We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
H10 Playa Meloneras Palace
Ranked #9 of 218 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersGold level
Reviewed 29 June 2014

My husband and I spent 10 wonderful nights here in May. We stayed in a privilege room on an all inclusive basis. The hotel is in a great location, spotless and the staff were always very helpful.

We ate all our meals in the Gaudi restaurant and must say the food was always excellent. We were well looked after by Andres and his team. A big thank you to you all.

Overall 10 out of 10. We have already booked our stay for next May, and counting down the months.

Room Tip: Pay extra for the privilege service.
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank ZINGY47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 5 July 2014

Dear ZINGY47,

It was a pleasure for us to welcome you to our H10 Playa Meloneras Palace***** . Thank you for sharing your opinion on Tripadvisor.

Your words about our hotel and service are a motivation to improve every day. Thank you for your praising words of our Gaudi Restaurant staff. It will be a pleasure for us to share your lovely comment with the team!

We are happy to read that you love our hotel and that we may expect you back the next May. We all look forward to seeing you again soon and extend our best wishes to you.

Best regards,

H10 Playa Meloneras Palace ***** Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (3,609)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,091 - 1,097 of 3,609 reviews

Reviewed 29 June 2014

We have just returned from another superb relaxing break at the H10 Playa Meloneras Palace, Gran Canaria. This was our sixth visit to this hotel as we really appreciate the quiet location, excellent facilities, delicious food and superb accomodation. This is a large hotel set in attractive and well-maintained grounds. All rooms face south, overlooking either the hotel pools or the sea. My financee has recently discovered that she has food intolerances , so we e-mailed ahead to check that she could be catered for. This was not a problem: there is soya milk, lactose-free milk and gluten free food available. Along with the usual fantastic selection of healthy (and perhaps not so healthy!) options. We dine outside as the main restaurant can become a little noisy and warm on occassions. Waiters can be in short supply if you are an early riser to breakfast, you can, however, make use of the two Nesspresso machines in the dining room to get that caffine fix! We would not hestitate to recommend the hotel to anyone wanting a totally relaxing break in a supeb setting in the sunshine. We are already looking forward to going back next summer...

Room Tip: A high floor will give you a better sea view. These tend, however, to be "Privilege" rooms...
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 5 July 2014

Dear Martin S,

It was a great pleasure for us to welcome you back to our H10 Playa Meloneras Palace***** and we wish to thank you for sharing your impressions with us.

We are glad to hear that you spent a fabulous holiday and that the comfort and views of your room met your expectations.

We all look forward to seeing you again soon and extend our best wishes to you.

Sunny regards from Gran Canaria,

Equipo H10 PMP*****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

We spent two nights here at the H10 Playa Meloneras Palace and stayed in one of the privilege rooms.

We was greeted by a young lady from the privilege desk when we arrived, she was really pleasant and offered us a glass of cava whilst she was checking us in and showing and telling us all about the Resort.

The location is at Meloneras Beach, which was a little further out than we would have liked and the whole resort was pretty quiet but it was a lovely walk down the promenade to Maspalomas which takes around 15 minutes and well worth the walk.

All the privilege rooms are located on the 7th floor of the building, facing the ocean with great views, the bed was huge and the room was lovely though the bathroom was a bit dated and there was a few coffee stains on the sides and the outdoor table wasn't clean. it was a nice room though but not sure if it was worth the extra money.

The Pools are amazing with one huge pool with a pool bar-cafe and the one is an infinity pool which overlooks the Ocean which is beautiful.

The whole resort is huge though with many lounges, restaurants, pool bars, loads of sun beds, and also a outdoor privilege area with its own sun beds, I wasn't so sure about the indoor privilege room though i felt a bit enclosed in, and when we tried to go in at 8pm to watch one of the world cup games we was told it was closed? at 8pm??? seemed a bit stupid as there was no one in there and we was paying for it?

Everything is mainly underneath the main dome of the H10 Resort it looks like a Gaudi creation with the beautiful tiled Dome which you can see all across the resort, Inside on the main top floor is the Reception and Piano Bar, and the floor below is the Gaudi Restaurant and the floor below that is the huge lounge area which is beautiful.

With the privilege rooms you do get a choice of eating in the Gaudi Restaurant which was lovely but did feel like it could have been a better setting or maybe outside? The food there was lovely especially in the evenings though I'm not sure if i would eat at breakfast again as the Buffet breakfast did seem better.

There is a huge dining room with holds a huge buffet for Breakfast Lunch and Dinner, all superb at all times with a lovely selection also with its own privilege section.

Also with the privilege room you do get free use of the spa though not the massages etc.

The entertainment at night is held in the big atrium building with a huge lounge area, We watched a great polynesian show where i even ended up on stage. The waiters also come around asking you what drinks you would like.

One night i had a bottle of lemon juice from the mini bar and was charged 4 euros for it, for the price of a privilege room i would have thought this might have been deducted but it wasn't.

Service was a bit hit and miss at times though, At times it took forever to come and take our order for drinks in the lounge bars, and at the pool bar when we was having lunch it seemed to takes ages to get any notice, Also there never seemed to be anyone at the privilege desk, especially when we checking out there was no one there but most times it was excellent.

All in all a superb hotel but i don't think i would pay the extra for the privilege service again.

Room Tip: Ask for a room on the high floor overlooking the Pools and the Ocean.
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank orlandouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 30 June 2014

Dear Orlando,

Thank you so much for sharing your opinion onTripadvisor.

We feel greatly that the Privilege Service has not be of your taste! We have so many guests that loves it so much!!
But we are happy that you liked the hotel and you are welcome to come back booking with an other service whenever you like. As we always say, the services can adapt to the customers so every one can find what they are looking for.
Thank you for your comments, we will pass them on to the concerned departments to improve our service and offer an always better service.

We hope to see you soon again in our hotel for longer than 2 days so you have time to enjoy, relax and know our hotel better.
Waiting for this moment we would like to wish you all the best!

Best Regards,

H10 Play a Meloneras Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

We have been visitors to the Playa Meloneras now for four years in a row and if anything our experience has only gotten better. When you find somewhere that has everything you want why change. The rooms are spotless and spacious, we are two families and we had adjoining rooms every time. This was great for the children as one stayed with us "grandparents" and one with the parents. Although this is the first year the children incurred a charge. approx €30 extra per room per day. Mealtimes although quite formal were also very relaxing especially when the children are difficult to please where food is concerned, we always found something they would eat. As for the adults the food was excellent, well presented and varied greatly. Even the pickiest eater will be pleased with the variety and quality. The staff are and always have been ever so helpful going over and above what's necessary in order to please. Roll on next year. I hope this helps. D

Room Tip: If you have children then the fourth floor is a must. "It's actually on the pool level"...
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dmccloskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 30 June 2014

Dear Mr. McCloskey,

Thank you so much to have taken the time to write your opinion on Tripadvisor. As you know this could help future guests to choose their holidays.

Thank you for being such a loyal guest and for taking the whole family to enjoy your "summer home". We are pleased to know that 3 generations can enjoy all at once!

Waiting to see you again for your 5th time, we wish you all the best to you and all yours.

Best Regards,

The Management Team H10 Playa Meloneras Palace *****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

This hotel is fantastic, the staff made sure you were happy and always cheerful. We stayed here the 1st april for one week. It was not high season so was lovely and peaceful, but the entertainment still continued and was brilliant. The food was great, for an all inclusive buffet style restaurant it was one of the best we have been to. The hotel is in the style of gaudi and looks wonderful from the inside. The rooms are spacious, with a huge balcony area and very clean. The area of which this hotel is situated is lovely and there is a lovely walk from the hotel into meloneras which takes around 20 minutes. It is a quiet area, not for party goers, but brilliant relaxing holiday. All inclusive customers alsoget to use the spa for free every day, and treatments are reasonable. The only issue we had was a bit of slow service on adult only terrace bar but there was two new members of staff and im sure they would be great soon. Overall, we as a group of three without hesitation would book this again thoroughly enjoyed this holiday and wished it was longer, and definitely with jet2 holidays.

Room Tip: In the adult only area if travelling without kids.
See more room tips
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 25 June 2014

Dear Hannah,

Thank you for your comments on Tripadvisor!

We are very happy to hear that you enjoyed your stay so much! It is indeed a great place to rest and being All Inclusive you don't have to lift a finger!

We hope to see you soon again among us! Waiting for this moment we wish you all the best.

Best Regards,

The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Just got back from a lovely week at the H10. Really can't fault this hotel. Tried to get a complimentary upgrade, but they were having none of it, at least not unless we paid, however once we saw our rooms we were very happy with our original choice. The room was very spacious with plenty of wardrobe/shelf space. Bathroom with twin basins, power shower in bath. Room was well fitted throughout, with a balcony with lovely quality table and chairs (nothing plastic). We had 3 pools to choose from (all spotlessly clean) and our favourite was the infinity pool which felt balmy.

Restaurant choice was always plentiful and the desserts (only had 2 as I wanted to return home still with a waist) were to die for. Could have done with more waiting staff as trying to order wine with evening meal often took quite a while, but perhaps I'm being picky.

Evening entertainment, whilst typical of in-house nightly offerings, they did have a very decent magician one night and a Chinese Acrobat Troupe another night. Unfortunately, nothing else worth watching.

Overall, it is worthy of its 5* status! I would recommend and I will definitely be going back.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MargaretSolihullWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 25 June 2014

Dear Margaret,

Thank you for taking the time to share your opinion on Tripadvisor.

We are very happy to know you had a fantastic holiday in our hotel! We took notice of your remarks and will pass them on to the concerned departments. It is very important for us to always being improving our services so you and all our future guests can rest and enjoy.

We hope to see you soon again! In the meanwhile we wish you all the best to you and your family.

Best Regards,

Teh Management Team H10 Playa Meloneras Palace *****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014 via mobile

Beautiful location. Very luxurious and spotless. Staff amazing and extremly helpful. One if the best hotels i have ever been to. Keep it up. Food in buffet restaurant very good And varied for all tastes . Prices very good considering its 5 star. Many things to do at hotel. Entertainment is real nice.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Asma8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 26 June 2014

Dear Asma8,

thank you very much for spending your time writting your opinion about your last holidays at the H10 Playa Meloneras Palace***** on Tripadvisor.

It is always a pleasure to read such a nice words.

We hope to welcome you very soon!

Best regards,

Equipo H10 Playa Meloneras Palace*****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Maspalomas
4.5 mi away
Melia Tamarindos
Melia Tamarindos
#5 of 19 in San Agustin
1,909 reviews
1 mi away
Seaside Grand Hotel Residencia
1.1 mi away
Seaside Palm Beach
Seaside Palm Beach
#5 of 218 in Maspalomas
1,166 reviews
Show Prices
Show Prices
Show Prices
3.4 mi away
Sheraton Gran Canaria Salobre Golf Resort
2.2 mi away
Occidental Margaritas
Occidental Margaritas
#19 of 135 in Playa del Ingles
5,286 reviews
0.9 mi away
Lopesan Costa Meloneras Resort, Spa & Casino
Show Prices
Show Prices
Show Prices

Been to H10 Playa Meloneras Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about H10 Playa Meloneras Palace

Address: C/ Mar Caspio 5 | Costa Meloneras, Gran Canaria, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Maspalomas
#5 Green Hotel in Maspalomas
#6 Spa Hotel in Maspalomas
#9 Family Hotel in Maspalomas
#9 Luxury Hotel in Maspalomas
#10 Romantic Hotel in Maspalomas
Price Range: £113 - £386 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — H10 Playa Meloneras Palace 5*
Number of rooms: 374
Official Description (provided by the hotel):
The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , TravelUp, Prestigia, Booking.com, LoveHolidays, Odigeo, TripOnline SA, getaroom.com, Expedia, Hotels.com, Evoline ltd, Cancelon, Ebookers, 5viajes2012 S.L., HotelQuickly and HotelsClick so you can book your H10 Playa Meloneras Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 Playa Meloneras Palace Hotel Maspalomas
H10 Playa Meloneras Palace Maspalomas, Gran Canaria
Playa Meloneras Palace
Gran Canaria Meloneras
Meloneras Palace

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing