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“Brilliant relaxing holiday”

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eo Suite Hotel Jardin Dorado
Ranked #57 of 218 Hotels in Maspalomas
Reviewed 1 July 2013

I stayed in this hotel for a week with my boyfriend and 2 good friends who are also in a relationship. We had a lovely time staying at this hotel and I personally don't understand the complaints people are making. If you go to a hot country you will at some point encounter bugs etc. that's no fault of the hotel, the hotel is very clean and tidy. There was fresh and a very good variety or food every day and certainly did not taste or look reused. At least twice we had freshly cooked pork, fish and paella which was lovely. I though it was very wise that you can not take glass around the pool for safety of guests. The staff were friendly and funny and remembered your dris orders which gave a personal touch. There are not many members of staff and they work really hard. Admittedly the pillows were a tad harder than I would have liked but how can you let that ruin your whole holiday some of these complaints are a joke it's the same thing as the toaster, put your toast in get the rest of your breakfast then come back and pick it up. Not rocket science. Pools quite cold but the weather is boiling so its quite welcoming. Nice and quiet and the cabs were so cheap only about 5 euros to go to maspalomas. The hotel is quite remote but as cabs are so cheap I don't see how anyone can complain, it's only a quick 10 min journey into town.

Also I accidently left my front door to the bungalow open all day whilst we were out and not one thing was missing, I wouldn't say the hotel was unsafe perhaps the other people were unfortunate. Over all it was an amazing holiday!! The hotel is child friendly and has a child's play area and a pool table which was great fun. Also plenty of information available to you concerning days out etc and cabs will be with you in seconds!!!

I had a really lovely time in this hotel and would advise people that are looking for a quality holiday without paying quality prices to go here!! The all inclusive is also well worth it! I honestly don't understand the complaints it was perfect maybe these people are slightly picky!!

Room Tip: We had a room on the inner circle right next to the bar and pool which was ideal!!!! Loved the patio...
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  • Stayed: June 2013, travelled as a couple
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2  Thank Dominique_macaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 July 2013

Me, my boyfriend and our bestfriends (another couple) went all inclusive for a week. Was such an amazing holiday and have no complaints about this hotel. The rooms were very modern spacious and clean, had everything I needed and a hair dryer so dont bring one! I do admit the pillows were a tad hard but that hardly ruins a holiday. We were located right next to the bar so that was a win. The pool was big and especially for not many people being there June time. Never had to reserve beds. Lovely whirlpool with bubble seats which was quite fun and they had a play area and kids pool so kid friendly too!! The staff were lovely, reception staff very helpful with taxis and info on the waterpark etc, taxis there in minutes and costing less than 5 euros to go to centre of maspalomas and playa de ingles to very close to everything including waterpark and holiday world. The barstaff were so sweet so dont know what the other reviews are on about. Generous, funny and quick. Warning there measures of alcohol are strong haha was like sipping pure vodka but whose complaining! Boys seemed to love the local beer too.

The food- we loved it. Variety for everyone fresh everyday. Had something different every night. They keep salads and basics the same to please but on different nights had bbq, paella, seafood, and the pork chops were so nice!! Had chips and salad at lunch, had sandwiches and even saw them do packed lunches for a family when they went on a day trip!! Breakfast was good, at home I barely have time for toast so was nice to get such a lovely breakie. All the guests were lovely too. Maids there everyday. They had a gym too not that I used it. Lovely atmosphere day and night, I miss sitting on the patio outside my bungalow sipping on a drink and would go back anytime! Bad reviews just seem to be very picky... if youre not picky, like a good time, want to be local to all the attractions and want to pay little for a great time and quality come here!!!! P.s if you dont want to get broken into...maybe close your door? Works the same at home too if you hadnt notcied. Theieves dont care if youre on holiday of not! My friend left her door open accidently all day and nothing was stolen!!!

Happy Holidays!

  • Stayed: June 2013
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Thank natashaconstantinou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

we have just come back yesterday after 2 weeks at jarin dorado, we found staff to be very friendly and made good friends with some of them (fernando and paco), Got served at bar quickly and got what we requested. food was plentiful, maybe a little cold a few times times. The accomodation was spot on ample space, cleaned each day again cleaning staff very friendly. beds were v. clean quite firm though suited one of us but not the other, but hey they cant have a different mattress to suit everybody's needs. .The shower was one of the best we have had on holiday powerful and plenty of hot water room 112. air conditioning was v. good.the complex is really lovely but it is in a remote area, but free buses are regular from entrance to take you to Maspalomas or Playa de Ingles. We were aware of the fact before we went that our all inclusive bands were took of us at noon on day of leaving so we were not upset when this happened, we did not leave complex until 7pm on Saturday night to go to airport and were allowed to stay in our room until then free (most places would charge for this). if your room was booked for new guests coming in they had another room you could use for showering before you leave. Our only gripe was no entertainment at all at night time was not good, but we made plenty of friends and the evenings passed with plenty of chat. I would not recommend this for teenagers and young couples looking for music and action.

Room Tip: Iinner circle are around pool ours was great room 112
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  • Stayed: June 2013, travelled as a couple
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1  Thank jollyholidaysok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

If you want a quiet holiday with no place to walk to perhaps this is your kind of hotel. Rooms are quite roomy and we were lucky by having a normal sized fridge our friends had a very small fridge which you couldn't fit a lot into it! We had two single beds pushed together which was made as two single beds not a double. Our shower leaked as it had no seal on the bottom of the door which after several complaints did get fixed on the day before we came home.
We went on an all inclusive basis but drinks finished at 11.00pm. You had to pay for coffee from the bar. The all inclusive finishes at 12 noon on the day you depart even though we didn't arrive till late at night so really we only had 6 days of all inclusive but paid for 7.
We met some lovely people who lent us 60 euros because the hotel does not change any money and there are no cash points near, we needed 20 euros a couple for the deposit on pool towels.
The lovely people I mentioned left the back door of their bungalow slightly open during the night and unfortunately they were broke into even though they had a six foot wall to climb over to get into bungalow! So the security is rubbish.
The food not very good noticed one morning a woman with mouldy bread on her plate. As other people have mentioned toaster took forever.
We paid 18 euros for the Internet in our room which worked once or twice.
I could go on and on but I hope you get the picture!!!! This hotel is never in this world a four star.

  • Stayed: June 2013
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1  Thank Medlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

We have just come back from jardin dorado sorry but the reviews are in the majority are true

Pros: pool lovely and refreshing but it does turn your hair green if your blonde i saw for myself
two single beds together which does give you space but thats all
is very quiet round the pool area lots of comfy sunbeds
they have replaced grass with plastic grass which is cool no beasties and like walking on a carpet

now for the cons:

terrible shower no hot water
pillows like road kerbs
mini fridge never got cold
room is cleaned every day but could do with changing the sheets midweek
food terrible i mean how can you make a bad chicken curry?
toaster took about 10 m ins to toast stale bread which made it like cardboard!!!!
breakfast late in the morning starts at 8
evening meal late start as well 6.30
no shop to buy water etc
and no where close to get some
no snacks available
NO SECURITY!!!! we were robbed while sleeping in our room
someone came in the back door that was slightly ajar with a blind down to the
floor over a 7 foot wall they knew what they were doing because they put a towel
over the telly so the glow of the standby button didn't illuminate the room

needless to say wanted to come home after 3 days and didn't sleep a wink after that
met some lovely lovely people who helped us out with money
and lots of offers of money too....the following night we did have
a bottel of champage and fruit basket from the receptionist
who dealt with us sorry didn't get his name but there was really nothing
that could have been done

management did offer another room but what was the point they already got
all our money so dont leave your handbag on the sofa when you come back
from being out always put in the safe

no tv channels only bbc world news it is sometime nice to watch a bit of telly
before you go to sleep even the reception was snowy so no point

not allowed glass or coffeee cups in room if you wanted a coffee before breakfast
then it had to be in plastic

so no way am i ever going back there!!!

weather was fantastic taxis no more that 5 euros.go to melanoras beautifull!!!
nudist beach an eye opener!!!!!
food outside the hotel very good but same price roughly as at home
went to palmitos park fantastic!!!
we got the bus from the bus station in maspalomas thne it was 5 euros single for two people
was very hot up there go to the restaurant HUGE SERVINGS!!!
got a taxi back 16 euros there are buses back down the hill.

Room Tip: there seems to be a selection of rooms on some websites THEY ARE ALL THE SAME we paid extra for a s...
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  • Stayed: June 2013, travelled as a couple
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1  Thank noonieinverness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2013

Staff were really unpleasant towards me and my family and aggressive nature, i.e the bar manager shouting at us at 11.05pm and telling us to go to bed. The food was disgusting and reused to the point where it was non edible and the cutlery was filthy and the bowls and plates were chipped and broken. Bread was stale and the toaster took 10 minutes to toast one piece of bread. There was also building work taking place at 7am in the morning that we were not pre warned about and they were digging up concentrate around the bungalows at 7am. Also the pool was dirty and everyone who had blonde hair ended up with green hair. The sauna was never open and the gym was in a shed and had rubbish equipment. I would rate this hotel as a two star as there was no entertainment and is most definitely the worst holiday I have had to date. I would never recommend this hotel to anyone, ever. If you are a retired couple, who don't drink and are happy being in bed for 9pm, this is the perfect hotel for you. I would seriously only rate this as a two star establishment and I have stopped in some of the best hotels in the world.

  • Stayed: June 2013, travelled with family
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Thank markmacm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2013

We've just arrived home from a lovely week here. I was feeling a little apprehensive from reading some of the reviews before we left but everything was fine. The bungalows are spacious enough for two (although did have two single beds pushed together which were different heights!!) and we were on the first circle so very easy access to the pool & restaurant.
The food was plentiful & there was a lot of choice at each meal. We chose to sit outside for each meal which is not something I would normally do but the weather was too good to miss!
The pool area has had some work done to it and has a kid's pool, main pool & a spa pool with jacuzzi, massage chairs & huge taps which give a great back massage! There were always sun loungers available and towels are available from reception.
We were looking for a totally relaxing week which is what we got here. There is no entertainment at night which we knew but other's may prefer it. We didn't leave the hotel as just wanted to be at the pool but there is a free bus service to the beach etc if you're all inclusive.
Overall we had a great week and would return back but not in high season as I can imagine it would be a bit chaotic when the hotel was full. I think the hotel was about a third full which meant no waiting in the restaurant or at the bar for us but would struggle when full.
The staff are very pleasant and always say hello, lots of work going on in the grounds with maintenance and improvements which will be lovey when complete.
If you are looking for a low season, good value break, then I would definitely recommend here.

  • Stayed: June 2013
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2  Thank Lannie1303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about eo Suite Hotel Jardin Dorado

Address: Avenida Touroperador Tjaereborg 6 | Urbanizacion Campo de Golf de Maspalomas, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in Maspalomas
#36 Luxury Hotel in Maspalomas
Price Range: £63 - £567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — eo Suite Hotel Jardin Dorado 4*
Number of rooms: 114
Official Description (provided by the hotel):
eó Suite Hotel Jardín Dorado is located in the golf course of Maspalomas, near the dunes of sand. It offers outdoor swimming pool and luxury junior suites with private garden, it has a small gymnasium, a sauna and, in winter, a heated swimming pool with hydro massage that includes jets and whirl-bath. As well as massages can be reserved on request. The hotel is located 20 minutes walk from the centre of Maspalomas and 2,5 km from the beach, we offer one service of free transport to the beach of Maspalomas and to Playa del Inglés. The hotel has elegant accommodation air conditioned with Satellite TV and a small terrace giving access to a private garden. The hotel has a buffet restaurant serving traditional and international dishes and a bar next to the swimming pool. ... more   less 
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Also Known As:
Hotel Jardin Dorado
Jardin Dorado Hotel
Bungalows Jardin Dorado
Eo Suite Hotel Jardin Dorado Maspalomas, Gran Canaria

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