We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not for family & poor quality of restaurant”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Radisson Blu Balmoral Hotel, Spa
Ranked #1 of 14 Hotels in Spa
Certificate of Excellence
Reviewed 1 June 2014

Very disapointed by the food,wine price are crazyly expensive. This is not an hotel for famlily with children who can not access to the swimming pool before 9.00pm !!! I do not recommand this hotel and restaurant at all

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
1  Thank Eric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jochem_Schut, Directeur général at Radisson Blu Balmoral Hotel, Spa, responded to this reviewResponded 3 June 2014

Dear Eric,

On behalf of the entire team, I do apologize for not having met your expectations during your stay.

Families are more than welcome at Radisson Blu Balmoral, however in the Balmoral Wellness Center we need to keep the quietness during treatments of our guests. We communicate the opening hours for kids in advance to avoid disappointment.

We are always looking to improve our services, so if you have additional suggestions please don’t hesitate to contact me directly.

Jochem Schut
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,344)
Traveller rating
Traveller type
Time of year
Language

205 - 211 of 1,344 reviews

Reviewed 30 May 2014

The offerings of this hotel is not geared for families with kids. We chose the rate that included dinner only to find out when checking out that it only included the dinner of adults and we had to pay for kids on top. We were given a room without a view and without a balcony. Upon our arrival, we found out that kids were not allowed to use the swimming pool between 10:00 and 18:00. The receptionist told us that apparently other families also found out the same way and they, also, were unhappy like us. In the end we ended up going to the Thermae down the road which made our stay in this hotel pointless.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Sevil O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jochem_Schut, Directeur général at Radisson Blu Balmoral Hotel, Spa, responded to this reviewResponded 3 June 2014

Dear Client,

On behalf of the entire Radisson Blu Balmoral Team, I do apologize for not having offered to you a memorable stay.
The Balmoral Wellness Center aimed to deliver quietness during treatments and we communicate the opening hours for kids in advance to avoid disappointments.
Should you have suggestions to improve our services, I'll be glad to discuss it further with you.

Jochem Schut - General Manager
jochem.schut@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

To be recommended for leisure, business, golf, or any type of activities in this region (Spa - Francorchamp) .. Everything, services, rooms, restaurants) are of excellent quality. Very good location and excellent staff.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Michel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jochem_Schut, Directeur général at Radisson Blu Balmoral Hotel, Spa, responded to this reviewResponded 27 May 2014

Dear Michel,

Thank you for your great feedback on your recent stay at the Radisson Blu Balmoral.
Hope to welcome you again for your future trip to Spa.

Jochem Schut
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

This is a friendly environment in which to relax or work. The staff are helpful and will accommodate your personal preferences. My room was clean and fresh. It looked out on to the garden which gave the room an endless feel Dust would have to ask permission to enter the establishment. The room was well laid out. Tea and coffee add a finishing touch.
The restaurant is small but its all about quality not quantity. It is a very intimate setting. Your every desire is there on a plate. The food will tease and caress your taste buds. For the wine buffs amongst you there is an extensive wine cellar for your persual

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HelenS7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jochem_Schut, Directeur général at Radisson Blu Balmoral Hotel, Spa, responded to this reviewResponded 27 May 2014

Dear Helen,

We appreciate you taking the time to share your enthousiasm about our staff, cleanliness of the room and quality of our restaurant ' Entre Terre & Mer ".
Please let me know while organizing your next trip to Spa so I can put a personnal attention on your booking.

Jochem Schut
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

It was a nice and friendly hotel, and the location was good. The spa-area though, was quite small and did not really have many options. The WiFi connection was perfect, excellent breakfast, and the room was good. I could easily recommend this hotel to others.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Per Arne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jochem_Schut, Directeur général at Radisson Blu Balmoral Hotel, Spa, responded to this reviewResponded 14 May 2014

Dear Per Arne,

Thank you for your positive comment concerning your recent trip.
In order to improve our Balmoral Wellness Center, could you send me your suggestions ?

Jochem Schut - General Manager
0032/87 77 21 41 - jochem.schut@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

The hotel is extremely friendly, with a good location just on the outskirts of Spa. An excellent choice of food for breakfast. The hotel offered our group everything we needed for our weekend cycling trip to the Arndennes, including a private area for dining.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Trevor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jochem_Schut, Directeur général at Radisson Blu Balmoral Hotel, Spa, responded to this reviewResponded 14 May 2014

Dear Trevor,

Thank you for sharing your experience with us.
As an organizer, I appreciate to read your group needs have been arranged to get the most of your Ardennes cycling trip.
We will be happy to welcome you again while organizing another trip in Spa.

Jochem Schut
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

The service staff was really nice and helpful and the rooms modern and comfortable. The toilet is separated from the bathroom which is thoughtful. Should I be around Spa again I will repeat my stay in this hotel and should it be a private trip also use the spa offers.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Anabela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jochem_Schut, Directeur général at Radisson Blu Balmoral Hotel, Spa, responded to this reviewResponded 6 May 2014

Dear Anabela,

Thank you for your fantastic score related to your stay at the Radisson Blu Balmoral Hotel in Spa.

Kindly let me know when you are planning to visit us again and I will make sure that exceed your expectations once again!

Warmest regards,

Jochem Schut - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Spa
1.1 mi away
Radisson Blu Palace Hotel, Spa
0.1 mi away
Silva Hotel Spa - Balmoral
6.3 mi away
Hotel Verviers Van der Valk
Show Prices
Show Prices
Show Prices
1.3 mi away
La Villa des Fleurs
3.5 mi away
Manoir de Lebioles
17.0 mi away
Les Comtes de Mean
Les Comtes de Mean
#3 of 19 in Liege
989 reviews
Show Prices
Show Prices
Show Prices

Been to Radisson Blu Balmoral Hotel, Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Balmoral Hotel, Spa

Address: Avenue Leopold II 40, Spa 4900, Belgium (Formerly Radisson SAS)
Phone Number:
Region: Belgium > Wallonia > The Ardennes > Liege Province > Spa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Spa
#2 Romantic Hotel in Spa
Price Range: £92 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Balmoral Hotel, Spa 4*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, TripOnline SA, Expedia, Hotels.com, HotelsClick, Ebookers, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Radisson Blu Balmoral Hotel, Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Spa
Spa Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing