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“Suffers from a lack of competition in the town.”

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Best Western Palads Hotel
Ranked #2 of 4 Hotels in Viborg
Reviewed 19 September 2013

We stayed here for 4 nights whilst moving house; using the hotel the bare minimum.
We did not appreciate the fact that the hotel was spread out over 4 blocks on the other side of the road from the original building until we arrived. The walk to breakfast, very pleasant in summer, must not be so on a rainy winter’s morning, even though it is not far (30m).
We were in block B, in hindsight I would have asked for another. The facilities in the large room were very good, they can be used as apartments: 2 burner hob, fridge, kettle, coffee maker, sink, 2 decent chairs, a chesterfield sofa; and a good-sized double bed. The shower room had a good and large shower, a whirlpool bath and a sauna. Upon entering the room my husband put a finger through the dust on the alarm clock, otherwise it was relatively clean. Fast internet access was available by cable. One had free access to the town’s swimming pool and there was access to a fitness centre. There was free private parking.
We had 4 nights’ disturbed sleep – Friday night the revellers were out until 02.00, Saturday night they were out all night –we were awake from 02.00 to 04.00 with constant shouting and talking. On Sunday we thought, “Work tomorrow so a quiet night’s sleep” WRONG – it turned out that the road block B faces, called Dumpen, is the access to St Mathias Centeret (the biggest shopping precinct in Viborg), and delivery lorries began arriving from 05.00 for the next two mornings…much noise from engines and reversing beepers. As it was so hot, block B being south facing, we had to keep the windows open, if air conditioning had been available we should have been able to shut out some of the noise.
Breakfast did not live up to expectations. The first day we arrived at 08.00 (breakfast being from 07.00 to 11.00) to find that no hot food at all. The choice of bread, meats and cheese was okay. Two good things about breakfast – a kettle to boil water for tea bags, and a toaster to make your own. The waiter on duty seemed to amble round whilst actually doing nothing; one of the jams was empty and he stood looking at it, without doing anything, another time he shook the crumbs off the cloth napkin (designed for folks to use whilst cutting to prevent accidental contact with the bread), then promptly laid the bread loaf back on top of them all again.
I ate honey each morning, the sachets had obviously been there a while as the honey had solidified into one end. The stem vases were devoid of water on the second morning, and the chairs were sturdy but needed re-upholstering. One had the impression that the hotel staff felt that they did not have to try too hard; there is only one other hotel in Viborg, the Golf near the lake – also a Best Western.

Room Tip: Stay away from block B in summer and at weekends!
  • Stayed: August 2013, travelled as a couple
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Thank Carol I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palads, Manager at Best Western Palads Hotel, responded to this reviewResponded 20 September 2013

Thank you for your review. I am sorry that there was party in town. We have installed special window glas that very effetely stops the noise if the windows are closed. If you had told us about your problem we would have given you a room in a quiet part of the hotel. We try to improve our breakfast as much as possible. So I am gratefully to your comment. I shall use your information to improve. We really try hard to do the utmost for our guests

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Reviews (155)
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42 - 48 of 156 reviews

Reviewed 4 July 2013

This is an amaizing best western hotel right in the center of Viborg. You can reach the main cathedral and all main place in the center by walking. My room was very huge with a sauna and jacusee. And also with a small kitchen :-)

  • Stayed: June 2013, travelled solo
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Thank marooned2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palads, Manager at Best Western Palads Hotel, responded to this reviewResponded 28 August 2013

I am glad that you enjoyed our room and the small kitchen. If you com bach and want a room with a real kitchen we also have that.

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Reviewed 26 June 2013

Myself and my group were provided with rooms at 3.00 am one crazy night when our existing hotel let us down. We woke up and found Viborg, a quaint town but shuts half day on Saturday.

The rooms are great as the last comments suggest, but make sure you get to breakfast early as what little is on offer will soon be gone.

Everything else about the hotel impressed me including the free mini bar. Right in the centre of town nothing is far away. I also forgot to take a copy of my invoice which my company needs and they have been very helpful in providing me with a copy since my return home.

Overall a very good experience.

Room Tip: Get to breakfast early as there isn't much on offer and if you are late then there may be very l...
  • Stayed: June 2013, travelled on business
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Thank Boab64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palads, Direktør at Best Western Palads Hotel, responded to this reviewResponded 27 August 2013

Hello
I am glad that you found us in the middel of the night. We are always open.
I am sorry that you felt that breakfast is only very early. Actually we do have breakfast for quite long time. Therefore we try to keep all the food fres. That means that we fill up the buffet table all the time and as long as there are guests.

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Reviewed 1 June 2013 via mobile

This hotel is located in my hometown, so it was a bit weird to sleep less than a kilometer from your own bed. But we had a gift with a stay here. We had an apartment just across the street from the hotel, it had at little kitchen, and a rather large livingroom. The bedroom was very nice too, and from this room there were acces to a large bathroom, with spa, sauna and large shower. We had room 382. The room was spotless and you felt really at home here. The breakfast was good with all the things you can expect. The location is really good if you want to explore the center of viborg. Close to everything.

  • Stayed: May 2013
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Thank Bastianmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palads, General Manager at Best Western Palads Hotel, responded to this reviewResponded 27 August 2013

Hello
I am impressed that you will try one of our suites even if you live so close

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Reviewed 28 May 2013

Palads Hotel in central Viborg is one of the good old hotels in the danish provinces. They have taken over quite a number of rooms in a modern building across the street. Here they offer rooms in the courtyard with access from street level, and a parking right outside your room. I have never had such a pleasant parking facility in the center of a considerably big town

Room Tip: The annexed street level rooms are preferable if you have to work while staying at Palads. The cent...
  • Stayed: August 2012, travelled on business
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Thank elfelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palads, General Manager at Best Western Palads Hotel, responded to this reviewResponded 28 August 2013

At Palads hotel we are so fortune that manny guests like our rooms. Therefore it is new and very nice that guests also appreciate all our free parking

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Reviewed 8 January 2013

I came to Viborg for a work trip (wed-sat) hotel staff were very nice and helped me to find places to walk to within the town. The room was large enough (non-VIP) but without comodities some would expect - old TV, lacking international channels. Nice part was the whirlpool bath - or the VIP rooms with sauna's looked nice but didn't have one free for me.

Room Tip: Try and get upgraded to the VIP rooms
  • Stayed: December 2012, travelled on business
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1  Thank Tomathom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palads, General Manager at Best Western Palads Hotel, responded to this reviewResponded 28 August 2013

I am sorry that we did not have a free room with whirl pool and sauna. We have about 50 rooms with whirl pool so pleas mention your wish when you book the room.We do have foreign TV channels. We have German; British, American Norwegian, and Swedish channels
The most international are CNN, BBC world and CNBC

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Reviewed 1 January 2013

Great place to stay if you want to visit Viborg. The hotel is situated in the center of the small town. The hotel is a bit old fashioned, but has its charm. Staff is very polite and service minded! Thanks for an extra bed brought to our room in the middle of the night! Breakfast is ok, very danish...so there are not many options, but what is has good quality and quantity. The hotel gives an impression of good old days fading away with style. Our room was not very clean, but the beds are good and location is good. Make sure you visit the church and the old part of the city where you can find houses from 1600. Viborg Svømmehall is big, nice and clean and worth a couple of hours!

Room Tip: Different rooms located around the city, if you want to stay in the hotel building, make sure to ask...
  • Stayed: December 2012, travelled with family
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2  Thank Columbusandme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Palads Hotel

Address: Sct. Mathias Gade 5, Viborg 8800, Denmark
Region: Denmark > Jutland > East Jutland > Viborg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 4 Hotels in Viborg
Price Range: £102 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Palads Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
Suites, flats and VIP-rooms have private whirlpool, sauna and kitchen. The hotel is located at the pedestrian street. Free parking. Free access to Viborg swimming/fitness center. Free wireless internet. ... more   less 
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Also Known As:
Best Western Viborg
Viborg Best Western

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