We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“neil and sue redcar cleveland” 4 of 5 bubbles
Review of ClubHotel Riu Gran Canaria

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
ClubHotel Riu Gran Canaria
Ranked #14 of 220 Hotels in Maspalomas
Certificate of Excellence
Redcar, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“neil and sue redcar cleveland”
4 of 5 bubbles Reviewed 9 June 2014

stayed at club hotel gran canaria may could not fault this hotel rooms very clean cleaned every day clean towels daily hotel in spotless condition and great location staff very good if you need anything cant help you enough the day we were leaving had to be out of room at eleven in morning but the hotel still looks after you till you leave would recommend this hotel to anyone

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank neil t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,551 reviews from our community

Traveller rating
    1,342
    898
    223
    64
    24
See reviews for
837
1,250
30
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (439)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bracknell, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

My family of 7 stayed at the Riu ClubHotel from the 22nd - 29th May. We had an evening flight so arrived quite late. Even though the late hour, we were still greeted nicely at the reception desk by the helpful and informative staff. As we needed 3 separate rooms we thought we may be spread across many different levels of the hotel but they kindly gave us 3 rooms all next door to one another. We were told we had a garden view room but were actually met with a beautiful garden and sea view room, nice touch.

All rooms were very big, with lots of storage, very handy if you love your clothes like I do. The beds were so comfortable and had power showers in the bathroom which was great. Showers sometimes abroad can be very weak but we were very happy about this. Air con and ceiling fan in rooms good. Fresh towels and bedding everyday if requested. Maid service good.

There are 3 pools to choose from. The main pool, the infinity pool and the children's one. As there were a lot of us, we expected to find difficulty in getting beds all together. We are not early risers in the slightest so were not going to be reserving beds at 7am like some guests. Most days we would not get to the pools until 11am but were always able to find 7 beds together so this was fab. The infinity pool had amazing views it so lovely but obviously overlooking the sea meant that it was so cold and windy! Only managed a quick 5 minute dip in there, gave me goose bumps! It was always quite dead in the infinity pool for swimming, maybe some pool heaters are an option? Lovely area to sunbathe though. Main pool has a lengths section and a ball games section. Not that this was applied by the lifeguards, though, as many O.A.P's were doing lengths in the ball games section and then dishing out dirty looks if they were splashed! Never mind.

Food overall was satisfactory. All the restaurants are buffet, including those that you have to book for at the reception desk. The Atlantico has grill nights or Canary nights. There's the Asian, the Italian and the main buffet restaurant. The food quality was OK in the main buffet but the same choices were served for lunch as they were for dinner. We have never had this at the all inclusives we have travelled to before. Of course some repeats from lunch, but not the entire selection! Usually more choice. We did end up eating out in the town for dinner twice during the week!

The drinks on the other hand were very good. I pretty much lived on Pina coladas and Mojitos for the entire week! The males enjoyed the beer. Staff are very heavy handed with the measures. We are talking half a glass of spirit and half a glass of mixer. Good if you are in the mood for drinking but not if its during the day time while having a casual drink. Make sure you ask for the named stuff. If you look behind the bar you will see the named spirits like Smirnoff vodka and Beefeater gin, but we only got those if we asked for them. Other wise were served the local cheaper stuff. Beer, soft drinks, coffees, teas are on tap. Anything else you ask for at the bar.

Staff were excellent. Very polite and smiley. Always made a point of saying Ola when walking past or even the glass collectors made a point of saying it. Very happy to prepare drinks for you, even if you are requesting 7 pina coladas which take a longer time to prepare! Nothing was too much trouble.

Entertainment crew.. our family have never really been into evening entertainment on holidays to be honest. We stayed around one night to watch a Grease show which was painfully cringey to watch. It was only made funny because two of the girls costumes became entwined together while dancing and they just had to laugh it off, ha ha! None the less, the staff were very enthusiastic with the crowd and if you enjoy that sort of thing, well I'm sure it would of been OK.

We like to have a bit of an explore when we go abroad. On the back of the hotel was the promenade which was nice to have a stroll down but remember a cardigan for the evening - very windy. If you turn left out of the back of the hotel there are many restaurants and shops. The shopping mall has a perfume store selling real brands for very cheap! Much cheaper than duty free, definitely worth a visit. The beach was lovely and sand dunes fun to walk along. Be warned if you walk too far down the beach there is a nudist part, but we found that quite amusing. We walked so far down the beach trying to find water sports (never even saw any in the end) that we walked to Playa De Ingles which is 2 towns over! This part of Gran Canaria is more lively, with more pubs, clubs, bars and market stools to buy those expensive souvenirs ;)

We found a little gem in Meloneras while trying to find a boat to hire. It called the La Punta Yacht Club Pasito Blanco. Amazing Yacht club! 6 euros to get a taxi there from hotel. Taxi rank right outside front entrance of hotel. Sunbathe overlooking the sea, out of the way and just beautiful. 10 euros per sun bed and then there's the jetty you can lay on or use to walk down to get in the sea. Its a closed off section or snorkel with the many fish. Lovely little place, a lot of locals were going in there which is why we followed them. Bar and great food served there too. Try the alioli there - amazing!

Take a trip to the Moonlight cinema. Only 10 mins walk from the hotel. Reception will be able to direct, not difficult to find. Only movies in English and only outside cinema in Europe. Sofas with a button on that you press which brings a waitress over to order food. Pizzas, nachos, ice creams, milkshakes, the lot! Very cool place - visited it twice.

Overall, the hotel was lovely, everything you needed. Only improvement I would make would be on the food. Would revisit then. Rooms, staff, grounds, facilities and everything else were great though. Lovely stay and great holiday :)

Room Tip: Request higher floors to overlook the sea. Family stayed in rooms 2091, 2090 and 2089 beautiful room...
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Elisha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southend
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

This hotel although fully refurbished last year, starts to show just a little wear, having said that we as a party of four found everything you could ask for in abundance, top brand named drinks, top quality food, nice rooms with showers you find it hard to drag yourself out of, the many pools including the amazing infinity pool were also five star. Down side, hotel in house entertainment left a lot to be desired, very very amateur, the worst part is the fact that you can't take your eyes of your bags around the childrens pool, my wife had her bag stolen from under her sunbed as did another woman we spoke to, in the hotels favour, as the room key was in the stolen bag they changed the lock within an hour, last point , the staff are excellent, nothing to much trouble. Well done.

Room Tip: The higher the better, great views of the ocean.
See more room tips
  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

This is a first class hotel for all ages and all tastes in life, to be quiet or participate in some of the many activities in the complex. This is a well run hotel catering for all nationalities expecting a high standard of holiday.
The rooms are comfortable with plenty of storage space and a very good shower cubicle in the bathroom, and the beds are so very comfortable. The air conditioning is very effective.
The foods in the restaurants are superb meeting the requirements of every taste and diet, and are served at the correct temperature. The all inclusive package offers a full lunch time menu and it is equally as good as the evening menu. The Asian Restaurant is very tasty and has a good variety of spicy and tasty foods.
The staff in all departments of the hotel are super efficient and so very helpful and friendly. The hotel is so very, very clean and the restaurant is cleaned and the floor is washed after every meal. The staircases are brushed, scrubbed and then mopped, not a spec of dust or dirt anywhere in any part of the hotel.
On a Wednesday and Saturday mornings there is a market just outside Melonares (near the Ferris Wheel) and is a 5 Euro taxi ride away(the drivers know where the fare is going if asked for the market) and there are plenty of taxis waiting for the return journey. Also there is a clean café/bar which is well used by holidaymakers of all nationalities. We walked both ways to the market which is about three and a half miles each way. The market has a good variety of stalls and on a Saturday there is a section of fruits and veg stalls also some beautiful flower stalls. Lots of bargains of all kinds to be had.
We took the Thomson trip up to Las Palmas (all day trip) but were disappointed with the day out and do not recommend it, a waste of 46 Euros. We took the service bus from Faro Bus station to Playa Del Englise and that was 1.40 Euros each way per person and a taxi fare was just 6 Euros per trip, a cheap trip out.
The walk from the rear of the hotel is an absolute delight and we were lucky enough to see feeding dolphins in the bay on a few occasions. Look out for lizards in the area too and some can be as big as 2 foot six inches long and so very docile. Hoopoo birds are in the hotel grounds and in the grassed areas of the surrounding hotels and walkways.
This is our fourth visit to the hotel and we have already booked a holiday for next year, an absolute delightful place to stay.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank JacquiSwansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
staffs
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

just got back from a two week stay , great hotel , food was brill , the hotel is bright , freindly , service is second to none , rooms and hotel very clean very well kept . a special thanks to janice the rep , and ketie and gabriel from the entertainment team . a holiday to remember and to recomend

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank ginge595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater Manchester
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

Just as good the second time around. My husband, daughter and I were there for the first two weeks in May. We had been told via our holiday company that there would be work going on at the hotel next door and that there may be some noise. Oh my goodness some work, they knocked the hotel down! That said it did not make any difference to us and our holiday experience. On arrival at the hotel to check in the staff were efficient and checked us in within minutes, not only that we were updated to a sea view garden suite. The suite was spacious and contained one large bedroom and a separate room with a single bed/couch. Our daughter was made up to have her own room.

At breakfast, lunch and dinner, there was an excellent choice and this time at the hotel we tried the Atlántico and Chinese restaurants. Atlántico, we were not that keen on for a few reasons; our suite was directly below the restaurant and each morning we could hear the food being prepared and during the evening when our daughter was trying to sleep we could hear everything that was going on above us. The dining experience at this restaurant was not what we expected, we were not shown to a table and waited on. We thought that the main restaurant had more to offer and the staff were far more attentive and made a real fuss of our daughter, who rewarded them with a felt tip drawing. We were more than happy with the Chinese. We were directed to a table, asked what we would like to drink and then left to choose our meal. The food was good and we had a couple of trips to get some more. The staff here promptly removed the plates from the table whereas at the Atlántico they didn't.

Our daughter (Aged 4 in June) loves it here, particularly the children's swimming pool area. She made a friend there of the same age and happily played all day. We never struggled to get a sun lounger throughout our 14 night stay which took a great deal of pressure off in the morning. We hired a car for a week and even when returning to the hotel in the late afternoon we still were able to get a good spot by the pool.

We would whole heartedly recommend this hotel and I suspect will be returning next year.

Room Tip: If offered an upgrade to a sea view garden suite ask if it is directly under the Atlántico. If it i...
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SamsonlovesDelilah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

After visiting the hotel 3 times about 4 years ago we returned as it had been refurbished and were not disappointed. The whole ambience of the hotel is one of relaxation and splendour and the refurb has been completed exceptionally well.
We had a Garden View Room on the ground floor, and whilst building works have started on the Hotel next door this did not really bother us as we were there to 'flop and drop'. The whole 10 days were great and we saw some of the staff that were there when we last visited, and were well received.
If there is one thing I would say is negative, it is that the food has slightly deteriorated, still a good variety in choice but slightly less well served. Having said that this hotel is well worth a visit, and the setting and surrounding areas are superb.

Room Tip: Work is currently underway knocking down the Rui hotel next door. Work is during the day and does n...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Kesman1uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Maspalomas
0.4 mi away
Lopesan Costa Meloneras Resort, Spa & Casino
4.3 mi away
Melia Tamarindos
Melia Tamarindos
#6 of 19 in San Agustin
4.0 of 5 bubbles 1,547 reviews
1.7 mi away
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas
#3 of 135 in Playa del Ingles
4.5 of 5 bubbles 1,523 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Occidental Margaritas
Occidental Margaritas
#22 of 135 in Playa del Ingles
4.0 of 5 bubbles 3,972 reviews
0.5 mi away
Seaside Grand Hotel Residencia
0.6 mi away
Seaside Palm Beach
Seaside Palm Beach
#4 of 220 in Maspalomas
4.5 of 5 bubbles 1,026 reviews
Show Prices
Show Prices
Show Prices

Been to ClubHotel Riu Gran Canaria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ClubHotel Riu Gran Canaria

Property: ClubHotel Riu Gran Canaria
Address: Las Meloneras, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Maspalomas
#8 Spa Hotel in Maspalomas
#10 Family Hotel in Maspalomas
#12 Luxury Hotel in Maspalomas
#16 Romantic Hotel in Maspalomas
Price Range (Based on Average Rates): £££
Hotel Class:4 star — ClubHotel Riu Gran Canaria 4*
Number of rooms: 639
Official Description (provided by the hotel):
Located in Costa Meloneras, near El Faro. 4 And 2-storey building. On the seafront. 30,000 M2 garden. 900 M from Maspalomas sand dune beach. 6 Km from the centre of Playa del Ingles. 200 M from various shops. 37 Km from the airport. 100 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, TravelUp, Lastminute, Hotels.com and Ebookers so you can book your ClubHotel Riu Gran Canaria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Clubhotel Gran Canaria Maspalomas
Club Hotel Riu Gran Canaria
Riu Gran Canaria
ClubHotel Riu Gran Canaria Maspalomas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing