at. Barbarossa also has WIFI, but in our family suite the WIFI only worked in the living room area, not the bedroom. So as I said the stay was OK, but when compared to other hotels in Kizkalesi my experience was not as good. The Barbarossa is more expensive and the rooms actually smaller than the other hotel –which is even closer to the beach.
- Official Description (provided by the hotel):
- It may have been a whim of the owner, or simply the perennial inspiration of the yachts, fishing boats and gulets drifting past, but the nautical theme of the Hotel Barbarossa is undoubtedly appropriate. Hotel Barbarossa commands lovely views of the Mediterranean inlet that washes the length of the peninsula and carries its myriad fleet of vessels down to the harbour of Kas itself. Barbarossa's pride is its seawater swimming pool, which is set into its surrounding promenade in such a way as to make you feel as though you could swim straight into the Mediterranean. ... more less
- Reservation Options:
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- Also Known As:
- Barbarossa Club & Hotel KIzkalesi, Turkey - Mersin (Icel)