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“Welcome back - again”
4 of 5 bubbles Review of Cordial Green Golf

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Cordial Green Golf
Ranked #43 of 220 Hotels in Maspalomas
Certificate of Excellence
Knutsford UK
Level Contributor
130 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Welcome back - again”
Reviewed 18 February 2014

The fact this was our fourth stay at Green Golf says a lot for this review.

These colourful apartments are graded three *** star which is about right. These are two floor apartments that will sleep two adults plus a child or teenager. The bedroom and bathroom are upstairs and have balcony views of the pools and gardens. The lounge and kitchen area is on the ground floor. The kitchen provides facilities for breakfast and light lunches for three, but more elaborate meals might be a challenge. There is a two ring hob but no oven or microwave, but there is a small fridge. There is no electric kettle either, although there is a conventional kettle and an electric filter coffee machine.

The pool, grounds and buildings are all kept in good repair, and it is a delight to sit around the pool area or gardens. The interiors are kept in good order, although there are a few suitcase scuff marks and some of the bathroom maintenance is a little DIY standard in places. Having said that everything works fine, lots of hot water for showers, cleaning materials are provided and maid service is frequent and efficient.

There is a room safe which cost €13 a week.

Not all apartments are the same size, the eastern end has slightly bigger bedrooms. There is no heating or a/c but there is a ceiling fan. It wasn't too warm when we were there this time, but the room wasn't especially cold. Gran Canaria has a very mild climate 18c to 28c is typical over the year. We saw 18c-22c in Feb.

There is a bar and restaurant but as we go self catering I can't comment on the food choice or quality, but both were busy whilst we were there. There is free WiFi but you can only really use it around the pool area and the best location is by the pool tables near the bar. I could get WiFi but the broadband capacity is poor as far as I can see.

The location is far enough from main roads so you don't get traffic noise but close enough to easily walk and catch a Taxi. The complex backs on to a gold course too. There is a frequent free bus service from outside the reception to Playa del Ingles or Maspalomas during the day. A Taxi to El Faro cost two of us €3.50 and takes 5 minutes.

There is a small supermarket on site which carries all the usual stuff, the bread goes quickly in the morning however. 10 minutes walk away is a bigger shopping centre with a well stocked supermarket, bars and restaurants (Faro II centre) Whilst this shouldn't put you off Green Golf, this shopping centre was largely closed on the upper levels, but this could be because it was early in the season. The facilities that are open are fine.

Overall for a three star apartment experience Green Golf is great, which is why we keep going back.

Room Tip: Rooms on same side of pools as reception get a little more sun, and those on the right (east) of rec...
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  • Stayed February 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
5 Thank TimBob_53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (319)
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English first
Eastleigh, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 February 2014

We are going back for a fourth visit !We love staying here as the apartments are always clean and airy.The duplex has all you need, it even has a kettle! The staff are amazing, really helpful and polite.Nothing is too much trouble.On our first visit we were allocated a duplex backing onto the fence,overlooking the bins but we were soon given a room by the quiet pool which was ideal.Due to such good service we returned in May and then again in October 2013.We were encouraged by the staff to join' Club Cordial '- free of charge.They sent me a card which gave us 10% off all food and drinks and room prioties.On our second visit we were given a lovely bowl of fruit and on our 3rd visit a bowl of fruit,abottle of wine and a sun cap.The free shuttle to the beach is good.The beach at Maspalomas is lovely with beach bars along the beach and the Oasis centre has several restaurants.We are very much looking forward to returning on the 20th February2014.

Room Tip: Request a room by the quieter swimming pool.Rooms ( duplexes) 82 to 87 get the sun in the morning.
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  • Stayed November 2013, travelled as a couple
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Helpful?
3 Thank 67Doris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 February 2014

Just spent a very enjoyable week at these apartments (these are not bungalows). The accommodation was spotless and the grounds very well maintained. Wifi is only available in the bar area, which is in need of refurbishment. We were surprised to learn on arrival that there was an additional charge for the television but as there were only two english language channels we didn't bother.
We did not eat in the restaurant so cannot comment on the food. As other reviewers have said, we found the staff in reception completely disinterested and on our departure they didn't even bother to ask if we had enjoyed our stay!

Room Tip: Half the apartments face north and get no sun at this time of year, so ask for a south facing apartm...
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  • Stayed January 2014, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank zzzzzzzLancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 January 2014 via mobile

My husband and I stayed here for 9 days in january. Apartment was fine for what we needed it for. Only gripe we had while there was our balcony wasnt in the sun until someone came into our aparment while I was upstairs and stole our money. We reported it straight away to reception. Where to be honest they couldnt have cared less. I got the feeling it had happened before. Guy on reception handed us phone to speak to police. We were told to go to police station. We had NO money for taxi and had to borrow from a couple we had met while there. We feel totally let down by this hotel. We were made to feel like it didnt matter. We found out from police the next day that another 2 apartments had been robbed. So keep your door locked at all times even if you just nip to the bathroom. We wont be back and wouldnt recommend this place to anyone. Reception and barstaff were all so ignorant. The lady that worked in supermarket and maids were lovely though.

Stayed January 2014, travelled as a couple
Helpful?
9 Thank 185lisas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cordial, Director General at Cordial Green Golf, responded to this review, 4 February 2014
Dear Guest,

We are very sad about the incident that happened to you during your stay with us and we sincerely apologize for not having met your expectations on handling your case. We are sorry about the lack of empathy from our staff; rest assured that actions will be taken.

We do our best to guarantee the safety of the valuables of our guests (having a CCTV system around the property, safety deposit boxes in the rooms and surveillance rounds during night time by a security agency), but, please, understand that we need the guests cooperation without leaving valuables unattended. In this regard, we recommend you to maintain lock the door and windows of the ground floor while your absence or even when going to the upper floor of the bungalow.

Sincerely yours,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 31 January 2014

We wanted a week away somewhere warm and reasonably priced and decided on Gran Canaria as we had never been. We found the Duplex accommodation at the Cordial Green Golf to be very comfortable (for 2 people) and the cooking facilities were adequate although a microwave oven would have been handy, we had toast or a cooked breakfast most mornings and ate out every second night as we had planned too. The on site facilities are basic and although there are at least three swimming pools be warned other than the pool by the bar area the others are freezing (no exaggeration) plenty of space and sun loungers by the pools , the shop although small was excellent ( had smashing wine for about 3 euros fifty ) it was disappointing that you could not eat outside at the bar restaurant area ( not sure of the reason for this ) Did not find the eating area inside very relaxing nor the staff there very happy or helpful, although the food we had there one lunchtime was lovely. Reception Staff were good and also the cleaning staff. We found 3 or 4 places nearby to eat and can recommend Rustico's and the Hawaii bar and the main shopping precinct and restaurant area was maybe a good ten minutes walk away, where there was an excellent cafe called Pinguins which did lovely cakes and coffees. I like a game of golf and the course was less than 5 minutes from the complex and fairly priced I managed two rounds during our week and when sat out at our terrace we were looking at the 18th green. All in all a very enjoyable week and we would recommend this complex to those that were not looking for 4 or 5 star set ups.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank DJV1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 January 2014

Duplex was as expected,it was clean and well maintained,it had 2 electric rings for cooking we used them about half the time the other half we ate at the restaurant taking advantage of the buffet.Our duplex faced the pool and it was ideal for us to just sit and relax temperature was about 21 C during the day. There is a free bus to Maspolomas and las Ingles during the day but if you want to eat out at night not much round complex and you need to travel to either of these two places.Overall we had nice relaxing time mainly round the pool.

Room Tip: rooms round far pool fairly quiet, road facing don't look as good facing golf course are quiet...
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  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank 556terry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wishaw
Level Contributor
77 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 January 2014

The place is very attractive with two very large pools. The accommodation is small with an upstairs bedroom and bathroom, and a lounge / kitchen downstairs with a balcony and a patio area. Beds are reasonably good and the place is very clean. The restaurant is large and can be very busy. Meals are buffet style with a large choice, so you can be sure to find something you like - so far so good. Service - in the restaurant good with tables cleared etc. by hard working staff - in the bar you can occasionally wait as they seem to be busy doing other things - in reception it depends on your luck if the right person is on it is ok BUT if the wrong person is working what the are doing on their screen, or the friend they are talking to is much more important than that annoying customer, to the extent that they can be rude. Ignore reception just go and enjoy!

Room Tip: Depends on the time of the year. Half the rooms are shaded but some of them have views across the go...
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank chasmac_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cordial Green Golf

Property: Cordial Green Golf
Address: Avda de Tjaereborg s/n, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#35 Family Hotel in Maspalomas
#51 Romantic Hotel in Maspalomas
Price Range (Based on Average Rates): £
Hotel Class:2 star — Cordial Green Golf 2*
Number of rooms: 266
Official Description (provided by the hotel):
Next to the golf course of Maspalomas, 2km from the spectacular Dunes of Maspalomas and only some minutes to the Shopping Centre Faro 2. Free shuttle bus offered to the beach of Maspalomas and the centre of Playa del Ingles various times per day. Golf and Tennis facilities nearby (on charge)250 bungalows with one bedroom and 16 bungalows with two separate bedrooms completely renovated in duplex style. All consist of lounge with sofa-bed, telephone, ceiling-fans in living- and bedroom, safe and Sat-TV (both for rent), kitchenette with fridge, toaster, coffee machine, kettle, bathroom and furnished terrace.Poolside snack bar and restaurant "a la carte" with terrace. Half board consists of breakfast and dinner buffet with the possibility of having lunch instead of dinner. Further Facilities:2 extensive pools (one heated during winter season from Nov. To March); Seperated children`s pool and children's playground; Large sun terraces with sun beds free of charge; Minimarket; Animation for children, entertainment and live music several times a week; Internet corner on suplement and WiFi free of charge in public areas of the complex; Cordial Green Golf was completely renovated in Summer 2006. ... more   less 
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Also Known As:
Cordial Green Golf Hotel Maspalomas
Green Golf Apartments
Cordial Green Golf Maspalomas, Gran Canaria

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