We have been in this hotel in early August 2014 for a 2 weeks relaxing holiday. We have booked the privilege AI type, which is wonderful. A reserved area at the pool, a larger menu at the poolbar, where the food is really great. A privilege lounge etc.
Possitive things :
1. A couple of times per day, a bar tender comes pick up the order for the bar in the privilege area. Many thanks to Nayra for the nice service and the wonderful Mojito's.
2. Resto Gaudi is also very nice.
3. The complete team is always very friendly.
Negative things :
There is one major negative thing. After having spoken with other guests which had stayed in the hotel last year, they are saving on FTEs, meaning that you have to wait a while at the poolbar during the day if you want to order some drinks. You also have to wait a long time at the other bar during the evening. This is quiet unacceptable for this kind of hotel.
So note to the management; please, do not save on bar tenders. There was 1 night, where we had to wait almost 1 hour for a drink ... They won't allow to pick up the drinks yourself, so always waiting. People who pay more than average for an holiday, and especially for this type of hotel (which is great), this is quite unacceptable.
- Official Description (provided by the hotel):
- The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm. ... more less
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- Also Known As:
- h10 Playa Meloneras Palace Hotel Maspalomas
- H10 Playa Meloneras Palace Maspalomas, Gran Canaria
- Playa Meloneras Palace
- Gran Canaria Meloneras
- Meloneras Palace