Bit difficult to find this hotel but we arrived at 1230 after a long drive through France to be told we couldnt check in until 3pm. The room was not ready for us which is fair emough but they still made us wait until 3 before giving us the key. We were the only people waiting around - how difficult would it have been to get the room cleaned right away knowing we were waiting?
We killed time by a quick visit to the beach which was OK - nothing special and I wouldnt want to spend more than a day there! After about 1 hour we returned to the hotel to be ignored and still not allowed in the room. We killed more time by taking a walk through the woods which was really very beautiful.
Back at the hotel we sat and waited until finally we were allowed in to our room. The room was OK, nothing special but the bed was very comfortable.
We had dinner at the hotel and the service was terrible. It was at least 2 hours before we recieved our starter. The main course they got wrong and I was then told I would have to wait another 40 minutes if I wanted to change it to what I had ordered!!! By this time I was just a little annoyed and couldn't be bothered to wait any longer. In fairness the food was quite good, however, my husband ordered beef with chili and he had a plate of raw mince beef. I know the French like their meat rare but this was taking it too far!!!
The following morning we had to be up and at the port for 0930 so we didnt risk breakfast.
The hotel was €75 per night but the bill was €169 with the couple of drinks and food.
Personally I would not go back here or recommend the hotel to others, however, I think maybe we had a bad experience and other people may find their experience to be a better one.
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- Also Known As:
- Le Regina Hotel France/Neufchatel-Hardelot