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“Complete Relaxation coupled with friendly and efficient service”

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Seaside Grand Hotel Residencia
Ranked #1 of 217 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersBronze level
Edinburgh, United Kingdom
1 review
“Complete Relaxation coupled with friendly and efficient service”
Reviewed 22 May 2012

We thoroughly enjoyed our stay at the Grand Hotel Residencia and hope to return soon. The accommodation, service and cuisine were excellent with the highlight being the very cordial atmosphere created by the hotel's director, Wolfgang, and his team. We have already recommended this hotel to a number of our friends.

Mike Walker

Room Tip: Poolside rooms although extra are worthwhile.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mike W W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, 23 May 2012
Dear Guest,

Thank you very much for publishing your feedback and impressions on tripadvisor.

We all are delighted to hear that you spent wonderful relaxing days here on the island.

We appreciated that you have been very pleased with the friendliness of our service crew and the quality of food prepared by our international chefs.

Thank you for staying with us and we are looking forward to welcome you back to the Seaside Grand Hotel Residencia.

Best regards from Maspalomas

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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630 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (140)
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herts
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 May 2012

We have just returned from a weeks holiday in Seaside Grand Hotel Residencia & Spa. We chose this hotel in Maspalomas after reading the reviews on Tripadvisor. We were not disappointed. We chose half board and the food was superb! Compliments to the chef! The staff were extremely friendly and helpful. The lounges and public areas were clean and beautifully furnished. We had a junior suite which was spacious with a nice bathroom and shower facilities, a nice patio with its own sun loungers and easy chairs. The location of the hotel was excellent for the shops and a lovely beach. Bruce Springsteen was in residence whilst we were there, that must tell you just how superb the hotel is! A very warm welcome(with welcome drink) is given on arrival and a personal handshake from management on departure! First class and truly five star. We will return!

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank wilcas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, 24 May 2012
Dear Guest,

Thank you very much for having chosen the Seaside Grand Hotel Residencia for your holiday here on Gran Canaria.

We are glad to hear that you spent relaxing sunny days here on the Island during your stay at our Hotel and that we fulfilled your expectation.

Chef Grobauer and his kitchen team as well as our hotel team thank you for mentioning the friendliness of our employees and also the taste and quality of food. Your friendly open words on tripadvisor are an inspiration and motivation for us to keep our high standards and quality.

It has been our pleasure and honour being your host and we are looking forward to welcome you again at the Seaside Grand Hotel Residencia in the near future.

Best regards from Maspalomas

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 May 2012

Picked off the Internet with minimal research, this could have been another nice-though-soulless hotel in a sun destination. Seasoned travelers, we know what we are looking for from a holiday. This one left us gaping. Arriving at night, the night lights twinkled across the beautiful pool and gardens with the sea behind and discrete, warm service made us feel instantly at home. The room and terrace (cheapest in the hotel) were large and well stocked with well functioning air conditioning and fully mosquito repellent. No need to pay for other more expensive rooms. The pool area and gardens were exquisitely designed with beautiful bird song and no disruptions. There is no obvious child policy but it was more couples than families and consequently. The breakfast terrace had a gorgeous view and provided a high standard and generous supply of cuisine. We booked on a B&B basis but had dinner once- the same high standard. The service was outstanding- courteous and warm. It was a testimony to this hotel's staff and training that we were treated with the same respect and attention as fellow guests Bruce Springsteen and the E Street Band (playing nearby in Las Palmas). A special mention to the bar staff and ladies on reception. (also pool service). We will be back.

Room Tip: No need to book any other room than a standard double as the pool, leisure and gardens are on top of...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elizabeth068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, 21 May 2012
Dear Guest,

Thank you very much for having chosen the Seaside Grand Hotel Residencia on your most recent stay here in Gran Canaria.

We are delighted to hear that you spent wonderful relaxing and sunny days here on the island.

We really appreciated that you mentioned especially the friendliness of our employees and the quality of food prepared by our international chefs.

On behalf of the entire team we thank you for being our guest and we all are looking forward to welcome you back to the Seaside Grand Hotel Residencia in the near future.

Best regards from Maspalomas

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 May 2012

My husband and I returned to the Seaside Grand Hotel Residencia to celebrate his 40th birthday, accompanied by his parents and grandmother. It is a lovely friendly hotel and if you are thinking of staying there then we would highly recommend doing so. Most notably:

The staff are excellent. Mr Tesch, Mrs Liberman and all the staff went out of their way to make our stay at the hotel a good one, including making a number of special arrangements for my husband’s birthday. The majority of staff were the same as on our previous stay at the hotel a year ago, which was also excellent.

The hotel is very comfortable, with beautiful, clean and well appointed rooms. The swimming pool is a lovely environment to relax in.

The food is excellent, with a plentiful breakfast buffet which caters for all tastes, a casual pool restaurant that serves good lunchtime snacks and a smarter restaurant for supper. There is enough variety that you do not really need to leave the hotel.

We have no real criticisms. However, if we were really pushed, we would suggest that the practise of guests reserving the sun loungers in the best positions prior to having breakfast should be further discouraged.

We have stayed at many of the world’s best hotels and the Seaside Grand Hotel Residencia is one of our favourites for a relaxing sunny break and we will be going back!

  • Stayed May 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Reviewer41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, 18 May 2012
Dear Guest,

Thank you very much for your kind and open words on Tripadvisor.

We are delighted to hear that you, once again, spent wonderful and relaxing holidays here on Gran Canaria and that you fully enjoyed your stay at our hotel.

Furthermore, we highly appreciate that you commented on the friendliness of our employees and the excellent food quality provided by Chef Grobauer and the kitchen team.

We are looking forward to welcome you back soon at the Seaside Grand Hotel Residencia and thank you for staying with us again.

Best regards from Maspalomas

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2012

My husband and I have just returned from our fourth visit to the Residencia. As usual it was complete perfection. The accommodation was superb, comfortable and spacious with the decor reflecting local taste and personality. The staff were, as always, friendly and helpful, doing everything possible to ensure we had a comfortable and relaxing holiday. Dining outdoors on the restaurant terrace, often to the accompaniment of local musicians, was pleasant and relaxing, and the food was wonderful, offering a wide range of choices - each one more temptingly delicious that the others.,The breakfast buffets especially were quite superb with something for everyone, whether looking after health and waistlines or simply spoiling themselves. Even if guests are tempted to indulge in themselves the hotel's excellent Spa facilities are available to deal with any weight gain.
The pool area is quiet and relaxing, while the hotel terrace is the setting for afternoon teas, pre-dinner drinks and a variety of after dinner music.
In our experience the Residencia is on a par with any of the luxury hotels we have visited all over the world. We are already looking forward to our next visit.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Dorothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, 17 May 2012
Dear Guest,

Thank you very much for your kind and open words on Tripadvisor.

We all are delighted to hear that you spent wonderful, relaxing days again here in Gran Canaria.

It had been indeed our pleasure and honour being your host for the 4th time and we would like to thank you for expressing your satisfaction with the services and facilities provided.

We are looking forward to welcome you back soon at our Seaside Grand Hotel Residencia.

Best regards from Maspalomas

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2012

I normally prefer to travel in Asia for it's luxury and level of service. However Residencia and particularly it's staff created an outstanding experience in Europe. The sweet spot of attention to anticipate and/or respond to any need, natural friendliness which engages combined with a discretion which gave me room to enjoy the time off. A real treat.

I love daylight, hence the room was a little dark from the palm trees which act as a shield, but interior was nice with a classic charm. The sauna (enjoyed the lovely oils for aromatherapy and infusion {Aufguss} was a part of my daily ritual to help after a day of golfing. The evening music from classical music at the piano to modern duet in the drawing room / terrace I would have liked to enjoy all night long (but there is a clear curfew). The food was fabulous, in particular the Mediterranean version of scallops with lemongrass, and for my birthday a surprise strawberry cake with champagne.

  • Stayed April 2012, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sonja_LLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, 2 May 2012
Dear Guest,

Thank you for publishing your review on Tripadvisor regarding your recent stay.

We all are delighted to hear that you enjoyed your holidays with us and spent a wonderful birthday at our Seaside Grand Hotel Residencia.

It would be a pleasure to have the possibility to welcome you back to Gran Canaria and at the Seaside Grand Hotel Residencia in the near future.

Kind regards

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St.Albans UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2012

My wife and I have just returned from 2 weeks at the Residencia. Without doubt the whole experience was as good as one could wish, Not one blemish on the whole holiday, accommodation was superb, food was out of this world, I could not believe the catering team could produce such interesting and tasty dishes. The choices were many and varied, to suit all tastes and extra afternoon pastries were offered if one could spare time from the choices of actvities - Tai-chi, golf,Hot salt pool in the Wellness complex, strolling along the promenade with its many cafes and high quality shops and so on. Outdoor dining to the strains of local music ended the day but there was more music in the bar later. Our 7th visit - we shall be back. Peter Culpitt

Room Tip: All rooms are of similar quality, all in two stories in individual blocks in wonderful gardens
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, 18 April 2012
Dear Mr. Culpitt,

On behalf of the entire team of the Seaside Grand Hotel Residencia we wish to thank you for taking the time to write your comments regarding your recent stay.

We are delighted to hear that you spent wonderful days here on the island and that you had been very pleased with the service and facilities provided, especially with the friendliness of our employees and the quality of food prepared by our international chefs.

It has been indeed a pleasure to be your host again during your vacation in Maspalomas and we all are looking forward to welcome you back soon to the Seaside Grand Hotel Residencia.

Best personal regards from Gran Canaria

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Seaside Grand Hotel Residencia

Property: Seaside Grand Hotel Residencia
Address: Avenida del Oasis 32, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Maspalomas
#1 Spa Hotel in Maspalomas
#1 Romantic Hotel in Maspalomas
#1 On the Beach Hotel in Maspalomas
#1 Family Hotel in Maspalomas
#13 Green Hotel in Maspalomas
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Seaside Grand Hotel Residencia 5*
Number of rooms: 94
Official Description (provided by the hotel):
The Seaside Grand Hotel Residencia, only member of “The Leading Hotels of the World” on the island of Gran Canaria, is situated in a place of exceptional beauty: an extensive palm grove in a natural park. At just a few steps from the sand dunes and beach of Maspalomas, the charming two-storey villas integrate harmoniously within the landscape, and enjoy spectacular views of the distant mountains. ... more   less 
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Also Known As:
Seaside Grand Maspalomas
Grand Hotel Residencia
Seaside Grand Hotel Residencia Maspalomas, Gran Canaria

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