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“Fab, relaxing stay!!”

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H10 Playa Meloneras Palace
Ranked #9 of 220 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersGold level
Caerphilly
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Fab, relaxing stay!!”
5 of 5 bubbles Reviewed 5 July 2014

We had a lovely, relaxing AI week at this hotel recently. The pools are gorgeous, the food and drinks are fantastic - plentiful & varied, and the staff very friendly & helpful. We found the AI option good value as you could pretty much have anything you wanted to drink, even wine or cava by the bottle! The evening entertainment was a little disappointing, great fun but only lasted 45 minutes, to be followed by music in the nightclub, which was very old fashioned & repetitive. And the shopping centre in front of the hotel was half empty so for decent shopping you had to walk to Meloneras, about 25 minutes along a promenade. As we were only here a week we mainly relaxed by the pools, we had no trouble finding loungers. Our favourite place was the outside Tropical bar- great for chilling or a pre-dinner cocktail with a sea-view. I was also very impressed that the hotel put a bottle of cava on ice, a plate of strawberries dipped in chocolate and a card in our room on my birthday- a lovely surprise, thank you! We would definitely return ;-).

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CsunworshipperO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, 6 July 2014
Dear Sunworshipper,

Thank you for taking the time to write such a good review on tripadvisor! We are sure that it could help future guests to choose their hotel.

We are so very happy to learn that you enjoyed your time in All Inclusive in our hotel!! it is true that cava pours quite a lot in here, starting with the welcome drink that we offer upon arrival!!

The hotel is indeed on the edge of the urbanization just on the side of the golf course. It provides a lot of tranquility to our guests and it is true that you have to walk a little along the ocean to get there. It is also a wonderful promenade that lots enjoy..

We hope to see you soon again in our wonderful home. Don't hesitate to inform us of your coming so we can take good care of you again.

Best Regards,

The Directive Team H10 Playa Meloneras Palace
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3,145 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (553)
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Telford, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

This is our forth time at this hotel but the first with the family. As previous the hotel was spotless both inside all areas and outside around the pools and grounds. There was always a good choice of excellent food at breakfast. lunch and dinner. The staff were always very pleasant and helpful. The childrens pool was an ideal depth for our three year old grandson also it is a decent size and clean; as were the other pools. Could not fault anything will be returning hopefully next year.

Room Tip: Floor four decent level for pool and entertainment room
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, 6 July 2014
Dear John,

What a great pleasure to read your comment on Tripadvisor and to know that 3 generations can have fun all together in our lovely hotel.
We are sure that this will help family to choose their next holiday destination.

Our pools are indeed wonderful and big and spread enough so everybody can find their own paradise whether it is laughter or tranquility!!

We hope to see you very soon back here with all your loved ones.
Waiting for this moment we wish you all the best!

Cordialy,

Directive Team H10 Playa Meloneras Palace
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1 review
5 of 5 bubbles Reviewed 30 June 2014

Excellent place for a peaceful holiday with quality included.
We will be returning next year, and looking forward too it.
If there is a down side it would be if there was a wedding on, as that would take preference over the entertainment room.
Otherwise excellent, see you next year.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P_kitson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, 6 July 2014
Dear Mr. Kitson,

Thank you for your opinion in Tripadvisor!

We are very happy to read that you enjoyed your stay with us so much and that you are planning to come back.
We have taken notice of your comment about the night show and we will pass it on to the concerned department.

Don't hesitate to contact with us before coming back to see us, we will be at your service. Waiting for this moment, we would like to wish you all the best!!

Best Regards,

Directive team H10 Playa Meloneras Palace
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london
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 June 2014 via mobile

This is by far the nicest and most friendly hotel I've stayed in, I have been coming here for 3 years now and it never disappoints. Everyone should try this place out. Food is amazing and caters for all needs, staff are friendly and always on hand to help. Very welcoming hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank princess55555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, 6 July 2014
Dear Princess,

Thank you for taking the time to write in Tripadvisor. We hope your good comments will help holidays goers to pick our hotel!!

We are very glad to hear that you enjoyed your stays so much and we surely are waiting for your fourth time!!

Don't hesitate to contact with us when you do, we are at your disposition.

Best Regards,

Directive Team H10 Playa Meloneras Palace
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WEST YORKSHIRE
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

My husband and I spent 10 wonderful nights here in May. We stayed in a privilege room on an all inclusive basis. The hotel is in a great location, spotless and the staff were always very helpful.

We ate all our meals in the Gaudi restaurant and must say the food was always excellent. We were well looked after by Andres and his team. A big thank you to you all.

Overall 10 out of 10. We have already booked our stay for next May, and counting down the months.

Room Tip: Pay extra for the privilege service.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank ZINGY47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, 5 July 2014
Dear ZINGY47,

It was a pleasure for us to welcome you to our H10 Playa Meloneras Palace***** . Thank you for sharing your opinion on Tripadvisor.

Your words about our hotel and service are a motivation to improve every day. Thank you for your praising words of our Gaudi Restaurant staff. It will be a pleasure for us to share your lovely comment with the team!

We are happy to read that you love our hotel and that we may expect you back the next May. We all look forward to seeing you again soon and extend our best wishes to you.

Best regards,

H10 Playa Meloneras Palace ***** Team
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Lowestoft
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

We have just returned from another superb relaxing break at the H10 Playa Meloneras Palace, Gran Canaria. This was our sixth visit to this hotel as we really appreciate the quiet location, excellent facilities, delicious food and superb accomodation. This is a large hotel set in attractive and well-maintained grounds. All rooms face south, overlooking either the hotel pools or the sea. My financee has recently discovered that she has food intolerances , so we e-mailed ahead to check that she could be catered for. This was not a problem: there is soya milk, lactose-free milk and gluten free food available. Along with the usual fantastic selection of healthy (and perhaps not so healthy!) options. We dine outside as the main restaurant can become a little noisy and warm on occassions. Waiters can be in short supply if you are an early riser to breakfast, you can, however, make use of the two Nesspresso machines in the dining room to get that caffine fix! We would not hestitate to recommend the hotel to anyone wanting a totally relaxing break in a supeb setting in the sunshine. We are already looking forward to going back next summer...

Room Tip: A high floor will give you a better sea view. These tend, however, to be "Privilege" rooms...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, 5 July 2014
Dear Martin S,

It was a great pleasure for us to welcome you back to our H10 Playa Meloneras Palace***** and we wish to thank you for sharing your impressions with us.

We are glad to hear that you spent a fabulous holiday and that the comfort and views of your room met your expectations.

We all look forward to seeing you again soon and extend our best wishes to you.

Sunny regards from Gran Canaria,

Equipo H10 PMP*****
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Manchester, United Kingdom
Level Contributor
261 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

We spent two nights here at the H10 Playa Meloneras Palace and stayed in one of the privilege rooms.

We was greeted by a young lady from the privilege desk when we arrived, she was really pleasant and offered us a glass of cava whilst she was checking us in and showing and telling us all about the Resort.

The location is at Meloneras Beach, which was a little further out than we would have liked and the whole resort was pretty quiet but it was a lovely walk down the promenade to Maspalomas which takes around 15 minutes and well worth the walk.

All the privilege rooms are located on the 7th floor of the building, facing the ocean with great views, the bed was huge and the room was lovely though the bathroom was a bit dated and there was a few coffee stains on the sides and the outdoor table wasn't clean. it was a nice room though but not sure if it was worth the extra money.

The Pools are amazing with one huge pool with a pool bar-cafe and the one is an infinity pool which overlooks the Ocean which is beautiful.

The whole resort is huge though with many lounges, restaurants, pool bars, loads of sun beds, and also a outdoor privilege area with its own sun beds, I wasn't so sure about the indoor privilege room though i felt a bit enclosed in, and when we tried to go in at 8pm to watch one of the world cup games we was told it was closed? at 8pm??? seemed a bit stupid as there was no one in there and we was paying for it?

Everything is mainly underneath the main dome of the H10 Resort it looks like a Gaudi creation with the beautiful tiled Dome which you can see all across the resort, Inside on the main top floor is the Reception and Piano Bar, and the floor below is the Gaudi Restaurant and the floor below that is the huge lounge area which is beautiful.

With the privilege rooms you do get a choice of eating in the Gaudi Restaurant which was lovely but did feel like it could have been a better setting or maybe outside? The food there was lovely especially in the evenings though I'm not sure if i would eat at breakfast again as the Buffet breakfast did seem better.

There is a huge dining room with holds a huge buffet for Breakfast Lunch and Dinner, all superb at all times with a lovely selection also with its own privilege section.

Also with the privilege room you do get free use of the spa though not the massages etc.

The entertainment at night is held in the big atrium building with a huge lounge area, We watched a great polynesian show where i even ended up on stage. The waiters also come around asking you what drinks you would like.

One night i had a bottle of lemon juice from the mini bar and was charged 4 euros for it, for the price of a privilege room i would have thought this might have been deducted but it wasn't.

Service was a bit hit and miss at times though, At times it took forever to come and take our order for drinks in the lounge bars, and at the pool bar when we was having lunch it seemed to takes ages to get any notice, Also there never seemed to be anyone at the privilege desk, especially when we checking out there was no one there but most times it was excellent.

All in all a superb hotel but i don't think i would pay the extra for the privilege service again.

Room Tip: Ask for a room on the high floor overlooking the Pools and the Ocean.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank orlandouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, 30 June 2014
Dear Orlando,

Thank you so much for sharing your opinion onTripadvisor.

We feel greatly that the Privilege Service has not be of your taste! We have so many guests that loves it so much!!
But we are happy that you liked the hotel and you are welcome to come back booking with an other service whenever you like. As we always say, the services can adapt to the customers so every one can find what they are looking for.
Thank you for your comments, we will pass them on to the concerned departments to improve our service and offer an always better service.

We hope to see you soon again in our hotel for longer than 2 days so you have time to enjoy, relax and know our hotel better.
Waiting for this moment we would like to wish you all the best!

Best Regards,

H10 Play a Meloneras Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Playa Meloneras Palace

Property: H10 Playa Meloneras Palace
Address: C/ Mar Caspio 5 | Costa Meloneras, Gran Canaria, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Maspalomas
#4 Green Hotel in Maspalomas
#6 Spa Hotel in Maspalomas
#9 Luxury Hotel in Maspalomas
#10 Romantic Hotel in Maspalomas
#12 Family Hotel in Maspalomas
Price Range (Based on Average Rates): ££
Hotel Class:5 star — H10 Playa Meloneras Palace 5*
Number of rooms: 374
Official Description (provided by the hotel):
The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm. ... more   less 
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Also Known As:
h10 Playa Meloneras Palace Hotel Maspalomas
H10 Playa Meloneras Palace Maspalomas, Gran Canaria
Playa Meloneras Palace
Gran Canaria Meloneras
Meloneras Palace

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