We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Dunas Suites and Villas Resort
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Breakfast included
View Hotel
  • Free Parking
  • Pool
Tabaiba Princess(Maspalomas)
View Hotel
  • Free Parking
  • Breakfast included
View Hotel
  • Free Parking
  • Pool
View Hotel
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Cordial Green Golf(Maspalomas)
View Hotel
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (2,725)
Filter reviews
2,725 results
Traveller rating
1,025
1,107
374
126
93
Traveller type
Time of year
LanguageAll languages
More languages
1,025
1,107
374
126
93
Show reviews that mention
All reviewsanimation teamsenior suitemain poolfive poolsmini clubpool barhalf boardgran canariafamily holidayevening entertainmentnature reserveyoung familiesgreat resortall inclusive packagelarge bathroomgreat holidaycourtesy bus
FilterAll languages
Updating list...
600 - 605 of 2,725 reviews
Reviewed 31 July 2014

I have recently returned from a wonderful stay at hotel Dunas Suites. I stayed with my boyfriend and my 9 year old son.
The Villa was large and beds were comfortable, staff were all friendly and hard working (Iwona and Anna on reception were brilliant and all on entertainment team).
Initially the complex is difficult to find your way around and can be like a maze but after the first day gets easier.
There are loads of swimming pools and never struggled to get a sunbed.
Location was good though the taxi's are very reasonable and we used these to get to the beach, holiday world and aqua world.
All inclusive food and drink were of similar style and quality as any hotel i have been to before and you can always find something to eat even for the fussiest guests, my son lived off of hot dogs, chips and pancakes!.
My son did attend the mini club a couple of times and enjoyed his time there but think it was aimed more towards the younger chilren while we were there, he did enjoy the arcade and internet area and was able to enjoy these while we were in the entertainment area in the evening.
You do have to pay for wifi which did work in our villa but was not the most reliable connection.
Unfortunatly i would probably not visit again due to cockroaches..it is not the hotels fault and is due to the area and climate but as i am a bit squirmish about creepy crawlies meant i could not relax fully so this is something to be aware of if have a sensitive nature.

Room Tip: 3343 was quite a distance from the main resturant area but was a quiet location.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this reviewResponded 1 August 2014

Dear guest,

Thank you very much for sharing your impressions of your stay at Dunas Suites & Villas on tripadvisor.
We are very glad to read, that you enjoyed your holiday here. We will forward the nice words to Iwona, Anna and the entertainment team.
We are working on our WIFI connection and apart from November, we will offer free WIFI for our guests.
Comments like yours help us to improve our services, moreover it is a confirmation for us that we are on the right way.
Thank you very much for choosing us for your holiday and maybe you will change your opinion about the cockroaches and we would have the pleasure to welcome you again.

Best regards,

Antonio Cabrera
Hotel director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

We Chose to go on Holiday out of school holidays as our Children have grown up.
Every couple there had at least two pre school children,
The food was Very nice and plenty choice. The dining room was KAOS children screaming and parents not taking any notice.
When live cooking was going on the dining room filled with smoke.
TROUSERS had to be worn for dinner.
ANGELA was our waitress most of the time she was brilliant.
The entertainment was terrible as it was tailored round children all evening till 10 oclock then then nothing after that, Don't get me wrong we love kids but it was like playschool.
We paid for a suite which was a bedroom with a very comfortable bed. no TV in the bedroom. There was a little sofa in a tiny room with a coffee machine. We had to ask every day for provisions to be left.
There wasn't any wifi anywhere unless you paid 15euros a day for a code.
When we asked at reception for use of the safe we were told we would have to pay 10euro deposit and 10euro per day by staff that were very unaccommodating. The hotel manager never showed his face as I would have liked to have a word.
When I left the room survey I did request to be contacted by the manager & never herd a word.
The most annoying thing was the staff on the pool bar. Very reluctant to serve and always in an unhappy manner.
After leaving the pool at 5.20 we tried more than once to have a beer in a glass at the bar we were always told NO u must have plastic glass we close soon (6PM) I said if we drink it in 20 mins please could we have a glass & we were told no because we have to clean up, the grumpy barman half filled plastic glasses and slammed them down.It was the only bar on site at that time it was an all inclusive holiday and the lobby bar charged for drinks.May be we chose wrong but the description when booking didn't outline that it is totally a family hotel. Overall a nice holiday but bedlam..

Room Tip: room 123 was a good room near to the pool & dining area
  • Stayed: March 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Paulette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this reviewResponded 3 August 2014

Dear Dunas Suites guest,

Thank you for your comment on Tripadvisor.

We regret to know that you were not fully satisfied with our hotel. We would like to apologize for the inconveniences regarding your staying with us, and thank you for the feedback, as negative impressions also help us to improve.

In connection with internet, we are planning to provide in the near future free wifi for our clients, and also there will be payable internet with more coverage.

Dunas Group has a variety of different hotels and Dunas Don Gregory is an excellent option for people who travel without children and are looking for more quiet.

Should you decide to visit us again in the future, we will be pleased to receive you personally in our house and make your stay fully enjoyable for you.

Kind Regards,

Antonio Cabrera
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014 via mobile

Ideal for a vacation with your family. Really nice rooms. Friendly staff. About 10 Minutes walk to the beach (but there is also a bus to get there). Animation for the kids and a properly and we'll kept up area with nice pools. Ideal for a family holiday?
Absolutely as long as you leave out the buffet dinner (you would not bring your mother in law to eat here). A complete waste. Sorry. Never eat as bad as there. I definitively never will.

Stayed: July 2014
1  Thank Hans_Hub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this reviewResponded 27 July 2014

Dear guest,

Thank you very much for taking your time to give us your feedback about your stay at Dunas Suites & Villas.
All the comments, which we receive from our guests, are helping us to improve our service and offer.
We are glad to hear, that you liked our rooms and we will pass on your compliments to all of our staff.

We hope to welcome you soon again.

Kind regards,

Antonio Cabrera
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We have been here twice both in 2012 and 2013. Fantastic "Hotel". The lay out comprises of lots of Bungalows (Suites and Villas). I would recommend paying a little more for a more expensive room as they come Air Conditioned. Each Bungalow has a bathroom, bedroom and living area, which is handy to chill out in when you want a short break from the Sun or many pools. There is also a fridge which was handy.
The Pools (of which there at least 4) are nice, there is a good choice between the pools, from quiet pools with no activity around to busy pools with activities and music throughout the day. Great for entertaining the kids or adults alike.
The entertainment team were fantastic, could fault them at all. Worked so hard right from morning till night. The entertainment was typical of a European holiday with fun camp shows and music, great for the kids.The day activities varied to include sports, Yoga, games and quizzes.
The food was great too, lots of choice throughout the day and evening, with themed evenings on many nights. This included, Chinese, Italian, Mexican etc.
I don't think we will visit in 2014, as we feel the need for a change. But I will miss the place! Cant recommend enough.

  • Stayed: September 2013, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank lukesmith997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this reviewResponded 25 July 2014

Dear guest,

Thanks for you kind words and for your great Tripadvisor comment.

We are really pleased to know that you enjoyed your staying in our hotel.
We will pass on your appreciation to the animation team.
Even if you are not planning on coming back next year, we hope that we will have the chance to host you and your family again in the future.

Sincerely

Antonio Cabrera
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

There were 5 of us on our holiday to Dunas Suites and Villas resort myself, partner, 2 year old daughter and my mother and father in law. We had such a great holiday! This was the second time my mother and father in law had stayed at the resort, last year they just knew we would all enjoy ourselves.

Staff - Staff were great, friendly and very hardworking, we sometimes seen the same staff working in the pool bar in the morning and then in the restaurant for our evening meal. All very friendly and attentive and were happy to help me with my Spanish I was trying to practice. The animation team also very hard working and put on very entertaining shows, during they day they came to chat so they could really get to know the guest that were staying. Katinka from Hungary was great to talk to, friendly, helpful and not pushy of anything like some holiday reps can be. All in all Staff deserve a big pat on the back.

Villa - Amazing!!!! Never stayed in a villa before and if you have a young family this is a great idea. There was a pull out bed in the living room area but we put the two arm chairs together in the bedroom and made a little cot bed for our daughter maybe something they could think about in future for younger children. But if she was older I would have no problem her sleeping in another room. All very clean and maids were very good. At night once we had put our daughter down to sleep we were able to sit out on a patio area with a drink and have a bit more freedom unlike sitting on a balcony in a hotel.

Restaurant - very clean and the staff had a quick turn over of tables you never had to wait to be seated. Food was all very good and a great selection especially for children. I took my own cup and cutlery for my daughter and they didn't seam to mind as they only had adult plates an cutlery.

Location- sort of away from everything so at night it was so quiet and peaceful it was great. If you wanted to get into the buzz it was about a 20-25 minute walk or could jump in a taxi for about €4. We walked a lot of the time but if you have children you know sometimes they jut don't want to walk especially in the heat!

All in all our stay was great and we will be returning in the future for another family friendly amazing holiday!!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Amie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this reviewResponded 13 July 2014

Dear guest,

We would like to thank you for evaluating our hotel on Tripadvisor.
We are glad to hear that you have had such a nice and relaxing holiday in our hotel. We will pass on your congratulations to our staff, because good feedback is the best motivation for us. Thank you for your nice comments on the hotel, we are very pleased if our customers are satisfied.

We hope to see you again soon at the Dunas Suites & Villas

Kind regards,

Antonio Cabrera
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews