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“Lovely Break”

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H10 Playa Meloneras Palace
Ranked #8 of 216 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersGold level
Reviewed 11 February 2014

We have just returned from a 4 night break here. Nice large room with sea view in good condition and clean.. The meals were very good with plenty of choice on the buffet or show cooking station featuring steak, chicken or fish on various nights. The breakfasts again had a good choice of food with bucks fizz available every day. The only downside was that the water for the tea wasn't hot enough, but that is usual in hotels abroad.. An urn by the tea station would fix that. We had one meal in the Gaudi a la carte restaurant which was excellent; the cost was lower than a similar meal in the UK.

The garden and pool areas were clean and well maintained. We didn't have a problem getting sunbeds with a parasol. The nearby Meloneras beach had a number bars and shops. We found the sardines for lunch in the Bellagio bar very good indeed. The half board option worked well for us. A 20 - 30 minute walk along a promenade took us to Masapalomas which was far busier with many shops and reastaurants.

If we come back to Gran Canaria, we will certainly return to the H10

  • Stayed: February 2014, travelled as a couple
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2  Thank Active-Pensioner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Director de Relaciones Públicas at H10 Playa Meloneras Palace, responded to this reviewResponded 19 February 2014

Dear Guest,

thank you very much for taking your time to let your opinion about your stay with us at the H10 Playa Meloneras Palace*****. This also helps other customers to make your decision when booking a holiday. We are very happy to know that your stay is been satisfactory.
If you decide to come back, please let us know, we will be very glad to welcome you and allocate you in a nice room.
The Team wish you a nice time and we hope to be able to welcome you again.

The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,107 - 1,113 of 3,473 reviews

Reviewed 10 February 2014

My partner and I stayed here last summer. It was exactly what we wanted. Quiet (no children) clean and better than many many 5* I have stayed at!
Peroni bar just opposite ( which made my boyfriends mind up straight away) overlooking the sea -perfect!! Was exactly what we wanted we are looking again to come back this year.

  • Stayed: July 2013
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Thank Jessiewessi16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Guest Relations Manager at H10 Playa Meloneras Palace, responded to this reviewResponded 13 February 2014

Dear Guest,

Thank you very much for taking your time to let your opinion about your stay with us at the H10 Playa Meloneras Palace***** in Tripadvisor.
We are very happy to know that your stay is been satisfactory and have taken a note of your suggestions. These opinions are very important to us because they help us to improve our services.
If you decide to come back, please let us know, we will be very glad to welcome you and allocate you in a nice room.

Best regards,

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

Just returned on 6th February from our first visit to the Meloneras Palace - and hopefully it certainly won't be the last! the hotel is located in a superb position overlooking the sea - the gardens are well tended - in fact, everything is spotlessly clean and well maintained. All the staff - from reception to restaurant - are attentive and friendly - Julian and Janice are a real bonus to the animation team - both full of energy, charm and enthusiasm, Ramon in the restaurant was also very sweet! The varied food choices were excellent - in fact, it was hard to decide every evening as it all looked so delicious! the walk into Maspalomas helped to work off the extra pounds! Thank you all for a wonderful holiday!

Room Tip: Higher floor gives wonderful views over garden & sea
  • Stayed: January 2014, travelled as a couple
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Thank Annie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Director de Relaciones con Clientes at H10 Playa Meloneras Palace, responded to this reviewResponded 19 February 2014

Dear Annie,

thank you very much for taking your time and leave your opinon about your stay with us in H10 Playa Meloneras Palace***** in Tripadvisor.
It is a pleasure for us to know you have enjoyed your stay. Our first premise is the costumer satisfaccion.
We would be very happy to welcome you again, if you decide to come back, we are here to your disposal.

Thank you very much, we wish you the best,

The H10 team.

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Reviewed 4 February 2014

We have just returned from a lovely second visit...we were there last January.
The staff were all very helpful...particularly Souliman, who as last year is very charming, helpful and always attentive.Marta also is very attentive, and friendly.

We particularly enjoyed the daytime entertainment, this year.Julian was very helpful, especially if the recreation was something new to the participant.He was very patient and encouraging.Kjel arranged a beginners Spanish class, and that was great fun.Both Julian and Kjel were excellent at encouraging participation, and we both tried classes, we had never done before.I also enjoyed stretching and dancing with Janice, who also was very enthusiastic.
The evening entertainment started late, due to the children's entertainment only finishing at 21.30.We would have preferred it to start at 21.00.We enjoyed the pianist, in the reception bar.
The choice of food is wonderful, and the staff are very efficient, at ensuring dishes are replaced if they are getting low.
This year we registered for the "Club" membership, which has several advantages..we would have registered last year, but were not made aware of it.This year we were told of it at a Welcome meeting....which we weren't told of, last year....nor were we told of a Welcome meeting last year.
The position of the hotel is wonderful and the promenade walk to the local shops lovely.
The loungers by the pool area, were very soon occupied with towels...and no occupants very early on....10.30 was late enough to get a position near the infinity pool....the best place to swim...On all occasions that I swum there, all the loungers were occupied, and even when I found one empty lounger I was told it was reserved but I could use it to leave my towel on...!!...if I was just swimming!!
We stayed half board, which we found ideal for us.
However, use of the inside pool and facilities, were 25 euros extra per person per day and I feel that is too much, especially on the cooler days when the outside pool water was not at all warm.
We found all the staff very helpful,the hotel very clean with many facilities and the position excellent.

Stayed: February 2014, travelled as a couple
Thank Westwinds95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Guest Relations Manager at H10 Playa Meloneras Palace, responded to this reviewResponded 11 February 2014

Dear Guest,

thank you very much for taking your time to let your opinion about your stay with us at the H10 Playa Meloneras Palace*****. This also helps other customers to make your decision when booking a holiday. We are very happy to know that your stay is been satisfactory.

We have taken a note of your suggestions. These opinions are very important to us because they help us to improve our services.
If you decide to come back, please let us know, we will be very glad to welcome you and allocate you in a nice room.
The Team wish you a nice time and we hope to be able to welcome you again.

Best Regards,

The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2014

We have just reurned on the 30th January from our second visit to the Meloneras Palace and were delighted to find that the high standards of January 2013 have been maintained. It is a most spacious and comfortable Hotel with excellent facilities and friendly and efficient Staff. The very varied choice of excellent food was enjoyed and the 'all inclusive package' was good value. Look forward to future visits.

  • Stayed: January 2014, travelled as a couple
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2  Thank highland51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Guest Relations Manager at H10 Playa Meloneras Palace, responded to this reviewResponded 11 February 2014

Dear Guest,

Thank you very much for taking your time to let your opinion about your stay with us at the H10 Playa Meloneras Palace***** in Tripadvisor.
We are very happy to know that your second stay is been satisfactory and that you are thinking to come oncemore . These opinions are very important to us because they help us to improve our services.
If you decide to come back, please let us know, we will be very glad to welcome you and allocate you in a nice room.

Best regards,

Equipo Directivo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

stayed in Jan for the 2nd time in 12 months. Overall the Hotel is excellent with great food, plenty to select from at all meal times. We chose the all inclusive option and the drinks are all top brands. For example gin, Larios,Beefeater, Gordons, Tanquery, Bombay sapphire all included. The same for vodkas and whisky so many to are included plus all the cocktails, Baileys, Grappa, Cointreau , Irish coffees etc etc. The entertainment is good in the evenings and the staff are all so friendly, especially the tall Manager in the Restaurant who is from Morocco. He made us so welcome all the time. Plenty of sun beds but some people do reserve the best ones which are like double beds and the staff do nothing about it despite signs saying its not allowed. The Pools were cold but the indoor Spa heated which was gorgeous and is included for those on the all inclusive package. The entrance otherwise is 25 euros each time. Hopefully will go back again next time as we met other people we saw last year so many guests return time and time again.

Room Tip: Sea view and higher up level 6 or 7
  • Stayed: January 2014, travelled with friends
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Thank rharbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Guest Relations Manager at H10 Playa Meloneras Palace, responded to this reviewResponded 11 February 2014

Dear Mr. Rharbin,

Dear Guest,

thank you very much for taking your time to let your opinion about your stay with us at the H10 Playa Meloneras Palace*****. This also helps other customers to make your decision when booking a holiday. We are very happy to know that your stay is been satisfactory.

We have taken a note of your suggestions. These opinions are very important to us because they help us to improve our services.
If you decide to come back, please let us know, we will be very glad to welcome you and allocate you in a nice room.
The Team wish you a nice time and we hope to be able to welcome you again.

The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

Our 5th visit and this hotel continues to tick all the boxes!! Really wonderfully welcoming staff, all skilled and helpful. The outside exercise 'stretch' session is a real joy each morning at 11.00am .Janice is enthusiastic, incorrigible, entertaining and proficient, we hope she is there next visit! The restaurent staff( particularly Souliman Irene and Ramon) make each meal a pleasure. The breakfasts are even better now that there is an espresso coffee machine as well as serving staff. The food remains extremely varied and beautifully served!. I would just like to suggest that they get their hands on an English dessert recipe book for more variety on the sweets trolley, but having said that there are always at least 15 different sweets plus super icecreams and every fruit imaginable.

Room Tip: As all the rooms are spacious and well appointed and as there are many many places to relax it isn...
  • Stayed: January 2014, travelled as a couple
    • Location
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    • Rooms
    • Cleanliness
    • Service
2  Thank mfeakin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Public Relations Manager at H10 Playa Meloneras Palace, responded to this reviewResponded 31 January 2014

Dear Mfeakin,

5th visit in H10 Playa Meloneras Palace*****...what can we say!! we think just to write "thank you" it is not enought to explain how pleasure we are to have you as a regular guest.
Your comments in Tripadvisor are very helpfull and positive. I will pass to all the staff your opinion about the Hotel, they will be very happy to know it.

We have taken a note of your suggestions. These opinions are very important to us because they help us to improve our services.
If you decide to come back, please let us know, we will be very glad to welcome you and allocate you in a nice room.
The Team wish you a nice time and we hope to be able to welcome you again.

The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Playa Meloneras Palace

Address: C/ Mar Caspio 5 | Costa Meloneras, Gran Canaria, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Maspalomas
#4 Green Hotel in Maspalomas
#5 Spa Hotel in Maspalomas
#7 Luxury Hotel in Maspalomas
#10 Romantic Hotel in Maspalomas
#12 Family Hotel in Maspalomas
Price Range: £137 - £334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — H10 Playa Meloneras Palace 5*
Number of rooms: 374
Official Description (provided by the hotel):
The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm. ... more   less 
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Also Known As:
h10 Playa Meloneras Palace Hotel Maspalomas
H10 Playa Meloneras Palace Maspalomas, Gran Canaria
Playa Meloneras Palace
Gran Canaria Meloneras
Meloneras Palace

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