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“Would go back” 5 of 5 bubbles
Review of Seaside Palm Beach

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Seaside Palm Beach
Ranked #4 of 220 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersBronze level
Guildford
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Would go back”
5 of 5 bubbles Reviewed 2 April 2014

It's clean . It's in a great location for the beach & dunes. It's efficiently run. the evening entertainment is not in your face. there's a good choice of pools and sunbathing areas. the food is very good and varied.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Whitters_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Seaside Palm Beach, responded to this review, 7 April 2014
Dear Seaside Palm Beach Guest,

Thank you for having chosen Seaside Palm Beach ***** .

We are absolutely delighted to read that you enjoyed many different aspects of your stay and hope to get the opportunity to welcome you back for a second time.

Kind regards,

Nicole Schaffers
General Manager Seaside Palm Beach*****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,026 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
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England
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 21 March 2014

Just returned from a lovely week here. As others have said already, the food is very good and the staff are friendly, helpful and polite. I celebrated my birthday while on holiday and returned to our room to find a bottle of cava on ice and birthday cake complete with candle. There was even a little box of matches to light the candle. I would advise anyone coming here at this time of year(March) to bring some warmer clothes as it is quite cool in the mornings and evenings and most meals are taken outside on the terrace.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank elanmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Gerente at Seaside Palm Beach, responded to this review, 26 March 2014
Dear Seaside Palm Beach Guest,

Thank you very much for having chosen the Seaside Hotel Palm Beach ***** and for having taken the time to share your experience on Tripadvisor.

We are pleased to hear that you appreciated our little surprise and that we were able to make your birthday a special one. Thank you also for your praising words about our friendly staff and the good food.

We are glad to learn that you had a lovely relaxing holiday and hope to have the opportunity to welcome you back in the near future.

Kind regards,

The Management-Team
Seaside Palm Beach *****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

Recently spent 10 days here
Returned home very refreshed
The food here is memorable. Great choice and all freshly cooked
On the 3 BBQ nights we ate on the terrace , the other evenings we ate in the restaurant.
All the staff in the hotel gave good service and went cheerfully about their work. We stayed in room 650 overlooking the pool, not too near the lift but quiet and the balcony caught the evening sun, beds comfortable, towels changed regularly. Ensuite small but good shower and L'occitane toiletries, always impeccably clean.
Pool boy was always available to find a sun bed in the morning and happy to reposition the umbrella in the afternoon. One of the staff from the Africa bar walked round regularly so it was easy to order a drink. Having the warmer pool with the jets as well the main pool was good
I joined the aquarobics and Thai chi classes on some days
We hope to return again next year

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Joules20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Seaside Palm Beach, responded to this review, 27 March 2014
Dear Seaside Palm Beach Guest,

Thank you for taking the time to review your recent stay at Seaside Palm Beach ***** on Tripadvisor.

We are happy to hear that you had a relaxing stay with us and particularly appreciated the variety and quality of our food as well as the comfort and cleanliness of your room.
Our staff is our biggest asset, which is why it gives us great pleasure to read that you enjoyed the good service of our cheerful and helpful employees.

It would be a pleasure to host you again next year and please don’t hesitate to contact us should you need any further assistance.

Warmest regards,

The Management-Team
Seaside Palm Beach*****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Sussex
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 16 March 2014

This was our second trip to Palm Beach and it remains as excellent as last time. The staff are universally friendly, helpful and eager to please. The food is superb and there is always something for everyone on the menu days and on the barbeque days. The breakfasts are unbeatable. Everything freshly cooked and a huge choice. (You shouldn't go for a cholesterol check immediately after a holiday here!)
The rooms are spacious enough with good storage and a good bathroom (shower only).The pools are lovely and there are plenty of sunloungers. The location is also the best in Maspolomas. We will definitely be returning, probably annually.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Wychdene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Seaside Palm Beach, responded to this review, 27 March 2014
Dear Seaside Palm Beach Guest,

We wish to thank you for once again making our hotel the first choice for your holidays in Gran Canaria and are glad to learn that you had another excellent stay with us.

As we strive to continuously provide outstanding service and quality your praising words about our attentive staff and the quality of food are highly appreciated.

Thank you for your valuable feedback and we look forward to welcoming you back next year!

Warmest regards,

The Management-Team
Seaside Palm Beach*****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
117 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 14 March 2014

We have just returned from a very enjoyable 17-stay night stay at the Seaside Palm Beach, our second visit. Check-in was quick and friendly, accompanied by a welcome glass of pink cava. Our room 434 on the 4th floor overlooking the lovely pool area was spacious and very comfortable and as we requested, the balcony did get some late afternoon sun, unlike room 438 which we had last year. The room was well-equipped with plenty of storage space and the en-suite had a spacious shower area with an opening window onto the outside corridor, which is good for ventilation. On the TV programme list it mentions the main UK channels, but in practice there is only BBC World. The maid service is friendly and excellent, with daily changing of bed linen and towels and an evening turn-down service with chocolates and mineral water. The hotel has its main inside/outside restaurant with waiter service of a 4-course meal on Sat, Mon, Wed and Fri and a buffet/barbecue on the other 3 days, including freshly-cooked lobster on Sundays, various steaks, chops, fish, etc. and a massive choice of buffet dishes, including fresh pasta, rice dishes, sushi, 2 soups, big choice of desserts, home made ice cream, etc. Breakfast has an equally excellent choice, with creamy porridge, freshly-cooked eggs, bacon, sausages and everything from enticing fresh fruits, home-made yogurts and smoothies to smoked salmon and cava. The only downside is that when the hotel is busy there can be a wait for a table in the evening and in practice guests are encouraged to observe a 6.30/8.30 sitting to avoid having to wait. We saw quite a few guests occupying tables from 6.00pm, but we prefer to eat later and only had to wait for about 15 minutes once. The 2 additional restaurant choices have both changed since last year and we tried them both twice. The Mediterranean restaurant Essensua is certainly an improvement on the previous Italian and the food is interesting and enjoyable, although the atmosphere is marred by the music from the entertainment going on in the bar clashing with the restaurant's own ambient music due to the partition door into the bar area being left open for use by guests. It doesn't help by the restaurant not having its own toilet facilities as this would minimise the need for this door to be used. The small La Bodega (formerly the Orangerie) is an intimate tapas restaurant with only about a dozen tables decorated in warm tones and with subtle lighting, creating a relaxing, romantic environment. The food and service here are first class and the interesting menu with its daily tapas specials encourages you to try dishes you may not have come across before. Both these restaurants are worth visiting as a change from the busy main restaurant, but they are not open on buffet days.
We visited the African Bar for drinks and lunch on most days and it is a very relaxing spot with friendly waiters. We did not watch most of the entertainment as usually by the time we had finished our dinner the main act had finished, unfortunately, and a lot of guests disappear from the bar by 10.30pm. The quality of the singers who perform before and after the main act can vary, but there were some we enjoyed. Of the outside activities the highlight for me was again the excellent tai chi and yoga classes in the garden Monday to Friday with German instructor Stephen. My husband enjoyed his daily visit to the sauna and the hot pool for relaxing. We both thoroughly enjoyed our walks and climbs on the Maspalomas sand dunes, starting about a 10-minute walk from the hotel on the lovely beach, where you can escape the beach crowds and enjoy the peace and the great views. The staff here are what makes this hotel so enjoyable. They are genuinely friendly and helpful. The duty managers, Elisa and Lydia, are constantly on hand and do everything they can to make your stay enjoyable. This is definitely one of the best hotels we have stayed at and it is likely to be at least an annual event for us from now on.

Room Tip: Book the highest floor you can for the best views.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank PTJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Seaside Palm Beach, responded to this review, 27 March 2014
Dear Seaside Palm Beach Guest,

We are delighted that you are counting the Seaside Palm Beach ***** amongst your preferred hotels and wish to thank you for sharing a detailed review of your stay on Tripadvisor.

It is a pleasure to read that you were entirely satisfied with the wide range of food options, and that you appreciated your comfortable and spacious room, with the late afternoon sun.

Your kind and encouraging words regarding our staff make us particularly proud and are a source of motivation for the entire team that always strives to deliver an excellent service.

We are glad that enjoyed the popular tai chi and yoga classes with Stephen.

Again, thank you for your feedback and we hope to see you again soon for a third visit to our hotel.

Kind regards,

The Management-Team
Seaside Palm Beach *****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 13 March 2014

wonderful stay, the staff was very friendly and helped me and my husband alot throughout our stay with different things like directions and etc. Pool was a great thing that is offered at this hotel as well. I will be returning soon!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Volsforlife64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Seaside Palm Beach, responded to this review, 27 March 2014
Dear Seaside Palm Beach Guest,

Thank you very much for choosing to stay at the Seaside Palm Beach and for your kind words about our friendly staff.

It is a pleasure to hear that you enjoyed your holidays at our hotel and we are looking forward to welcoming you back soon!

With kind regards,

The Management-Team
Seaside Palm Beach *****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

We paid extra for a sea view and requested a quiet room. We were put on the 5th floor on a corner. We could just about see the sea (needed to be higher really) and we were above the rubbish bins so we were woken up at 9am every morning by the refuge collectors. I really wouldn't bother paying extra for a sea view, I don't think you get anything extra. If you can pay extra to be on the top floor then that might be worth it. The staff were fantastic, so friendly and helpful. The food was lovely, the service faultless. My partner and I has a truly wonderful, relaxing time. I would defiantly go back, but net time I won't be paying extra (I think it was about £300 extra for a sea view!!), and I'd opt for the pool side as this got the afternoon/evening sun. We went at the end of Jan/Feb and it was hot and very quiet.

Room Tip: Paying for a sea view is not worth it. The pool side gets the afternoon and evening sun.
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  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank WeeWinnieWoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Seaside Palm Beach, responded to this review, 24 March 2014
Dear Seaside Palm Beach Guest,

Thank you for your review published on Tripadvisor and for mentioning the fantastic staff and the lovely food.

It is nice to hear that you and your partner had a wonderful relaxing time in our Seaside Palm Beach *****.

Please be informed that the Category B rooms are located on floors 2 to 5 and provide either views of the pool landscape, the famous sand dunes of Maspalomas, our gardens or the Atlantic. In addition to the standard facilities these rooms offer an electric kettle for coffee and tea.

The Category C rooms are located on floors 5 to 7 and from there you can look out on the Atlantic, the pool landscape, the beach with its dunes or our gardens.

We are sorry to learn that you were not entirely happy with the view of your room. On a further stay please do not hesitate to get in touch with us. Whenever occupancy allows us our team will gladly move you to a room that matches your preferences more .

We do hope to have the pleasure of welcoming you back soon.

Kind regards,

The Management-Team
Seaside Palm Beach*****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Seaside Palm Beach

Property: Seaside Palm Beach
Address: Avenida del Oasis s/n, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Maspalomas
#2 Family Hotel in Maspalomas
#4 Luxury Hotel in Maspalomas
#4 Romantic Hotel in Maspalomas
#7 Green Hotel in Maspalomas
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Seaside Palm Beach 5*
Number of rooms: 328
Official Description (provided by the hotel):
The Seaside Palm Beach, the first and until now only member of “Design Hotels” on Gran Canaria, can be found alongside the nature reserve and sand-dunes of Maspalomas, set in an extensive palm grove, a unique and privileged location. For those in search of tranquility and the highest standard of cuisine, at just a few steps from the beach, this hotel is the perfect location for couples and families of all ages. ... more   less 
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Also Known As:
Seaside Palm Beach Hotel Maspalomas
Seaside Hotel Maspalomas
Palm Beach Gran Canaria
Seaside Palm Beach Maspalomas, Gran Canaria

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