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“What a lovely place” 5 of 5 bubbles
Review of Maspalomas Princess Hotel

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Maspalomas Princess Hotel
Ranked #53 of 220 Hotels in Maspalomas
north wales
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“What a lovely place”
5 of 5 bubbles Reviewed 18 May 2014

My husband and I have just returned from a week at this hotel. It certainly is impressive. Very clean and tidy, food ok for a week but could do with a bit more choice. Entertainment good and seemed a good programme if you had kids with you. They do great cocktails at the bar too.
The only down fall was extra charge for safe 13.50 €, wifi 19.00 € and fridge 13.50 € a week. Plus there was no tea or coffee facilities in rooms. Some of the rooms have very limited view due to shrubbery but we found this fine as it kept the room shaded and cool.
We are planning to return next year as so impressed with hotel and the resort.

Room Tip: If you want a better view I'd recommend you ask for 2nd or 3rd floor room with view of pool area...
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank julieNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,830 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (424)
Date | Rating
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  • Dutch first
  • English first
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English first
Bristol, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 16 May 2014

My husband and 8 month old baby stayed here and had a wonderful holiday. The pool is just stunning and the surrounding gardens are beautiful, and full of exotic flowers. The crazy golf course is a sweet family activity, and there is a fantastic activity programme laid on by the hotel. and there are lots for all ages to do.
The staff are lovely and helpful, and the food was great and our room was cleaned everyday and was spotless.
It is a pleasant walk from the sea, which we enjoyed.
I am a real fusser, so to rate this hotel so highly shows how great I think it is.
I am definitely coming back on a much bigger family holiday - it is the sort of hotel you wish you could show everyone. Very much recommended.
It is a quiet hotel, which suited us, but may not suit lively, younger guests.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LoveBeeBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

Great hotel, the service was second to none, amazing value for money. Very comfortable beds, and the hotel is very clean. Hotel is located just down from a water park and is surrounded by a great range of mountains. Big rooms, highly recommended.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kyle I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset UK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

Stayed here Easter week 2014 and really couldn't fault anything about the hotel. Lovely staff, clean hotel, excellent rooms, brilliant food. Great pools. Only thing that drove us mad was having to get up to reserve sunbeds! The location is not great with only one shop and restaurant near by, it's a good 25 minute walk to the lighthouse area, but we were happy to stay on the complex all the time. Entertainment was as expected very typical but there were two shows that were great. Second Princess Hotel we've stayed in and weren't disappointed.

Room Tip: 1024' second internal door to cut down corridor noise and very large.
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Helen0413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

I actually travelled to this hotel last September but completely forgot to write a review. We arrived quite late to the hotel and by the time we checked in, we just wanted to go to sleep ! The service was quite slow so be prepared for a wait while checking in.

The rooms were lovely and spacious - and up to a high standard! Lovely big pools and enough sunbeds for everyone.. was no need to get up early to reserve one. The staff at the pool bar were lovely and couldnt be more friendly.

The meals are of a high quality and there was something different to choose from on a daily basis, including various themed nights throughout the stay.

The entertainment wasnt the best, however the 'Black Brothers', which are an acrobaic act, were fab and definitely worth staying in the hotel to watch.

The weather towards the end of our stay wasnt the best, and the staff tried to put different activities on inside to keep people busy and activities to do. A trip to Maspalomas is a must, so many cafes and bars along the front, along with designer shops. Its more chilled out than the short trip to Playa de Ingles which can be fairly windy. We visited the dunes which were fantastic, however hard work to climb up to the top ! We took a taxi to both Maspalomas and Playa de Ingles. We walked both during our stay, however its a fair old walk and with rising temperatures its quite hard work !

We booked the Submarine excursion through Thomson reps who are based at the hotel and would highly recommend it. It is about an hours coach journey to Puerto Mogan where you get a couple of hours before the excursion and it is such a lovely area. The submarine was great too. Highly recommend it.. especially if you have children.

All in all, its a fab hotel and highly recommended ! The only thing that lets it down is the poor service at times and the entertainment could be better.

Room Tip: The rooms on the ground floor.. the balcony is covered by huge trees. If possible, try and get a ro...
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank L123T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

We will be back!

Great hotel, nice food (but bring your own coffee for breakfast ), nice rooms, service minded staff. Lots of pools and they were very clean and heated up to 28 temp.
Great with kids!

Maspalomas Princess Hotel was a lot better than we expected. We normally rent a car, but we were so happy and relaxed and just didn't need to. The walk to the Beach/Dunas was also lovely.
It is also possible to rent bikes at the hotel.

The hotel is very big, but never seems crowded. Lovely Gardens everywhere for peace and quiet.

We had a great holiday in the beginning of April

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 April 2014

Masked by the beautiful reception our hopes were high for this hotel until we got off the coach and had to wait in a queue for 25 minutes leading outside the front door to get booked in. No offer of a refreshments whilst you waited and no offer of any assistance, not even a seat for the elderly travelers. We should of got back on the coach then! When you finally get booked in by unwelcome reception staff you are then left to lug your own luggage to your room if you can find it. No offer of help given by staff/porter at all.

The room was lovely, spacious, clean . that was as good as it got.

Half board is not half board as you would expect. You have to have breakfast and dinner. There is no lunch so you can not choose that as an option. The food itself is served in what can only be described as a fancy canteen. if you like that then great but please don't suggest its four star dining, it isn't. Everything feels processed and food is adequate only. Staff look rushed and there is no sense of personal service whatsoever. Beware if you are a large family as the cost of drinks soon mounts up, (approx 3 euros for a soft drink incl water) and don't forget your room ticket as your herded to a table, otherwise your told off and advised not to do it again!

Most services you need to pay extra for : use of the fridge, to use the safe, to have wifi , and even change your beach towels every time you use them and even the mini golf on site.

The pool area is horrible. Packed in like sardines its difficult to move between beds and there is no where to get any sense of privacy what so ever. It feels dirty, unkept and is not a pleasant area to stay in for any reasonable amount of time. Your better taking the minimum 20 min walk to the beach ( not a scenic route by the way ). If your elderly or have mobility problems then negotiating your way through the pool area (which does a good impersonation of Tooting Lido on a hot summers day ) will be a feat in itself to get to the back door which leads to the route to the beach. The walk is long and in the heat, very long.

With all the extra costs, its a much better deal to go to a nicer hotel by the beach where you do not pay extra for water, fridge, safe, wifi, entertainment etc. You also won't need to be paying for taxis to and from the hotel when you cant face that misery walk back each day.

The only other plus side was Thomson staff reps were great when addressing the above but they can only do so much.

  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Grace G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maspalomas Princess Hotel

Property: Maspalomas Princess Hotel
Address: Avda Tour Operador TUI, s/n, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Luxury Hotel in Maspalomas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Maspalomas Princess Hotel 4*
Number of rooms: 450
Official Description (provided by the hotel):
The Maspalomas & Tabaiba Princess is perfect for families with children, golfer (there's a golf course right behind) and those who just want to relax by the pool. The two u-shaped buildings Maspalomas Princess and Tabaiba Princess share a huge pool landscape including an artificial beach, with pool bars and a relax-island. The Maspalomas & Tabaiba Princess is situated in Maspalomas, in the south of Gran Canaria. Within walking distance there is the golf course Maspalomas Golf (300 m) and Maspalomas beach (1,5 km) with its famous dunes. Gran Canaria Airport is located 35 kilometers from the hotel and the resorts Meloneras and Playa del Ingles 3 kilometers. The Maspalomas & Tabaiba Princess has two main restaurants with live-cooking, offering buffet style breakfast, lunch and dinner. The À-La-Carte-Restaurant "La Hacienda" in the pool area serves tapas and international cuisine. Gentlemen are required to wear long pants and shirts with a sleeve in the evening in the restaurant. A total of 9 bars complete the gastronomic offer of the Maspalomas & Tabaiba Princess. The huge pool landscape of the Maspalomas & Tabaiba Princess boasts 6 outdoor pools, including 2 kids pools and a pool with an artificial beach, wooden parasols and a sand volleyball court. Some of the pools feature sloping entrances. The animation team hosts activities such as aquagym, aerobics, archery, beach-volleyballs and darts. Furthermore there is the option to play table tennis, mini golf, tennis, billiard and giant chess within the hotel. For the smallest guests there is a mini-club, kids pools, mini-disco, a playground and a special miniature hotel, the so called play-hotel. There are 439 rooms and suites in the Maspalomas Princess and 434 in the Tabaiba Princess. As a standard all rooms feature air conditioning, minibar-fridge (€), satellite tv, balcony or terrace and bathrooms with bathtub-shower-combination, hairdryer and amenities. ... more   less 
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Also Known As:
Maspalomas Princess Hotel Gran Canaria

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