No airconditioning. 20min wait for two drinks at the bar because we were ignored by barman. Room full of spiders and bugs. Attitude from the receptionist upon checking out when queried a bill we were given. The room was filthy. Coffee at breakfast hard to obtain. No milk for the cereal. Horrible uncomfortable beds/pillows. Maybe got 8 hours sleep in total across two nights. Family wedding was spoiled because those staying at the hotel had no sleep either night due to noise/horrible beds/stifling heat. Have emailed the hotel, complaint not even acknowledged yet. Will NEVER stay here again. Will point out that the food was exceptional.
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- Also Known As:
- Mercure Tunbridge Wells Hotel Pembury
- Ramada Hotel Tunbridge Wells
- Ramada Royal Tunbridge Wells
- Royal Tunbridge Wells Ramada
- Mercure Tunbridge Wells Royal Tunbridge Wells/Pembury