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“Top Ambiente” 5 of 5 bubbles
Review of Falkensteiner Hotel Schladming

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Falkensteiner Hotel Schladming
Ranked #6 of 34 Hotels in Schladming
Certificate of Excellence
Graz, Austria
Level Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Top Ambiente”
5 of 5 bubbles Reviewed 30 June 2013

We stayed 2 nights in the Falkensteiner Hotel Schladming. The ambiance was a perfect mix: modern elements with traditional wooden charm made us feel at home right from the beginning. The check in was efficient and friendly; room was spacious and luxurious. Big flat screen TV, walk in shower, separate toilet room, ample storage facilities. Bed was very comfortable. Room had own balcony with privacy.
Also the restaurant was very stylish, food was excellent. Breakfast buffet was 5 star. My highlight was the variety of Austrian desserts for dinner - yummy! The convention center is right next door with easy access if there for a conference.
Location is within walking distance to the Ski Gondola (shuttle also available) and walking distance to "downtown" area. A Spar supermarket is right across the corner if there is a need for shopping. Hotel is not far from the main street - I had a room facing towards the street but did not hear any noise at all - closed and/or open windows.
Spa facilities are a must after a day hiking or skiing - indoor / outdoor pool, variety of saunas, hot outside whirlpool - you won't find that size of outside whirl pool somewhere else. Bravo! We'll be back.

Room Tip: try to ask for a room to the back side (North) not facing the conference center.
See more room tips
  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FrankS7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia v, Manager at Falkensteiner Hotel Schladming, responded to this review, 1 July 2013
Google Translation
Lieber Frank S7,

yippieh - sooo schön, dass Sie wiederkommen werden!! Wir freuen uns auf Sie....und der Whirlpool im Außenbereich ebenfalls.

Herzlichen Dank für Ihre Bewertung auf Tripadvisor und dass Sie sich die Zeit genommen haben Ihren Aufenthalt für interessierte Leser/innen aufzugreifen und uns zu empfehlen. Wenn Sie einmal wieder das Bedürfnis verspüren ein paar ganz erholsame Tage in den Bergen zu verbringen, wir würden uns freuen, Sie bei uns wieder aufs Herzlichste willkommen zu heißen, ganz gleich ob im Sommer, oder im Winter....:-)...., auf bald!
FALKENSTEINER HOTEL SCHLADMING

Julia v. Deines | Gastgeber | 1. Juli 2013
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230 reviews from our community

Traveller rating
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    22
    4
    0
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
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English first
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 6 April 2013

We enjoyed our stay in this hotel very much. For a new hotel the whole staff was absolutely perfect. They have also very nice wellnes and spa area. I can recomend this hotel for everybody.
I will come next year with my family for sure. It takes only 3 hours and something to drive to this hotel from Bratislava.

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Luro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia v, Manager at Falkensteiner Hotel Schladming, responded to this review, 7 April 2013
Google Translation
Lieber Luro1,

yippieh - vielen herzlichen Dank für Ihre Rückmeldung! Wir freuen uns schon soooo sehr auf unser Wiedersehen mit Ihrer Familie im kommenden Jahr. Bis dahin ist uns Ihre Bewertung Ansporn weiter an unserer Qualität zu arbeiten und Sie mit neuen Details zu überraschen! Auf bald...
Wenn Sie auch im Sommer mal einen Urlaub in den Bergen verbringen möchten bei Mountain GoKart Rennen, oder Besuch der längsten Seilfluganlage (Flying Fox) in den Alpen - Sie sind jederzeit wieder aufs Herzlichste willkommen!
FALKENSTEINER HOTEL SCHLADMING

Julia v. Deines | Gastgeberin | 7. April 2013
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
95 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 1 April 2013 via mobile

Excellent new hotel, very well-placed for the slopes, all part of the redevelopment done ahead of the FIS World Cup in February this year.

Rooms well-proportioned and clean, lovely restaurant too (which was happy to accommodate a vegetarian diner when not catered for on the menu). Only downside was that some of the staff seemed a little disinterested, although possible this was teething problems as the hotel has only been open a few months...

That said, I would certainly go back - and the skiing is great too if that sways your view!

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jdingley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia v, Manager at Falkensteiner Hotel Schladming, responded to this review, 7 April 2013
Dear jdingley,

thank you very much for your feedback - we appriciate it very much. You help to improve our skills and quality constantly and we will definitly do so. THANK YOU for being with us - we are looking forward to welcoming you again - you are moste welcome!
FALKENSTEINER HOTEL SCHLADMING

Julia v. Deines | Gastgeberin | 7. April 2013
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Level Contributor
3 reviews
5 of 5 bubbles Reviewed 28 March 2013 via mobile

This hotel has some great architecture inside and also the exterior looks like it has a lot of hard work in it. Service and food are all on the highest level and the prices are worth it.

PS: they have great pens

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bobomir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia v, Manager at Falkensteiner Hotel Schladming, responded to this review, 30 March 2013
Google Translation
Lieber Bobmir,

yippieh - vielen lieben Dank Ihnen für positive Bewertung auf Tripadvisor! Wie schön, dass Ihnen die Architektur, der Service und das Angebot gut gefallen hat.

Kommen Sie doch auch im Sommer wieder, zum Almrausch im Juni, oder im Bergsommer zum Gipfel-Sturm mit steirischer Jause...:-), Sie sind herzlichst willkommen! Auf bald....
FALKENSTEINER HOTEL SCHLADMING

Julia v. Deines | Gastgeberin | 30.03.2013
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ballina co mayo
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 February 2013

Just spent 3 nights last week in this hotel. It only opened last December and it was a real treat. I really enjoyed the whole package from the breakfast to the pool and spa. It's a quality finish with most use of timber. The location is perfect and they have a great ski change room with heated floors etc. the food was top class and the staff friendly. The only negative experience was the bar service was very slow. However this is only a small criticism as all staff were we're very prompt. I would highly recommend this hotel

  • Stayed February 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank neil_connolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia v, Manager at Falkensteiner Hotel Schladming, responded to this review, 27 February 2013
Google Translation
Lieber Neil-Connolly,

herzlichen Dank für Ihre Rückmeldung und Ihre vorgenommene Bewertung! Wir freuen uns sehr darüber! In Bezug auf Bar werde ich gleich noch mit unserem Restaurantleiter sprechen - auch hier herzlichen Dank für Ihren Hinweis! Wir verstehen sie als "Liebeserklärung" an das Hotel, da Sie daran interessiert sind Abläufe zu verbessen und uns zu optimieren.

Hoffentlich dürfen wir Sie bald einmal wieder bei uns begrüßen - wir würden uns außerordentlich darüber freuen!
FALKENSTEINER HOTEL SCHLADMING

Julia v. Deines | Gastgeberin | 27. Februar 2013
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Budapest, Hungary
Level Contributor
185 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed 2 February 2013

Schladming is just 5-6 hrs drive from Budapest so it`s a very good destination with small kids.
They have free parking outside and enough parking space.
Building is nice recently opened hotel newed almost completely.
Receptionists are a bit forced friendly at arrival but still nice, she almost forgot the wellcome drink.
They have a nice closed big fireplace in the lobby but if you see from the smoking room area all the smoke is coming out, some lining is missing from there.
Restaurant is very nice, tables are always set very nicely.
Quality of food is excellent but selection is a bit short.
Wine selection could be wider - enriched with some international - but was still fine for a week.
Menues are correct and enough.
Waiters were nice and helpful.
Child seat is small - our 2 years old boy cannot use it. The child seat table part is fixed so if the baby is not small enough you can`t put his legs into.
All the hotel, and room was clean. Maids were helpful and very nice, but sometiimes would be practical to clean the whole room e.g. under the heater, as our child put some toys there we had to remove and find out how dusty is was.
Room: our room was a suite. View is all right. Huge balcony, really good, we could store some jogurt etc to our child outside no need fridge :) Decoration is traditional and roustic, but be very carefull! All the wood maden furniture are UNFINISHED AND RUGGED! This can cause - and it caused to us - accidents. My husband had a hugestring one day under his nail, and the other day my tights was destroyed by the furniture.
Heating system is very good never felt cold.
They should put more lights e.g. into the middle of the ceiling, this was one of the worse that there was not enough lights.
Also they have not enough hooks e.g. in the toillet and bathroom they have zero.
Bed is comfortable, bedlinen is fresh, towels are soooo new that they are full of tow.
They gave us a nice baby bed but forgot the changing table.
About Schladming, the town: very small, friendly and nice, but if you are planning to buy something nice to youself just forget it, they have not too many shops and those they have isn`t very brandy. They have very limited time in opening hours something like from 9 am to 12 am and then from 3 pm to 6 pm. After 6 o`clock the whole place is dead. Some little bar in the middle of this small town is opened for drink.
Also now they are preparing for the ski champion, so half of town has hard access and you can hear the constant noise of machines even in the hotel.
Hotel is not far from this little towncenter, but to walk there is not very nice as the Salzburg semi-motorway is going through the place just right on the way to town, it is very smoky and unpleasant walk.
Spar is also close just like the skilift.
Skiing: nice in Schladming but little bit overpriced. Compared to other skipasses (France, Italy, Austria other area) it is expensive. They have a very nice shop with elevator and excalator, good quality of ski products, professional service for rent (intersport).
Hotel`s SPA and wellness area: very nice, huge, but few things as contra: swimming pool water temperature is OK once you are in but if you go out it became too cold. They have nothing special treatment such as Kneipp or other thing, no free drinks e.g. tea or water in the area or apple. Treatments are fine but same person is doing the pedicure, manicure, massage, peeling everything which is a bit weird. I made appointment for a pedicure, peeling and massage, one after the other, so the girl tried to cut off some time from the treatment saying that my feets had a massage already in the massage, that`s why she did not do extra massage when the pedicure was made - even if the treatment was included foot massage in pedicure.
Pedicure was also a bad experience to me as she cut my feet and then it made me difficult in skiing. So, just think twice before you make a decisioin in pedicur.
Finally the price, it is overpriced if we compare that a year ago we spent for same amount a week in a 5* hotel in Austria, Kitzbuhel.
Assuming everything this is really a four star hotel, but as a four star is nice to stay there for a week and enjoy it. We`d recommend it with good heart.

  • Stayed January 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HappiestMother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia v, Manager at Falkensteiner Hotel Schladming, responded to this review, 23 February 2013
Dear "Happiest Mother",

thank you so much for your detailed appraisal of you stay in our hotel. We appreciate it very much. Today we can say that we have changed a lot of things which you have asked:

=> Now we are offering tea, water and fresh fruits in the spa area.
=> We have different employees in our spa area, who specialized in their domain and we will not longer combine different massages.
=> The fireplace is completely closed and their will be now longer smoke coming out.
=> We have also ordered new hooks for the roooms, which will be installed in the next days.

Thank you very much for taken your time in providing us this feedback. Thank YOU!!! If you feel ready for a holiday you are most welcome, during winter also during summer time, hopefully see you and your family soon...

Best regards out of Austria

Julia v. Deines | Resident Manager | February 23rd 2013
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bratislava, Slovakia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 27 January 2013

I totally loved the hotel and provided services, excellent breakfast and gourmet dinner (included), a beautiful room, huge spa area with saunas, relaxing room, kneipe, outdoor pool, lovely stuff. I definitely come back again. Highly recommended.

  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martina0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia v, Manager at Falkensteiner Hotel Schladming, responded to this review, 23 February 2013
Dear Martina,

thank you very much for your feedback on Tripadvisor. We are very glad about it and will forward it to our team. THANK YOU!

If you feel the need for having a relaxing time in the snowy mountains, also during alpine rose in spring you are very welcome - just let us know... :-), hopefully meeting you again soon.
FALKENSTEINER HOTEL SCHLADMING

Julia v. Deines | Gastgeberin | February 23rd 2013
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Falkensteiner Hotel Schladming

Property: Falkensteiner Hotel Schladming
Address: Europaplatz 613, Schladming 8970, Austria
Region: Austria > Styria > Schladming
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 34 Hotels in Schladming
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Falkensteiner Hotel Schladming 4.5*
Number of rooms: 130
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