Just returned from this resort over the xmas period..Haveing stayed there 3 yrs ago we knew it was a Basic resort..However they havnt spent any money on this resort since we were last there..We had broken table, broken and very dirty sofa. sheets that hardly fit the beds and only 1 change of towels in 13 days,,They made the second change after we asked...the day before we left!!!! The 2 burner cooker BURNED the top of the fride underneath it...filling the seating area with awfull grey smoke...The whole apartement and others we looked in are now dirty, Tired and looking very sad..Its a good job we went self catering so we could eat out when we wanted.There are several resorts in this area that are only a few pounds more and are far superior in style and finish and cleanliness...strongly recommend you look at them and give this resort a wide bearth...the 2 male receptionists we friendly till we asked for help with problems then went nasty!! the female needs re-training on cutomer relatiions..suddenly didnt speak english and was stunned when we asked questions in FULL SPANISH..yes we live in Spain and are fairly fluent..still didnt make any difference we were told not to question her just contact the owner!!! we have done so as well as sent full report to the agent we booked thru...
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- Also Known As:
- El Cardonal Apartments Maspalomas, Gran Canaria
- El Cardonal Apartments Hotel Maspalomas