This is the second time I have visited this complex. The best thing about it is the pool. It isn't supposed to be heated and if that is the case, the sun does an amazing job of heating it (with August temperatures) as by the afternoon, the pool is like a warm bath....absolutely beautiful. People often stay in the pool until very late in the evening as it is so warm. The staff are helpful though could sometimes smile a bit more. I could be wrong but I don't get the feeling that the staff are incredibly happy in this complex though they are very eager to assist when required. When we needed things being printed out, they didn't charge us. The food is very good but as can be expected the food and drinks are relatively expensive in the complex supermarket but the prices seem to be the norm for complex and hotel supermarkets. The bungalow was sufficient though the bathroom door didn't shut properly and the shelves were crooked...minor complaints however and didn't distract from a really enjoyable stay. One thing I noticed is there was less entertainment than when I came a few years back. Our major gripe however was the internet which was appallingly bad and after a week of next to no service, we did manage to get our money back though this was hard fought as it seemed as though the complex was doing everything not to give us our money back. Before purchasing the internet, I would advise that people check with the staff to see if the problem has been resolved as so many people were complaining when I was there. All in all though, a great complex, very clean and I loved my stay.
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- Also Known As:
- Duna Beach Apartments Hotel Maspalomas
- Duna Beach Bungalows Maspalomas, Gran Canaria