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“Another fantastic stay”

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H10 Playa Meloneras Palace
Ranked #10 of 217 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersGold level
Reviewed 16 July 2014

This is the third time we have stayed here and it was just as wonderful as ever. The hotel location is so quiet and relaxing and the hotel is so clean. The facilities are wonderful and the spa just great. I did comment last year that the spa felt a little cold but this year was just right. The food is extremely good and very varied with fresh fish and meats cooked to order every night. The best feature of this hotel though is the staff. They couldn't be more friendly of helpful. They remembered us from last year which was lovely. A chat to the manager revealed that from a lead staff of 25 only 2 have changed. That says a lot about the hotel.
In places the hotel needs a bit of TLC but these are already underway. I would definitely recommend this hotel.
Of note, if you are booking independently, you are best off booking direct with the hotel. We didn't last year and found on arrival that our hotel company had gone bankrupt the day before our arrival and the rooms cancelled. The hotel were fantastic about it and helped us out considerably.
Again, if you are booking independently, if you can pay for a taxi transfer rather than a coach transfer. Because of where the hotel is you will be roughly 1 and a half hours on a coach or 25-30 minutes in a cab.
If you are looking for relaxation then this hotel is it.

Room Tip: Rooms to the left of reception are quieter
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank DawnH0305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 18 July 2014

Dear GizmoHampshire,

Thank you very much for sharing your opinion about your stay on TripAdvisor. It is a pleasure to read that you had once again an excellent stay in our H10 Playa Meloneras Palace.

We are so happy that you highlight our facilities, food and our staff in your comments.

Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. And we're always eager to hear what you liked and how we can improve.

That is why we are so proud to read that you notice improvements for instance of the temperature of our spa.

It would be a pleasure for us to welcome you soon again.

Best regards,

H10 Playa Meloneras Palace Team

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1,045 - 1,051 of 3,533 reviews

Reviewed 11 July 2014 via mobile

My wife and I and our 4 year old son stayed for 2 weeks in a junior suite.

The hotel would have achieved 4 circles but for one drawback:

The hotel served the evening meal from 7pm which was not very good for our son due to the fact he was very tired by 7pm most nights. On previous holiday in Tenerife meals were served from 6pm which was ideal

However the food was very good plenty of choice and never bored of the fantastic deserts

Stayed: July 2014
3  Thank Allanam1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 18 July 2014

Dear guest,

thank you very much for posting your opinion about our H10 Playa Meloneras Palace***** on Tripadvisor.

We are very happy to know that you have enjoyed your stay with us.

We hope to welcome you again!

Best regards,

Equipo H10 Playa Meloneras Palace*****

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Reviewed 8 July 2014

We stayed half board, breakfast and dinner, for a week in June. We had a sea view, wonderful, and the Privilege upgrade. This was well worth the 30 Euro pn and gave lots of added benefits.
For us the best was being able to eat each night in the Gaudi a la carte restaurant. The staff were great and the food excellent.
The Privilege people were most helpful in sorting out a few minor problems but were never able to find us feather pillows from the pillow menu!
We hired a car locally from Islacar for 3 days and toured inland. The scenery is fantastic but the hairpin bends are a bit tight.
Thank you to all at H10 who made the week so wonderful.

Room Tip: Top floor high room numbers >50
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 9 July 2014

Dear Mikey47,

thank you very much for all your wonderfull coments in Tripadvisor, after your stay with us in H10 Playa Meloneras Palace*****.

This also helps other customers to make their decision when booking a holiday. We are very happy to know that your stay is been satisfactory.

We hope we can welcome you again!

Warm regards from Meloneras,

H10 Playa Meloneras Palace***** Staff.

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Reviewed 7 July 2014

We organised a coach transfer to this hotel and were one of the last to be dropped off. Each hotel we passed was sub-standard and our expectation of GC fell. It was therefore a huge relief when we arrived at the stunning H10 complex. Firstly, it would appear that Meloneras is the only place to stay in GC with a great range of quiet upmarket restaurants along the seafront. Secondly, I couldn't reccommend this hotel enough. We were greeted with a glass of Champagne and that pretty much set the standard for the whole of our stay. The staff were fantastically efficient, polite and personable, the buffet restaurant provided a range of great dishes that changed on a daily basis and the hotel was, at all times immaculately presented. It is great value for money and we are looking to book our next stay shortly.

Room Tip: Go half board, you won't spend the difference on drinks
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Josh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 8 July 2014

Dear Josh H,

first of all we would like to thank you for the time you implied to write your experience on Tripadvisor.

As we are working very hard to improve our services day by day it was us a pleasure to read that we fulfilled all your expectation.

We are glad to learn that you enjoyed the range of dishes and the service of our staff.

We hope to have the honour of being your host again in the near future.

With best regards,

H10 Playa Meloneras Palace Team

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Reviewed 6 July 2014

We have just returned from h10 we went with family and had a fabulous time I would 100% recommend this hotel food was fantastic the staff were so happy to help you the hotel was pristine always cleaning the beach is a 2 min walk away and melon eras town is about 10 mins away would definitely go again fab

Stayed: June 2014, travelled with family
2  Thank Martine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 7 July 2014

Dear Martine J,

Many thanks for your remark on Tripadvisor. It is a pleasure for us to read that you enjoyed again your stay .

It makes us happy that you enjoy our facilities, food and staff and it will be a pleasure to welcome you soon again.

With best regards,

H10 Playa Meloneras Palace***** Team

Equipo H10 PMP***

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Reviewed 5 July 2014

It was my fourth stay at the hotel. I was very impressed. The hotel improved on all levels...rooms renovated, very nice outside lounge bar, restaurant and service. Really enjoyed my trip. I Always liked the location of the hotel...;far away from teh buys maspalomas...walk to maspalomas faro 25 min... or ashort taxi drive. I really like the hotel offers outside dining possibility for breakfast and lunch. The restaurant offers rich buffets and show cooking dishes. All very fresh. The choice at breakfast is great. Minor remark hotel taff did not ask ifI enjoyed my staying at their hotel. They just offered me the bill...not even a thank you after paying the bill..not a good bye. All other staff was very friendly and helpful.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank StevenHeverlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo H10 Playa Meloneras Palace at H10 Playa Meloneras Palace, responded to this reviewResponded 8 July 2014

Dear Stevenheverlee,

Thank you very much for taking your time to let us know your opinion about your stay with us at the H10 Playa Meloneras Palace. This will help other customers to make a decision when booking their holiday. We are very happy to know that your stay has been satisfactory.

We have taken a note of your remark referring to you check-out. We have informed our Front Office Manager about this to make sure that we offer an outstanding service until the last minute. These opinions are very important to us because they help us to improve our services.

If you decide to come back, please let us know, we will be very glad to be able to welcome you once again to our hotel.

Kind regards,


Equipo Directivo H10 playa Meloneras Palace

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Reviewed 5 July 2014

We had a lovely, relaxing AI week at this hotel recently. The pools are gorgeous, the food and drinks are fantastic - plentiful & varied, and the staff very friendly & helpful. We found the AI option good value as you could pretty much have anything you wanted to drink, even wine or cava by the bottle! The evening entertainment was a little disappointing, great fun but only lasted 45 minutes, to be followed by music in the nightclub, which was very old fashioned & repetitive. And the shopping centre in front of the hotel was half empty so for decent shopping you had to walk to Meloneras, about 25 minutes along a promenade. As we were only here a week we mainly relaxed by the pools, we had no trouble finding loungers. Our favourite place was the outside Tropical bar- great for chilling or a pre-dinner cocktail with a sea-view. I was also very impressed that the hotel put a bottle of cava on ice, a plate of strawberries dipped in chocolate and a card in our room on my birthday- a lovely surprise, thank you! We would definitely return ;-).

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank CsunworshipperO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 6 July 2014

Dear Sunworshipper,

Thank you for taking the time to write such a good review on tripadvisor! We are sure that it could help future guests to choose their hotel.

We are so very happy to learn that you enjoyed your time in All Inclusive in our hotel!! it is true that cava pours quite a lot in here, starting with the welcome drink that we offer upon arrival!!

The hotel is indeed on the edge of the urbanization just on the side of the golf course. It provides a lot of tranquility to our guests and it is true that you have to walk a little along the ocean to get there. It is also a wonderful promenade that lots enjoy..

We hope to see you soon again in our wonderful home. Don't hesitate to inform us of your coming so we can take good care of you again.

Best Regards,

The Directive Team H10 Playa Meloneras Palace

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Additional Information about H10 Playa Meloneras Palace

Address: C/ Mar Caspio 5 | Costa Meloneras, Gran Canaria, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Maspalomas
#5 Green Hotel in Maspalomas
#6 Spa Hotel in Maspalomas
#9 Luxury Hotel in Maspalomas
#10 Romantic Hotel in Maspalomas
#12 Family Hotel in Maspalomas
Price Range: £121 - £371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — H10 Playa Meloneras Palace 5*
Number of rooms: 374
Official Description (provided by the hotel):
The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm. ... more   less 
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Also Known As:
h10 Playa Meloneras Palace Hotel Maspalomas
H10 Playa Meloneras Palace Maspalomas, Gran Canaria
Playa Meloneras Palace
Gran Canaria Meloneras
Meloneras Palace

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