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“Colonna room rental”
Review of Hotel Colonna

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Hotel Colonna
Ranked #5 of 14 Hotels in Frascati
Certificate of Excellence
Christmas Island, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Colonna room rental”
Reviewed 16 April 2013

Hotel was full and i was put in a room in a nearby building.
The 3-bed room was huge and the double bed enormous.
The decor is elegant both in bedroom and shower but there was no phone... not a problem as everyone has a cell phone nowadays.
The clean towels were however more like white sandpaper and every.morning the shop under the room banged and clattered at 05:30.
Not the usual standard of Colonna!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank matt o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Colonna, Direttore at Hotel Colonna, responded to this review, 27 April 2013
Dear Guest,

We have read your comment with much interest, even though we disagree on some issues that you reported.

Originally you had a confirmed reservation at the Hotel Colonna. After that, you decided to cancel your original booking with us, and made a second reservation (for the same period) at the Colonna Room Rental, a facility that is located in the vicinity of our hotel, with which we sometimes collaborate.

Unlike the Hotel Colonna, the Colonna Room Rental is not an thee-star hotel, but a room rental. It does not have all services that our hotel provides, and, because of that, it has in general lower rates than our hotel.

We are very sorry for the inconvenience that you had. We really hope to be able to remedy in the future. We are looking forward to having you again as our guest, and we really hope to meet all your needs.

Best Regards.

The Management
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257 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Torquay, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2013

This Hotel is situated in the centre of Frascati, the most beautiful town of Roman Castles, near Rome and Castel Gandolfo, Pope's holiday residence. Our room was wide, clean and tidy. Services and assistance were good and punctual. Prices were right. We will come back in this hotel: the location was so fine!

Room Tip: room 114 was wide and brightful
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roberto's T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the netherlands
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 March 2013

The Colonna appears to be a family-run business located in the center of Frascati, next to the plaza of the church. This means very easy access to restaurants, ice cream parlors (don't miss those!!) and local shops. It also means interesting navigation through rather narrow roads to reach it by car. Parking done by the hotel staff, worked perfectly well. One should probably inform the hotel in time if arriving by car since parking might be limited.

The hotel itself is very pretty inside, hallway and guest rooms beautifully decorated. Guest room was more on the small size, but fully sufficient, bed large and comfortable. Silent room, no noise. Wifi in room worked OK, sometimes a little slow. Bathroom included bidet, shower inside bathtub. Shower could have worked better, water pressure was a bit low.

Breakfast Italien style with selection of mainly sweet pastries and cereals, no hearty or hot food. Excellent coffee.

Very friendly and helpful staff with good English. A place to return to.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank germaniris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
108 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 9 March 2013

Overall a central, comfortable hotel in a traditional style. Rooms are in good shape and staff is very friendly. Would return if in Frascati.

Location: right in the center of Frascati abt 5-10 min walk from the train station (although coming from the station you have to claim some steep steps).

Rooms: fairly roomy rooms in a classical style. Nice, traditional bathroom, quite spacious. Rooms have Wifi and a safe. Very comfortable all in all.

Service: Nice breakfast, helpful staff, WIFI

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wolrdwide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea County, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 February 2013 via mobile

We booked six rooms here for the six nations rugby Wales v Italy , sent two e mails to the hotel requesting luggage collection from the station, they didn't bother responding. Rooms were just adequate. Our room was not cleaned for two days, no towels changed even though we were out all day and most of the evenings,hotel could not explain why just that the staff did not understand !! We have stayed at this hotel on four previous times and its gone downhill in our opinion.Get your act together Colonna. Tony Hinds.

Stayed February 2013, travelled with friends
Helpful?
3 Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Colonna, Direttore at Hotel Colonna, responded to this review, 27 April 2013
La Direzione

Dear Mr. Hinds,
We are very sorry for the inconvenience that you had during your stay with us. However, please allow me to explain what we think happened, and what we think is the reasons of your discomfort.
With reference to your shuttle reservation for your luggage transportation , as communicated by e-mail, we were waiting for the precise time of your arrival at the station, in order to proceed with sending the shuttle. Since we have not received any further communication on this matter, we could not know when to send the shuttle.
The complete cleaning of all rooms (like in all three stars hotels) is carried out by our staff from 07:00am to 1:00-2:00pm. If the guest wishes not to be disturbed during this time, the cleaning ladies provide any guest’'s needs (eg. towels, etc.), and the complete cleaning of the room is postponed to the next day. This can happen, for example, because of a desire of «privacy» of the guest, or (as in your case) if the guest retires very late at night, preferring to rest until the afternoon. In this latter case, the cleaning of the room cannot be carried out. However, our reception staff is available 24 hours a day for all cases of urgency, and we regret very much that we were not informed promptly about the discomfort you had, in which case we would have done everything, as far as possible, to solve your problems.
We apologize again for the inconvenience, and for any other possible misunderstanding that there may have been. We hope to be able to remedy on a future occasion, and be able to meet all your needs.
Best Regards.
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leiden, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2013

Hotel Colonna is my favorite location whenever I am in Frascati. Rooms are clean and big and the price is small compared to other hotels around. It's located right in the center of Frascati with plenty of excellent restaurants nearby.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank g_plank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 November 2012

I booked this hotel two months in advance using booking.com. When I arrived they claimed they knew nothing about my booking although I had the reference number and all the details. After checking on the website they found it but were fully booked, as were all the other hotels in town. In the end I was put in a kind of overflow room of another hotel that was also fully booked. The staff didn't seem too bothered. I asked to speak to the manager on several different occasions and even afterwards by phone. The guy at reception gave me the same story about why she was unavailable every time, which some how seemed implausible. He also claimed that it was somehow the fault of booking.com because they hadn't received a fax from them but booking.com confirmed that it was the hotels error. They were pretty unapologetic. It ruined my trip. Obviously I can't comment on the hotel itself as I never managed to stay there but I doubt I would attempt to book it again unless I had confirmation written in blood!

  • Stayed November 2012, travelled with friends
    • Service
Helpful?
2 Thank JonB40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Colonna

Property: Hotel Colonna
Address: Piazza del Gesu' 12, 00044 Frascati, Italy
Region: Italy > Lazio > Province of Rome > Frascati
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Frascati
#2 Business Hotel in Frascati
#2 Family Hotel in Frascati
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Colonna 3*
Number of rooms: 20
Official Description (provided by the hotel):
Far only two steps from San Pietro Cathedral in Frascati, the Hotel Colonna faces Piazza del Gesù, wherestands the homonymous church of the 7th Century characterized by a wonderful front, a Carlo Fontana’s project.Breakfast is served in a polished room with original frescoes representing the beautiful facades of tuscolanas villas.Hotel Colonna offers advanced services and it answers carefulnessy to tourists and working people. ... more   less 
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Also Known As:
Colonna Hotel Frascati
Hotel Colonna Frascati, Italy - Rome

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