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“You dont need to be at the beach !!”

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Palm Oasis Maspalomas
Ranked #16 of 216 Hotels in Maspalomas
Certificate of Excellence
Shenfield, Essex, UK
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“You dont need to be at the beach !!”
Reviewed 23 May 2014

Just back, traveled in early May.Thought a long time about booking this place as it was not on the beach at Meloneras. Also there were some comments about the noise from the motorway GC1. When you look at the map it is close.

Really pleased we booked. We will never want to stay in just a hotel room again when you can get a large one bedroom apartment for such a good rate. We asked for third floor and a roof terrace and ended up in room 305.

Servicing of the whole apartment was great. Road noise was non existent where we were. If you look at Google Maps/Earth our room apartment was above the roundabout, on the third floor. Between us and the motorway was open ground and a large hotel, but still no noise. The kitchen and the bathroom were on the motorway side. Sun was on the large balcony during the morning and and early afternoon. But you could get late afternoon sun up on the roof terrace.

We rented a car and the underground car park for 2eu a day is great. Used it to get to the Anfi Beach resorts, and Mogan. We also used the car for the local beach. Free parking was ok everywhere, but we were out of season.

Would we go back? Yes. Would we recommend to family and friends? Yes

Room Tip: Third floor with roof terrace
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  • Stayed May 2014, travelled as a couple
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Helpful?
3 Thank SteveWR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review, 7 July 2014
Dear Mr Steve WR,

Thank you for your feedback about Palm Oasis. We are happy that you enjoyed your holiday in our hotel and the service, we will pass your compliment to our staff. We are glad to know that you liked your apartment and that it was quiet, without any noise of the motorway. We hope that we can give you soon another welcome in our Hotel, perhaps with your friends and family, enjoying a relaxing and peaceful holiday.

Big Thanks!
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788 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
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English first
Cahir, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2014

Went here with my partner in October. Most of the hotel staff are very helpful, obliging and friendly...... bar one! (I did not get HIS name). Hotel was very clean and rooms were well equipped. The hotel was quiet at that time of year which suited us fine. Very relaxing. Not too many children also which is good when you're on a couples holiday. The restaurant is average, we only ate there one night. There isn't too much to do close to the hotel so we found ourselves going into town most nights (where there are plenty of beautiful restaurants), which is very easy to get to as there are taxi's everywhere, but you are paying €5 a go! There is also a complimentary bus to the local beach which is great. Overall it was very relaxing & we went home refreshed. But not great night life etc.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank NeadMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmOasisMaspalomas, Director General at Palm Oasis Maspalomas, responded to this review, 7 July 2014
Dear family NeadMac,

Thank you for your comment about your recent stay in Palm Oasis, we will also resent your comment to our staff. It´s nice to hear, that you had a relaxing holiday in our hotel, the time you have been here it was out of season, perfect to enjoy a quiet holiday so also the nightlife is quieter on this time. For the next time our reception can give you a lot of information what to do in our island and about the nightlife.
Hope to see you soon in Palm Oasis!
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Wales. UK
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 April 2014

We had a one bed apartment at this complex staying in late march 2014 for a week. The apartment was well appointed and comfortable, my only gripe is that the kitchen equipment was barely adequate. I expect most people don't actually self cater but a pair of scissors would have come in handy. The restaurant was OK but certainly not fine dining. We only used it a couple of times for an evening meal, and went out to eat a few times as well but locally the choice of restaurants within walking distance is very limited. The staff were friendly and helpful The complex is situated right next to the motorway and is not in the most attractive area. There are a few shops near and a supermarket, but there is a small store on site which will supply everyday items. We had hired a car and had to pay a small extra fee for using the underground car park we were not aware that this would happen but 15 euros is not too steep and the car was safe overnight. Neither my husband or I wish to spend our time lounging around the pool but want to get out and about and explore the places we stay in, being situated near the motorway was then excellent for us. If you don't hire a car I would not know how easy it would be to get to the local beaches. We saw a lot of buses around the island so public transport may be a possibility or a taxi.
As for Gran Canaria we liked it. The roads are generally good but motorways are the exception.. Although the roads are good they are very windy so progress is slow. The island is pretty mountainous and even some of the main roads are narrow with precipitous drops to one side. There are barriers, the newest metal but in some places made of wood. We managed to find a couple of roads without a barrier at all. So if you intend to drive you need a head for heights. It is worth the effort though especially in the spring as the mountains were covered in spring flowers and it was quite beautiful. In Maspalomas itself and extending along the coast are the sand dunes and lovely beaches. Again not our thing but if that is what you like these beaches looked good.
So if you like a nice pool and pleasant surroundings and stay in the complex all day I would imagine that this is a good place to stay. If you want beaches and a night life you need to look somewhere else and if, like us you just need a place to put your head at night then Palm Oasis is fine.

  • Stayed March 2014, travelled as a couple
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Helpful?
2 Thank OldieGill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmOasisMaspalomas, Director General at Palm Oasis Maspalomas, responded to this review, 7 July 2014
Dear Customer

Thank you for your evaluation about Palm Oasis, that helps us a lot for us to change things and offer you a better service. We will check your comment about the equipment in the apartment and the restaurant.
We are happy to hear you enjoyed the relaxing area and pool of our hotel, even if you like to explore our island. To get more information and tips about what to do in Gran Canaria you can ask next time our reception team.

Palm Oasis and staff are looking forward to see you again soon.
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London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2014

The good:
- An attractive hotel with nice apartments
- Great pool area
- In a better part of Maspalomas, with a nearby park (e.g. jogging lane, play area and picnic benches)

The not so good:
- Having to sleep with open windows = road noise and mosquitoes
- Towels on the sun beds by the pool at 8 a.m. (not a problem outside peak times)
- Microwave-grill combi oven in the apartments

Bottom line: I wouldn't rush back, but I would recommend it.

Room Tip: If you don't have children under 5, take a top floor apartment with a sun terrace on the west si...
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  • Stayed April 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Gajallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review, 7 July 2014
Dear Gajallo,
Thank you for your comments about the Hotel. You help us a lot with your feedback and we will improve your cons about the equipment in the apartment and the towels on the sunbeds. It´s nice to hear that you enjoyed your apartment and the relaxing pool area. We hope to welcome you again in Palm Oasis!
Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 April 2014

This is a great place to relax with kids. The food isn't very good (coffee is undrinkable) and the surrounding area is a bit industrial but within the hotel complex is a clean, safe, calm, environment in which to enjoy the pools x 2 and peace and quiet. There a great supermarket 500m's away with a huge selection and most of the rooms have kitchenettes. Its also very quick and cheap in a taxi to get to the sea front.

Room Tip: Ask for one overlooking the park or the sea. Ask not to be put overlooking the tennis courts, especi...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank VSClarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review, 7 July 2014
Dear VSClarke,
Thank you for your feedback about Palm Oasis which helps us a lot for to get even better. We are happy to know, that you had a nice and quiet holiday with your family and enjoyed the hotel and pool area. We are looking forward to welcome you again in Palm Oasis!
Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 April 2014

Just back from a week here with my partner. We usually stay in H10 or one of the Lopesan hotels in Meloneras - said we'd try self catering for a change with the added benefits of a hotel so the Palm Oasis sounded perfect and it was. The studio we had was well equipped, first double bed we've ever had in gran canaria! Pool areas were lovely and plenty of loungers. Shop on site was good and Spar and HiperDino are within a 5/10 minute walk. It is in a quiet area which suited us perfectly, so bear this in mind when booking and you therefore can't be disappointed. Tried Gaudi restaurant which was lovely, food at pool bar was fine, happy hour was a nice touch. All in all a well run hotel and great value for money.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
2 Thank suzannemulvaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review, 7 July 2014
Dear SMulvaney,
Thank you for your positive comments and for choosing Palm Oasis for your holidays. We are happy to know ,that you liked your studio and enjoyed the quiet and lovely pool area. We hope to see you soon again!
Best Regards
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london
Level Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 April 2014

lovely gardens and pools. safe and great for kids. (villa) rooms are comfortable and spacious. staff are friendly. food is ok, though my kids weren't always convinced. main downside is that there is not much in the immediate area. beach (great sand dunes at maspalomas) is a bus or taxi ride away.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dan w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review, 7 July 2014
Dear Dan Whitaker,
Thank you for your feedback which we will also pass to our staff! It´s nice to hear, that you passed your holidays with your family in Palm Oasis and enjoyed our pool area and gardens. Thank you for the comment about the food, we will check the kids menu. Hope to see you soon in your next family holiday in Palm Oasis.
Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palm Oasis Maspalomas

Property: Palm Oasis Maspalomas
Address: Avda Albert Einstein s/n | Sonnenland, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Maspalomas
#19 Best Value Hotel in Maspalomas
#25 Romantic Hotel in Maspalomas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Palm Oasis Maspalomas 3*
Number of rooms: 234
Reservation Options:
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Also Known As:
Palm Oasis Hotel Maspalomas
Maspalomas Palm Oasis
Palm Oasis Gran Canaria
Palm Oasis Maspalomas Gran Canaria

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