We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very pleasant overall”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
H10 Playa Meloneras Palace
Ranked #8 of 216 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersGold level
Reviewed 24 February 2009

Half term with a teenager..., potentially difficult! The hotel was very nice - good pool, nice bars and attentive staff. I have seen a review which is very critical of the staff and particularly the dining experience - but I found the staff to be unfailingly helpful, and the breakfast and dinner to be more than acceptable. If other diners exhibit poor manners, that's not the hotel's fault! I did find the dining room occasionally noisy.
The age demographic was predominantly elderly couples. My fifteen year old was too old to consider a kids club, and the nighttime entertainment was lame - even for us, let alone an older teenager. Once we realised we could walk to adjoining complexes along a beautiful sea-front promenade, the evenings were much easier, with good bars and high-end designer shops within a pleasant fifteen minute walk.
Our weather was mixed - often grey and overcast.
The hotel has some very interesting architectural features to the main complex, the gardens are neat and lush, and the room was spotless. Only on the last night did we appear to have a room full of children, wearing clogs, and intent on dragging furniture about - on the floor above! The walls are very thin, and a couple of nights of that could have spoiled the holiday....
In conclusion, very pleasant overall. I did find food and drinks bought in the hotel to be very expensive, not helped by the pound's current weakness against the euro. I would stay at this hotel again.

  • Stayed: February 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank rplawyer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (3,472)
There are newer reviews for H10 Playa Meloneras Palace
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,555 - 1,561 of 3,472 reviews

Reviewed 22 February 2009

The hotel is situated on a slight slope, in a quiet corner of meloneras, on a lovely seafront walk to maspalomas, the sand dunes and playa del ingles further along. Just outside the hotel is meloneras beach (which translates to watermelon beach!) and a few shops in the shopping centre. The area around the hotel itself is quiet at night and fairly busy along the pathway during the day.

The hotel itself is made up of a large building in the shape of a palm tree, which houses reception, the evening entertainment lounge, lobby bar, the a la carte restaraunt, the main restaraunt and the internet/games rooms. And a small shop, which seemed to be constantly closed! The rooms are in three blocks, the first two which are behind the pools with lovely views over the pools and the sea, the other block is further forward and just looks over the sea. Thew rooms themselves are huge, with good facilities.

The food is good, with a wide selection always. The staff always seemed on top of clearing tables, fetching drinks etc, so the restaraunt always ran smoothly.

The entertainment was ok. Something to fill an hour or two in the evening.

The service was excellent and the staff were always all friendly.


Acoording to recetion the hotel was full, but there were always loads of sun loungers available.

Overall the hotel was a descent 4+ star hotel, probably not 5, but the perfect place for a quiet break anyway! We felt two weeks would be too long to stay at the hotel, as there isn;t always much to do.

  • Stayed: February 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank everywheregoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2009

Don't get me wrong. This is a really nice hotel, but there are a few details which let it down as a 5 star hotel.

When we stayed in Feb, although it was busy in the dining room at breakfast time and evening meal time, we pretty much had the hotel to ourselves during the day. There are 2 great pools which were too cold to swim in unfortunately, and lots of sun loungers. The Wellness centre offers an indoor pool and sauna etc. However it cost 20 euro to use these which we did pay one day but felt this was far too expensive. If they had offered this for say 5 euro it would have been more fitting.
The food was good, we couldn't complain about the variety. However, one thing to note is that there is no tea or coffee provided at dinner time, which is very strange!
Our room overlooked the pool and had a good balcony with recliners. We had the sun shinning in from late afternoon which was very pleasant. The room did not contain tea or coffee making facilities and the TV in the room was a bit anitquated!
Cleanliness was not a problem the whole hotel was well looked after. There was entertainment every evening, which was rather amaturerish and at times downright terrible, especally for a 5 star hotel.
The location of the hotel is right at the end of Melonares, however, there is a free shuttle bus which leaves you into the centre of Melonares and the Lightbouse which was good although there is a very pleasant 20minute walk around the promenade. A taxi into Playa des Ingles cost about 5 euro.

Would I stay at this hotel again? Probably not, simply because we like to try out new places each time, but I would recommend it as long as you are not expecting top 5 star quality.

  • Stayed: February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank will1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2009

On arrival the hotel seemed to be ok. My husband and I were tired from the flight (uncomfortable seats) and the terrible coach transfer (never again). So, having changed we went to the restaurant for dinner (buffet). The maître’d demanded our wallet which held the key cards ect, and casually waived his arms and told to sit anywhere, no explanation how the system worked regarding the dining room. We found a table and sat to watch the events unfolding; I can only describe it as "vultures gathering at a carcass", people had obviously left their manners at home, pushing and shoving would seem to be the norm, it was a terrible experience which we never wish to repeat. The food it self was indifferent, but plenty of it if you liked their offerings. Later in the week I was totally dumfounded when having put my plate down just for a moment another holiday maker started helping herself to the food from it!! And woe betide it you leave the toaster in the mornings; people will help themselves to your toast. We have never experienced anything of this nature before - horrendous. The room itself was quite pleasant, but no tea/coffee facilities unless you wished to hire them; the maid did clean everyday but the stench of sewage in the bathroom was overpowering and I think that the loo was bleached only once whilst we where there. Also, if you want peace and quiet it would be hard to say where in the hotel it would be best for a room. If we had stayed longer I'm sure that we would have become fluent in several languages as noise just seeped in from everywhere. The amenities - expensive for what they offered, if they were working at all. The entertainment at night was rather dismal; we would abandon the hotel in the evenings and depart to a rather nice taco bar. The staff, well what can one say, my husband and I gave them nicknames e.g. laughing Harry/laughing Harriett/Sir smile a lot, obviously the names given were with sarcasm, a surly bunch on the whole, especially a female on the dining room till, so rude it was unbelievable. On the plus side, the weather was glorious. It was quite easy to get out and about the island if you wished, taxis are plenty and on the whole not too expensive, the shop keepers are willing to bargain. Having travelled extensively, this hotel is not what one would expect of the star rating it has. One word of caution, when settling your room bill don't leave it until the last day because as we found out half way through the holiday, when you've paid a bill it can still show up as outstanding, fortunately we had kept all our receipts and even on the last morning before leaving, again we had to show our receipts to prove that the account had been settled.

  • Stayed: January 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Knightingale679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2009

Trough booking.com i booked a 3 bed room and paid for 3 persons including BF. E 300 more compared to a 2 bed room.

Result, the 3rd bed was a uggly, noisy camping bed. Our daughter of 16, had great difficulties to sleep.

We have been 12 times in Maspalomas and have to say, it was a very bad experience. Balcony was invaded by birds including their overflow (dirty). H10 is not at all a 5* hotel. I would classifie it as a good 3.5* hotel. We travel a lot and have an idee of what is 4 or 5 * hotel.

  • Stayed: January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank genevapeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2009

This is not a five-star hotel. During our stay in this hotel, it rained for one day. The hotel soon got leakages everywhere. Even they put carpet and towels on the ground, the whole hotel was very slippery and dangerous. One leakage was directly above a sofa in the main lobby, and they just didn’t bother to move the sofa.

The hotel has no heating, and, no working ventilation system. In addition, due to its designation problem, all the rooms can not receive sunshine in the WHOLE day, and many rooms can not receive sunshine even in the balcony. Therefore, the rooms are very damp and dim. This year the weather in Gran Canaria is colder than usual, therefore after arrival a lot of customers, especially old people asked for extra blanket. The hotel soon ran out of blankets. I witness they treated an old man from England who asking extra carpet very rudely.

The quality of the buffet varies depending on how many customers they got. More customers, more options. Less customers, limited options.

The management of the hotel is in a mess. When problem arises, the reception just tries to find any kind of excuse to push off the duty, instead of being helpful. I do not want to describe the unpleasant details here.

I definitely do not recommend it for a comfort sunny winter stay.

  • Stayed: December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank CatherineSud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2008

We stayed in the H10 Playa Meloneras for a week in October for some winter sun. Our stay was half board breakfast was lovely with a good selection including freshly cooked omelettes to order. Dinner was good however the selection was sometimes strange but in general good.
The rooms were good with plently of room as were quiet at all times. The pool areas were excellent especially the lovely infinity pool where there was a really relaxed atmosphere. There were always plenty of sunbeds so there was no sunbed rush.
The hotel is based about a 20min stroll to the resort of Meloneras where there were shops, restaurants and pubs. Located across the road from the hotel were a few restaurants and bars on the sea front if you didn't fancy the walk into the resort.
I will definitely return to this hotel it was excellent and perfect for a chill out week. Next time I would opt for just B&B as I like to eat out.

  • Stayed: October 2007, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5  Thank IrelandBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Maspalomas
1.0 mi away
Seaside Grand Hotel Residencia
1.1 mi away
Seaside Palm Beach
Seaside Palm Beach
#4 of 216 in Maspalomas
1,134 reviews
4.5 mi away
Melia Tamarindos
Melia Tamarindos
#5 of 19 in San Agustin
1,797 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Lopesan Costa Meloneras Resort, Spa & Casino
2.1 mi away
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas
#7 of 134 in Playa del Ingles
1,653 reviews
3.4 mi away
Sheraton Gran Canaria Salobre Golf Resort
Show Prices
Show Prices
Show Prices

Been to H10 Playa Meloneras Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about H10 Playa Meloneras Palace

Address: C/ Mar Caspio 5 | Costa Meloneras, Gran Canaria, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Maspalomas
#4 Green Hotel in Maspalomas
#5 Spa Hotel in Maspalomas
#7 Luxury Hotel in Maspalomas
#10 Romantic Hotel in Maspalomas
#12 Family Hotel in Maspalomas
Price Range: £138 - £333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — H10 Playa Meloneras Palace 5*
Number of rooms: 374
Official Description (provided by the hotel):
The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Onthebeach, Jet2Holidays , LoveHolidays, TravelUp, Prestigia, Booking.com, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your H10 Playa Meloneras Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 Playa Meloneras Palace Hotel Maspalomas
H10 Playa Meloneras Palace Maspalomas, Gran Canaria
Playa Meloneras Palace
Gran Canaria Meloneras
Meloneras Palace

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing