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“A Very Pleasant Surprise” 5 of 5 bubbles
Review of Hotel Riu Palace Meloneras Resort

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Hotel Riu Palace Meloneras Resort
Ranked #3 of 220 Hotels in Maspalomas
Certificate of Excellence
Cardiff
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A Very Pleasant Surprise”
5 of 5 bubbles Reviewed 19 March 2014

We couldn't fault this hotel. Excellent location, friendly, professional staff who all made us feel very welcome. Very clean. I don't particularly like buffets but the food was very acceptable. We dined in small restaurant one night (waiter service) which was ok but the limited menu doesn't change, which is a shame when there for two weeks. Plenty of sun beds - however we found it very amusing or maybe a little sad that every night a fellow guest went out around midnight to put towels, books and umbrella to bag his favourite spot! We will definitely return as long as the modernisation doesn't make the price prohibitive.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank lavenderhaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chelmsford, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 10 March 2014

We have just returned from a two week holiday from this hotel, and like most Riu s it never fails to please, the staff were excellent the place was kept very clean and tidy the food was always fresh and with plenty of choice there not really much i can comment on, except the whole thing is being shut in May for 4 months for a complete refurb. we visited the new mock up rooms look very good but a total departure from what you might expect no more wood all clean minimalist decorations white and purple refitting the dinning rooms whole new ball game.
We had a villa there great hope they keep them we are told by the staff that there is going to be more choices of rooms, revamped swimming pool area etc etc.this is really good news as the existing hotel was starting to look tired. so will we return possible yes in the autum.

Room Tip: if in a villa get top floor south facing other wise get high level floor sea views.
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank roaminggeoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trondheim
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 4 March 2014

My wife and I stayed here one week (February/March 2014) and enjoyed top class service in this beautiful hotel. The architecture is impressive and the maintenance as well as the cleanliness is kept on a high level. However, the owners have decided to upgrade the hotel from the old classic style to a more modern appearance. Not absolutely necessary in my opinion...
The atmosphere is pleasent with many different nationalities, possibly with most Germans, who also representet somewhat older people than the average. But there were also many families and some young couples. The pool area is big with sufficient space, where there always were available sunbeds.
The entertainment was of a very good quality. There were shows performed by professional actors and there was also a band playing very good dance music. We loved the music and the nice atmosphere it gave its contribution to. The bar served very good drinks at prices from 5 Euro and up.
We had only breakfast in the hotel, except for one day when we had dinner in the hotel's restaurant. If you buy the dinner "by the piece", the price is 30 Euro, i.e. 60 Euro for us two, plus drinks. The cheapest wine was 17 Euro per bottle. The quality of the dinner was acceptable, but it was not worth the price. The breakfast buffet was very good with everything you liked, even sparkling wine (Cava) for those who like to trigger the sweat early in the morning. There is one thing, though, that I like to mention. The great number of guests came in too close contact with the food and the hygienic standard could be better during breakfast. This is the reason why I do not give the hotel full score. But all in all the hotel qualifies for the five stars.

Room Tip: If you like to relax or enjoy a drink on your balcony, observe that there is not much shadow on the...
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  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank ArneTrondheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opfikon
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 27 February 2014

Spend 1 week in the south of Gran Canaria. Typacally Rui Hotel with a great front office staff.
Even not every day was nice and warm. But felt very comortable.
All the processes from the check in to check out was very good coordinated.
Breakfast is average, everything you expect. Fresh fruit and mixed juice was great.
Was always very busy.
Pools are small, but good equiped with sunbeds.
Old fashion on design, but in a few month there will be a total renovation. Rooms are small.
TV programm is very limited, but hope it will be improved after the renewing.
Was missing the WIFI in the room. As an alternativ you will have a big lobby with free wifi.
Never used the restaurants for dinner. Personally I don't like buffets.

Room Tip: Ask for a room facing the Riu Club Hotel. You will have WIFI, not free but it works.
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  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank hp-from-zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchcombe, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 24 February 2014 via mobile

Just returned after an excellent two week break.

Although we have stayed at this Hotel many times previous, it's always great to return in the knowledge that we will be met by management and members of staff, who give us such a warm welcome.
The management and staff provide the highest standard of courtesy, helpfulness and efficiency.

The Hotel is ideally located within easy walking distance of promenade, shops and sand dunes.

Hotel Restaurants and bars offer a good quality of food and service, and evening entertainment is of a high standard.
The hotel grounds are maintained and manicured continuously and accommodation is cleaned daily to a very good standard.

We will definitely be visiting again.

Stayed February 2014, travelled as a couple
Helpful?
7 Thank ECGL5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

This Hotel is excellent through and through. We were particularly impressed by the personell service level; from the reception, via the restaurant waiters to the pool attendants and cleaning staff. The hotel is about to close for a full refurbishment (May-September 2014), and their fifth star will apparently ensue. We saw the pilot rooms: a good tuning made better. If they use the opportunity to enhance a fundamental need and necessary tool for a modern hotel today, namely a Wifi accessible also outside of the reception area, we will look forward to returning another time!

Room Tip: Sea view is always Nice to have, but the hotel's proximity to the sea doesn't made or break...
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  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kimlinBergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

We had a very enjoyable week here from 4 January 2014 - we were fortunate to benefit from the lovely Christmas decorations and a glorious week of sunshine.

It's almost as you would expect of a Riu hotel - maybe we just expected a little too much..? The staff are outstanding - and I suspect this is why so many visitors return. The food was ok - plenty of choice - but not as good as that experienced in other Riu hotels we've visited in Europe. The rooms were comfortable - we had two, because the first one was infested with lots of little bugs - but not special.

The hotel is being renovated this year, so maybe the little things that let it down will be addressed - I hope so - it's in a wonderful location and I'd love to return for a winter break.

By the way, there are loads of sunbeds, so don't worry if a few are reserved by the early birds! The bus station is just up the road and a trip to Puerto de Mogan should be on your list of things to do - especially on market day. If you have some rain, just go shopping - the best shops are on your doorstep,

PS - don't forget to take a kettle!

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Moggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Palace Meloneras Resort

Property: Hotel Riu Palace Meloneras Resort
Address: Urb Las Meloneras | Maspalomas - Gran Canaria, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Maspalomas
#2 Spa Hotel in Maspalomas
#3 Luxury Hotel in Maspalomas
#5 Family Hotel in Maspalomas
#9 Romantic Hotel in Maspalomas
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Riu Palace Meloneras Resort 5*
Number of rooms: 515
Official Description (provided by the hotel):
Located in Maspalomas. Next to the sea and near El Faro. 3-Storey main building and 1-storey villas, surrounded by a 40,000 m2 garden with access to the beachfront promenade. Colonial-style architecture. 800 M from Maspalomas sand dune beach. 6 Km from the centre of Playa del Ingles. 200 M from various shops. 37 Km from the airport. 50 M from a bus stop. Credit cards accepted: Visa, MasterCard, Amex, Diners. ... more   less 
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Also Known As:
Riu Palace Meloneras Hotel Maspalomas
Hotel Riu Palace Meloneras Resort Maspalomas, Gran Canaria

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