We were excited for this holiday as it was our first all inclusive break. Upon check in, we were so far impressed with the hotel and staff on the desk. Found our room, again no issue. The issues seemed to come with the "restaurant" (far too small for the amount of guests) and the cleaning staff (who only cleaned our room 2 out of the 5 days we stayed, and only 1 of those 2 days included changing the linen.
The restaurant staff only wanted to deal with cash paying guests, so if you come here AI, don't expect everything to be 'taken care of' or any basic waiter service for that matter.
If you have read this hotel is near the beach, it isnt. If you have read it is near a shopping centre, well thats half true. It is near but 90% of the units are empty.
We are a couple in our 60s. There was no entertainment worth writing about. We really do not recommend Koala Gardens.
- Official Description (provided by the hotel):
- Apartamentos THe Koala Garden Suites is located 2 kilometers away from the sea and near the golf course in Maspalomas. In an ideal surrounding for your family vacation, Apartamentos THe Koala Garden Suites offers comfort and service. It features spacious and luminous apartments, which dispose of air conditioning and the equipment you need for your vacation. A shopping center and an amusement park are close to the complex; you will also find a wide offer in further entertainment and relaxing activities nearby. **Dear clients, we are renovating our facilities to make your stay more comfortable. The refurbishment works will be done by areas in the estimated period from 22/05/17 to 15/07/17. We apologize for the inconveniences.** ... more less
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- Also Known As:
- Koala Garden Hotel Maspalomas
- Koala Maspalomas
- Koala Apartments Hotel Maspalomas
- Koala Apartments Maspalomas
- Koala Garden Suites Maspalomas, Gran Canaria