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“Just Got Back”

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H10 Playa Meloneras Palace
Ranked #9 of 220 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersGold level
Stoke on Trent
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Just Got Back”
5 of 5 bubbles Reviewed 19 June 2012

Me and the missus just got back after a wonderful stay in this amazing hotel. It has the most stunning layout of any hotel I have ever stayed in and I would love to know who designed it. It was confusing at first getting around with the external corridors and frequent short flights of steps and we kepf finding ourselves in parts that we hadn't intended to be in but we found our way around quite easily after a day or two. A map of site for new arrivals would be useful. Our room was large with a sofa and an armchair as well as all the usual hotel room furniture and was generously equipped and beds were comfortable - however pillows were rock hard and if you suffer with neck problems like I do then take your own pillow. I will next time! Food very, very plentiful with an amazing amount of choice and if you choose carefully you will always have good meals. Breakfast omelettes cooked to order whilst you wait were excellent as was the fish at dinner. Huge terraced area outside with three pools and a paddling pool for little 'uns - always found plenty of sunbeds available and the luxury sunbeds (like an outsize double bed) were extremely comfortable. Pleasant terraces with an abundance of cacti and other plants made the whole area relaxing. It was quiet whilst we were there with few children and even fewer teenagers. It may not always be like that but whilst we were there it was very quiet and very relaxing. Easy walk to Maspalomas along promenade at rear of hotel and a walk to, and exploration of, the famous sand dunes is well worth it. Nudist section of beach along the way. Never seen so many people in need of a good ironing! If hot and weary after your walk then taxi ride back to hotel is cheap - cost us just over 3 euros for the two of us. In short - ignore the rantings of the illiterate and illegible on this site and visit this hotel. You won't regret it. Can't wait to go back again. El Martino & Mrs El Martino

Room Tip: We had room 630 which was excellent but views from the balcony of pool and sea were hindered by larg...
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  • Stayed June 2012, travelled as a couple
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Helpful?
2 Thank MartinBall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Relaciones Públicas at H10 Playa Meloneras Palace, responded to this review, 14 July 2012
Dear H10 Playa Meloneras Palace Guest,

Thank you very much for your wonderful review published on Tripadvisor.

It is a great pleasure to hear that you enjoyed our welcoming and friendly staff and of course our very tasty food.

We have also taken good notice of your comments about the pillows.

We look forward to welcoming you again in our H10 Playa Meloneras Palace.

With best regards,

H10 PMP Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,141 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (552)
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Bergen, Norway
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 June 2012

We had a great holiday on this hotel, and we will surely be back quite soon.
The food was very good, we loved the breakfast. The free parking in the hotelgarage was most appreciated.
We have nothing bad to say about this hotel, do not hesitate to book this hotel if staying in the Maspalomas / Meloneras area.

  • Stayed June 2012, travelled as a couple
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Helpful?
1 Thank KnootS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Relaciones Públicas at H10 Playa Meloneras Palace, responded to this review, 14 July 2012
Dear H10 Playa Meloneras Palace guest,

Thank you for taking your time and share your opinion about your last stay at the H10 Playa Meloneras Palace on Tripadvisor.

We are very happy to know that you really enjoyed our food and our facilities and that you want to repeat the nice experience with us.

It will be a pleasure to welcome you again at our H10 Playa Meloneras Palace.

With the best regards,

H10 Playa Meloneras Palace Team
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Dublin, Ireland
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 14 June 2012

This is a big hotel with stunning rooftop pools and a view of the sea. Our room was directly under the roof and we were woken each morning to the sounds of the sunbeds being dragged into the best positions. Our room was a good size and we had a fantastic little private garden with loungers and a table. If we wanted quiet time, our garden got the sun all day.

If you got up early enough - you could avail of the large rattan beds for two - they were wondeful!

The breakfast buffet was the best I've had in Gran Canaria - the selection of cakes and pastries did a lot of damage to our waistlines.

The staff were pleasant. One lady in the restaurant went around with a constant scowl - so we stayed out of her way.

This hotel is located a 10-minute walk from the Lighthouse in Meloneras. We had many pleasant walks down the promenade to eat in the restaurants behind the Lopesan hotel.

Having stayed in the Lopesan Costa Meloneras - a four-star hotel, I would not consider the H10 a five-star hotel. Having said that, I was more comfortable in the H10 hotel as the guests were much more relaxed and down-to-earth.

A lovely hotel that I wouldn't hesitate to recommend.

  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank nicnac37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway, Ireland
1 review
4 of 5 bubbles Reviewed 14 June 2012

My husband & I stayed here for a week, late May early June and had a wonderful holiday. While it was quiet (apparently May & June are the quieter months), there were plenty of people around but it wasn't hectic. The hotel is a fabulous design even though it gets tricky at times with the different floors as you come in on the third floor (I think) for reception. But you can see why it is designed like this to give you the benefit of the best views from your room & pool, which you certainly get. The breakfast in the morning was fantastic, you get so much choice and couldn't look for anything more. The service both in the restaurant and at reception was very good, everyone was friendly and very helpful. On our last day we didn't have to leave the hotel until 5 but check out was 12. They offered us a room to shower and change (free of charge) after spending the last few hours in the sun which was a first for us and a very nice gesture. The room is spacious, the beds very comfortable and a good size. The grounds around the pool are very well kept with beautiful colourful plants/shrubs, cactus and palm trees, just what you want to make you feel somewhere different. There are some restaurants along the beach area at the back of the hotel which are good and a 10/15 min stroll along the prom to Meloneras for a wider choice of restaurants and shops. We've stayed with H10 before and would definitely stay with them again and I can only say that I would recommend this hotel for a great getaway.

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank Oonagh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Relaciones Públicas at H10 Playa Meloneras Palace, responded to this review, 24 June 2012
Dear Oanagh W,

First of all we would like to thank you that you have chosen our hotel. We appreciate very much your comments on Trip Advisor.

We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. Of course we have forwarded your comments to the different Department Managers so that they can pass on the information to their teams.

Your friendly open words on Trip Advisor are an inspiration and motivation for us to keep our high standards and quality.

For us it has been a real pleasure having met you at the H10 Playa Meloneras Palace, and all our staff would be happy to welcome you again on future holidays.

With best regards,
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Cromer, United Kingdom
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 12 June 2012

Have stayed at the H10 on several occasions now. Good position overlooking the water with lovely pools. Food some of the best I have ever sampled in an hotel. Nice walk into the shops.Is inclined to leak if there is heavy rain, but this does not happen very often in Gran Canaria

  • Stayed July 2011, travelled as a couple
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Helpful?
Thank Bridgeman14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helensburgh, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 June 2012

My wife and I have recently returned from our third wonderful stay at the hotel. After our first visit, I joined the 'Club H10' and have enjoyed the benefits of same. On arrival, this time, we were greeted with a lovely welcome gift of a platter of eats and chocolates. Also, my birthday occured during the stay and the Hotel delivered a Bottle of bubbly to the room. A greatly appreciated gesture. As a member of the 'Club H10' there are other benefits which we further enjoyed during our holiday. A visit to the H10/Club H10 website, details all. I must also give a mention to Cynthia and Anna at the 'Club H10' Reception desk for all their advice and info. pertaining to any requests/questions we had. One incident in particular I should mention. After returning to the hotel by taxi one morning, my wife realised that her wallet had fallen out of her pocket in the taxi. By that time, the taxi was well gone. We went straight to the 'Club H10' desk whereupon Anna immediately sprung into action. By this time, my wife was in a panic as the wallet contained our I.D.'s, EHIC's, her room keycard, 50 euros, etc. etc. Thirty minutes later, the wallet was returned to the hotel by the taxi driver who was totally unaware of it being in the back of the cab. Watching Anna sorting and solving this situation with the little info. she had was fantastic. We offered her a thank you gift. She refused stating she was glad to assist, being part of her job. What a wonderful attitude and a credit to H10. As to the remainder of our stay. We had a Seaview Room, which was cleaned daily by 'Catty' our allocated maid. She did a great job. Our room was spacious, comfortable, had a large balcony and marvellous views. The twin beds are large and comfortable. The room also contained a settee and armchair, coffee table, desk with minibar and storage, chair and a large built in wardrobe. The bathroom was large with double sinks, shower over the bath, and a W.C. seperated by an opaque glass door. Very nice.
Meals were very good and of a European nature rather than 'chips and burgers' etc. The breakfasts were particularly good with a great choice. The fresh orange juice is fantastic. As we were Half board, we only used the Poolbar Restuarant a couple of times and found the food etc. to be of a good standard. All in all we had great holiday and are in the process of working out our return to this hotel, later this year, hopefully. One further detail before concluding is that the Hotel is situated approx. 20/25 minutes walk (depending on which route you take) from the central area of Meloneras/Maspalomas. Fortunately, we both enjoy walking. If you don't fancy the walk(s), there is a courtesy bus there and back, twice daily, which we used now and again.
Jet At.

Room Tip: Rooms overlooking the Adult pool are more suited for couples. Rooms overlooking the Family/Children...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JetAt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Director de Relaciones Públicas at H10 Playa Meloneras Palace, responded to this review, 13 June 2012
Dear Guest,

We are delighted to hear that you spent wonderful holidays at our H10 Playa Meloneras Palace and on behalf of the entire team we want to thank you for your kind and open words published on Tripadvisor.It has been our pleasure and honor being your host and we are happy to read that you enjoyed the services and facilities provided. We are working very hard to deserve these beautiful words and our staff are truly dedicated to this end so we are prepared to serve our guests in anything they may need, in your case we are happy to read that the problem with your wallet was solved out quickly by our staff.

Thank you very much for especially highlighting our food quality and variety at breakfast as well as the friendliness of our employees. This compliment will be passed on to the entire team.

Once again, thank you for staying with us! We are looking forward to welcome you back at our H10 Playa Meloneras Palace in the near future.

Best regards from the entire team
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 June 2012

One of the best hotels ever visited, the staff very helpful, very good selection of food, beautiful sea view room with a quite big bathroom and balcony! Enjoyed the evenings in the balcony watching the sunset and the golf course. Animation at night was regular with some good shows but in general not 5 stars. We were offered some cava and fruits on arrival which was a good start. In general enjoyed the stay very much. The hotel is in a very quiet area, 20 minutes walking distance from the main interest zone if you like shopping...if no you have everythng you need next door such as a beautiful beach and restaurants. We are planning to go back for christmas to H10

Room Tip: Reserve a sea view room!
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  • Stayed June 2012, travelled with family
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Helpful?
1 Thank Rey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about H10 Playa Meloneras Palace

Property: H10 Playa Meloneras Palace
Address: C/ Mar Caspio 5 | Costa Meloneras, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Maspalomas
#4 Green Hotel in Maspalomas
#6 Spa Hotel in Maspalomas
#9 Luxury Hotel in Maspalomas
#10 Romantic Hotel in Maspalomas
#12 Family Hotel in Maspalomas
Price Range (Based on Average Rates): ££
Hotel Class:5 star — H10 Playa Meloneras Palace 5*
Number of rooms: 374
Official Description (provided by the hotel):
The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm. ... more   less 
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Also Known As:
h10 Playa Meloneras Palace Hotel Maspalomas
H10 Playa Meloneras Palace Maspalomas, Gran Canaria
Playa Meloneras Palace
Gran Canaria Meloneras
Meloneras Palace

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