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“Excellent”

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Vista Bonita Gay Resort
Certificate of Excellence
Fareham
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent”
Reviewed 5 January 2014 via mobile

Excellent staff, always helpful - for example printed boarding passes for us on last day. Villas are clean and comfortable, with good outside seating area. We were in villa 16, which we liked as it was a bit quieter away from the pool. No aircon but not an issue for us in Dec/Jan. A good mix of ages and no pressure to mix if you don't wish to. Will return. Had the most relaxing and peaceful week.

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Titchfield2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, Propietario at Vista Bonita Gay Resort, responded to this review, 26 March 2014
Dear.

Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at our Hotel Vista Bonita Gay Resort . We hope to welcome you soon again.

Bárbara Piasecka Naumowicz
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
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English first
Sheffield, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 January 2014

The staff here are wonderful - we dealt most with Trevor, who couldn't do enough for us. There was an ongoing problem with our shower and he did everything in his power to get it fixed; he was incredibly friendly and bubbly; he gave us lots of advice and helped us get hold of things we needed; he was great company. Other good points about Vista Bonita include its location - it's not 'in the middle of nowhere', which was the impression we got from the description, but it's far enough from the main part of town to be nice and quiet. It's about a 40 minute stroll to the beach, and about 5 Euros in a taxi. We went to Playa Del Ingles (the Yumbo) once, and a taxi was less than 10 Euros. If you're looking for a holiday where you don't do very much, which we were, then the location is perfect.

If you go 'half board', that means a decent buffet breakfast in the morning and a voucher to eat from a set menu in the restaurant next door in the evening. For your voucher, you can choose from a somewhat limited menu (steak and chips, pizza, lasagna, etc) and have 3 courses plus a glass of wine. By the 4th or 5th day, we were a little bored, but it was good value and it saved us having to put any effort into choosing where to go, getting taxis etc. The restaurants near the beach looked very over-priced, and so we were happy that we went half-board.

Having a duplex apartment was really good - it was nice to have so much space. Equally, the balcony and terrace were good, and got sun most of the day with the option of switching between them to avoid/get some shade.

Some negatives too, though...a main point is cleanliness. We don't have ridiculous standards, but it really needed some better cleaning. The pillows and cushions were stained and marked, there was dirt and dust on the floor...not really up to scratch. The cleaners did come once a day but can't have spent more than 3 minutes in the apartment.

The main issue for us, as a lesbian couple in our thirties, was that it wasn't clear to us when we booked that the place was so nudist-friendly; we were led to believe that nudity was only allowed on private balconies, yet the majority of men there at the same time as us were naked pretty much all the time (at the bar, in/by the pool, in the hot-tub, etc). This won't bother a huge proportion of people who go there, I'm sure, but we felt really uncomfortable about it - especially over breakfast! It was also clear that some of the guys that were staying at Vista Bonita were hooking up with one another - of course, no problem! Except that, at times, this was outside in the hot tub, which was directly underneath our balcony. At one point, we felt awkward leaving the apartment because we'd have to walk past them while they were...busy. I guess we'd not expected it to be a 'cruisy' resort. Whilst I appreciate that this will depend on the guests staying at any one time, it's clearly tolerated. I think it's worth saying this here because we wouldn't stay again for this reason, and wouldn't have booked if we'd been more aware of it.

Overall, though, if you're not bothered by nudity/it being a bit cruisy, it's pretty good value. If you'd like to be in a quiet room, go for 14+, which overlook the gardens rather than the bar/pool/hot-tub.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank leats1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, Propietario at Vista Bonita Gay Resort, responded to this review, 3 August 2014
Dear.

Thank you very much for your feed back. It'll help us very much to improve our service.
I can assure you that I have personally investigated the matter you mention about the cleaning services and problems with shower connection in order to make sure such incidents do not happen again in the future.Please, accept my apologies.
I hope you will give us a second opportunity in your next visit to Maspalomas. I am convinced that you will be fully satisfied with the improvements.
Regarding the nudism aspect and cruising,we are genuinely sorry you felt unconfortable.
Please understand our predicament,trying to make each client relaxed and comfprtable but also we want our clients to feel free and uninbibated at all times.
Under new managment we felt the need to change the rules in response in the main,to our clients requests for nudism to be allowed throughout the whole complex..
Looking forward to welcome you soon again

Kind regards from Vista Bonita Gay Resort

Bárbara Piasecka Naumowicz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malvern, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 December 2013

Vista Bonita is one of those rare and special places to stay. I have just spent three lovely weeks here savouring the warmth, friendliness and welcoming atmosphere. Barbara the director ensures a smooth, professional running of the whole enterprise together with her attractive team, Mark, Jacob and Trevor, and the cleaning staff too are very helpful and obliging, always ready to provide for the comfort of each guest. Nothing is too much trouble. You will be made to feel that you really matter. I made many friends here in just a short time.The apartments are most attractive, beautifully kept and cleaned, spacious, light and airy. The pool, jacuzzi area and gardens are also well maintained on a daily basis. It all added up to a most enjoyable and relaxing holiday.
Nigel, Great Malvern, UK

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nigel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JEFT J, Propietario at Vista Bonita Gay Resort, responded to this review, 15 December 2013
Dear Nigel.
Thank you so much for taking the time to write this fantastic review. There is nothing we love to hear more than our guests loving their experience with us! Your kind words regarding the service of our Staff are greatly appreciated. It is so wonderful to hear that we was able to make your stay more enjoyable! Our staff truly cares for our guests and we love to see that shine through.
We look forward to your next visit!Hope you have a great Christmas.
Warm regards
Bárbara Piasecka Naumowicz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2013

My friend and I spent a week here at the end of November. The apartments are in a quiet area on the edge of Maspalomas, away from the main resort area. It was very quiet and relaxing, yet only 5 minutes, and €4-€5 from the Yumbo or the beach by taxi. There are also some nice restaurants nearby for eating in the evening, Vista Bonita Restaurant next door is good and I would recommend El Carreton round the corner. The Spar shop next door will provide everything else you need.
The was a nice mix of guests of all ages, all friendly and happy to chat and the staff, Jacob and Marc, were very friendly and helpful.
The apartments themselves are impressive, being more like a small house. The pool is small but adequate, although a bit cold at this time of year. However, the jacuzzi was warm and always busy!
The only slight downside for us was that we had no hot water for the last 3 days. By the time we reported it, it was weekend and so it didn't get fixed before we left.
I would definitely stay here again and can recommend it for those who prefer a quieter, relaxing holiday without constant piped music and 'entertainment'.

Stayed November 2013, travelled with friends
Helpful?
1 Thank pr56ay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JEFT J, Propietario at Vista Bonita Gay Resort, responded to this review, 13 December 2013
Dear.
It is a pleasure to read that you enjoyed your stay at our Vista Bonita Gay Resort but we want apologize for the cold water! We would be delighted to welcome you back soon again and will assure you that next time the service will be perfect!
Kind regards .
Bárbara Piasecka Naumowicz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Southern Finland, Finland
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 December 2013

I enjoyed my time here in a beautiful environment with lovely staff and other guests. Breakfast was delicious and rooms were pretty and clean . Only thing to complain a bit was the hard matress and the squeeky bed legs..

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Helmi129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JEFT J, Propietario at Vista Bonita Gay Resort, responded to this review, 13 December 2013
Dear . Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at our hotel Vista Bonita Gay Resort. We hope to welcome you soon again.
Bárbara Piasecka Naumowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2013

This hotel is great value for money, I don't have a bad word to say about this hotel. Friendly staff, great rooms and a lovely pool.
I would give the hotel a 4 star if they made improvements on the breakfast but you have a supermarket next door so you can get what you need from them. The restaurant that is next to the hotel is not that great but it did us for 2 nights. The hotel is a nice quite place that you can relax and unwind.

Would defiantly recommend this and I would come again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamiesyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JEFT J, Propietario at Vista Bonita Gay Resort, responded to this review, 13 December 2013
Dear.Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at our hotel Vista Bonita Gay Resort.
We wish you a joyful Christmas season and hope to welcome you soon again
Best Regards
Bárbara Piasecka Naumowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 November 2013

My 2 friends and I have just returned from a highly relaxing week in this unique hotel in Sonnenland Maspalomas. Everything about this tranquil welcoming location makes for a truly amazing holiday from the warm welcome by Barbara the charming effervescent hostess/manageress (nothing is too much trouble) to the efficient staff Jacub, Trevor and Marc and all of the hard working staff. Breakfast was a leisurely daily delight taken alfresco style by the tempting crystal clear pool. The fellow guests were all exceptionally friendly and great company. The pool area and jacuzzi were ideal "meeting places". The background music was idyllic and added to the relaxing ambiance. This is one of the finest accommodations I have ever had the good fortune to spend my valuable quality "chill out" time. Nothing was too much effort by Barbara and her handsome collection of staff - she runs a "tight ship" and it sure pays off. I cannot wait for my return visit. I returned home feeling totally relaxed and rejuvenated. Mike

Room Tip: All rooms are great and spotless but Room 11 was ideally situated overlooking the pool and jacuzzi a...
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BrightonUKMike42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JEFT J, Propietario at Vista Bonita Gay Resort, responded to this review, 13 December 2013
Dear.
Thank you for sharing your experience. There is nothing we love to hear more than our guests loving their service and experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! Your kind words regarding the friendly service of our staff are greatly appreciated and we look forward to sharing them with our team. We look forward to your next visit!
Warm Regards,
Bárbara Piasecka Naumowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vista Bonita Gay Resort

Property: Vista Bonita Gay Resort
Address: Carmen Laforet no 1, 35100, Maspalomas, Gran Canaria, Spain (Formerly Vista Bonita Apartments)
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 166 Speciality Lodging in Maspalomas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Vista Bonita Gay Resort 3*
Number of rooms: 20
Official Description (provided by the hotel):
Vista Bonita Gay Resort is an attractive complex exclusive for gay men and lesbians. Set around an outdoor pool and hot tub, it is less than 3 km from Maspalomas Dunes, and offers spacious apartments with terraces and free Wi-Fi throughout the resort.The Vista Bonita features simple decor and each of its duplex apartments has a kitchenette and toilet on the ground floor. Living areas lead onto a terrace, giving direct access to the pool. Upper floors have a bedroom and a bathroom, as well as private entrances.Guests can enjoy a drink in the Bonita's bar, or relax on the terrace, which offers views of the attractive gardens. There is a snack bar and barbecue facilities are available.The centre of Playa del Ingles, where there is a selection of shops, bars and restaurants, is a 5-minute taxi ride from the complex. You can hire a car or bicycle from the tour desk and an airport shuttle service is available for an extra charge. Nudism is allowed ... more   less 
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Also Known As:
Vista Bonita Apartments Hotel Maspalomas
Vista Bonita Gay Resort Maspalomas, Gran Canaria

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