I’ve certainly never come across a 4* where the entertainment each night was bingo! We were extremely disappointed as soon as we were shown to our tired looking bungalow where the ‘garden view’ (ie the path next to a tiny patch of artificial grass between bungalows) could only be viewed by opening the frosted bathroom window. Our view from the front was across waste land onto the road.
The sink was overrun with ants every day; the floor/tile edges were grubby and in need of freshening up; fresh towels were often dirty, torn and/or stained; the bath was missing a plug; the loo brush was truly disgusting; the cheap tin peddle bin didn’t work and the replacement provided was just as bashed and battered as the one taken away; the 2-pin electrical socket in the bathroom was approx. 6” over the sink so v. dangerous especially with children; the blind on the back door came off the hinge when we tried to use it; the ‘double’ bed was in fact 2 v. old and cheap single mattresses covered with plastic that had simply been pushed together and covered with 2 single sheets so they constantly moved apart without any effort; no tea or coffee making facilities in the room not even any water; the restaurant constantly ran out of teaspoons and would simply tell us to take a dessert spoon to stir our coffee; when we asked for a bottle of wine displayed on a table by the entrance (which we said we would pay for as we were constantly being reminded “……..that’s not included”) we were told it wasn’t available and the bottle was only for decoration; the drinks didn’t seem to contain any alcohol at all and were obviously local and not the well-known brands which we had to pay extra for and were cleverly placed facing across the other side of the bar opposite to the cheaper bottles above the waiter’s head where we and most others would be standing; we were made to queue like children just inside the restaurant door while waiting for a table to become free. The tables were bare except for a knife, fork, serviette and plastic flower; water was never offered and we had to either go to the bar outside and order our own drinks or wait until the waiter had finished serving the bigger paying drinks orders and attempt to catch his eye; the food was very basic and the same most nights; only once did they produce mash potatoes (to our great excitement) otherwise we had to make do with chips, chips and chips; a lot of the dishes looked familiar to what was on offer the previous night so we are fairly certain they are recycling most of their food; they charge 20 Euros + 30 Euros refundable deposit for wifi; it was free at reception but we had to sit outside as there were no seats in the tiny reception area; we checked out of our bungalow as required at midday and our luggage was stored in a cupboard but when we came to leave that evening and asked for somewhere to change out of our swimwear, we were pointed towards the single cubicle toilet with a constantly wet floor that serves the whole pool/bar area. We said this was really not suitable and were shown to an empty bungalow. We made it clear as soon as we were shown to our bungalow that “this is most certainly not 4* and we are very disappointed and would certainly not return or recommend it to anyone. We complained about the fact we should have had a ‘garden view’ but were told they were full so could not move us anywhere.
All in all a dreadful place which I suspect is being run on a shoestring in order to simply make as much profit as possible out of new customers, as I can’t imagine anyone would want to go back!
- Official Description (provided by the hotel):
- eó Suite Hotel Jardín Dorado is located in the golf course of Maspalomas, near the dunes of sand. It offers outdoor swimming pool and luxury junior suites with private garden, it has a small gymnasium, a sauna and, in winter, a heated swimming pool with hydro massage that includes jets and whirl-bath. As well as massages can be reserved on request. The hotel is located 20 minutes walk from the centre of Maspalomas and 2,5 km from the beach, we offer one service of free transport to the beach of Maspalomas and to Playa del Inglés. The hotel has elegant accommodation air conditioned with Satellite TV and a small terrace giving access to a private garden. The hotel has a buffet restaurant serving traditional and international dishes and a bar next to the swimming pool. ... more less
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- Also Known As:
- Hotel Jardin Dorado
- Jardin Dorado Hotel
- Bungalows Jardin Dorado
- Eo Suite Hotel Jardin Dorado Maspalomas, Gran Canaria